Neal Kaiser

Chad the service advisor was very kind and helpful. My 2023 Maverick has design issues related to the start battery which the sales team should have disclosed before purchase. So I am not happy about My 2023 Maverick has design issues related to the start battery which the sales team should have disclosed before purchase. So I am not happy about that. When will a bulletin be sent from the manufacturer? More

by sgkomlos Verified Customer Verified Customer

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Let me start with saying I am from Pittsburgh Pennsylvania, and I was in town in largo for a few weeks helping with the hurricane disaster, as I was here my 1ton f350 started leaking transmission Pennsylvania, and I was in town in largo for a few weeks helping with the hurricane disaster, as I was here my 1ton f350 started leaking transmission fluid from the intercooler. I called around to possibly get a service appointment to have it looked at and diagnosed and there wasn’t a single dealer within 45 mins that could take me within a 3 week period. I showed up to there parking lot and there service team was able to get me scheduled within a couple days, and in the mean time they were happy to get me a loaner vehicle. As I was thinking my truck is getting older and there will be some down time while I wait to leave back up north I decided to try and find a salesman at 7:15 in the am. Which there was only one at that time because the salesman start a little later than the service counter. Anyway this gentleman (Rick Gibson) walked out and introduced himself and asked “ is there anything that i could help you with?” I said with some humor not unless you can take me and get me into a new truck here. And Rick said well let’s go see what we have on our lot and see if I can’t find something similar to your vehicle. Let me keep you in mind that my truck needing service was totally loaded with basically all the best options you can get. Walking around, there inventory is was astronomical. Rick Gibson almost knew exactly what I was looking for and pointed out all the best options and kept me informed that he would do everything he could to find me what I was looking for. Let me tell you he did just that. Rick Found me a beautiful f-350 king ranch loaded with all the latest bells and whistles and never once forced anything upon me or getting me to feel pressured, let me remind you I was only here for service on my 17 f-350. So we went for a test drive and the truck was absolutely beautiful and after we got back I said to Rick that I had to do some thinking and I would be back in after a few minutes. well some time passed and I thought why would I want to buy a truck out of state, thinking it would be more difficult, but I was totally wrong. I pulled the trigger and went in and said let’s start figuring out how I can trade in my truck for this new one here. And let me tell you that it was the best decision ever. Rick took care of absolutely everything I could have asked for and more! I was able to have a loaner truck while they did tons of work on the new truck (spray in bed liner, paint protection, and swapped my trade in vehicles tires onto my new truck with no questions asked!) this dealership is going places with the employees they have working for them. And I hope they continue on helping other out-of-towners like myself. The appreciation I have for Rick is something I could not fathom and he bent over backwards for all my needs. (Which was more than most people would even think about doing.) even at my in state dealership in Pennsylvania the service was is mot nearly the same as it was here . If your ever thinking you are skeptical about buying a ford in Florida, because you are from out of town, you have to go to Karl flammer. I will swear they have the best customer service within a 500 mile radius. The professionalism and courtesy this company and its people have are most amazing in todays day and age. I will most definitely be back if I am in the area again. Just to stop in and thank them for everything. Thanks again Rick Gibson for all you hard work on this purchase! I could not be more excited with the new truck. And also thank you Karl flammer ford!! More

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David & Neal Kaiser are amazing professionals that make commercial truck buying a breeze. So, appreciate kindness and empathy as clients after Hurrican Helene. commercial truck buying a breeze. So, appreciate kindness and empathy as clients after Hurrican Helene. More

by bettyfisher Verified Customer Verified Customer

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Great experience David got me into a perfect truck after I lost mine in Hurricane Helene I lost mine in Hurricane Helene More

by MIKE@VETCORPC.COM Verified Customer Verified Customer

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We have purchased or leased 12 new Fords from Karl Flammer Ford and Neal Kaiser. With several Ford Dealerships in the vicinity to choose from, Neal and Karl Flammer Ford are why we keep coming back. Flammer Ford and Neal Kaiser. With several Ford Dealerships in the vicinity to choose from, Neal and Karl Flammer Ford are why we keep coming back. Big shout out to Robyn in the Service Department too! She is terrific. More

by dslyker Verified Customer Verified Customer

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Excellent transaction. Neal explained everything to us and made the process seamless. I especially liked the stress free environment that is unlike other dealerships that Neal explained everything to us and made the process seamless. I especially liked the stress free environment that is unlike other dealerships that use high pressure sales tactics. I would highly recommend purchasing a vehicle from Flammer Ford commercial sales. More

by scolson56 Verified Customer Verified Customer

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Karl Flammer is a trustworthy Ford dealership and their salesmen and service personnel are the best! salesmen and service personnel are the best! More

by ROBJO55 Verified Customer Verified Customer

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Number one customer service always I would recommend them if somebody needs a car go to Flamer Ford if somebody needs a car go to Flamer Ford More

by SUNRISEPAINTING Verified Customer Verified Customer

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First when I think of Karl Flammer, I think of three people. Meghan Purvis, David and Neil Kaiser are the face of the company. They each bring a hometown feel to a corporate division. David was my rep, people. Meghan Purvis, David and Neil Kaiser are the face of the company. They each bring a hometown feel to a corporate division. David was my rep, and he adds a personal touch to the buying experience. I purchase a custom order that took nearly 17 months. He was responsive to calls and provided updates along the way without becoming overbearing. It was the perfect amount of communication along the way. I'm very thankful to have started this process with him and to have had David see it through to the end. I'm very happy with the purchase and the experience. More

by John B Verified Customer Verified Customer

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This is the second vehicle I have bought from David Kaiser. When I buy the next one it will be from him. Great service. Kaiser. When I buy the next one it will be from him. Great service. More

by Steve Valdes Verified Customer Verified Customer

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