Nathen Skaw
Parts Advisor
Luther Kia of Inver Grove
1470 50th Street East
Inver Grove Heights, MN 55077
6 Reviews
Write a Review6 Reviews of Nathen Skaw
March 21, 2020
Poor customer service skills. We purchased a Kia certified preowned Sorento in August 2019. It broke down in October. Luther had the vehicle for two months and we had to call for We purchased a Kia certified preowned Sorento in August 2019. It broke down in October. Luther had the vehicle for two months and we had to call for updates. When the electrical problem was fixed, they returned it to us with a missing bracket in the dash and a splash panel that wasn’t attached so back we went. On vacation in Texas in February the electrical problem occurred again and we had the car towed to a local Kia dealer. I called Luther Kia asking for help with that dealership. I was dismissed and treated rudely while I was stranded. No empathy or compassion. This dealership lacks the customer service skills to deal with an escalated situation. More
Other Employees Tagged: Neil Haskins, Michael Wagner
October 16, 2018
They take good care of me They have good people there, good service, have good quality cars, have good oil change, have great customer service, love the people there, really st They have good people there, good service, have good quality cars, have good oil change, have great customer service, love the people there, really strong connections. More
Other Employees Tagged: Jamie Groth, Jeff Kessler, Michael Wagner, Mary Taaffe, Ryan Anderson, Dave Rife, Rich Adamson, Paul Berggren, Matt Bruce
August 28, 2018
Very helpful and affordable helpful Everything fixed everyone helpful and knowledgeable I will keep using the service center. I will also recommend this to others.. very affordable And t Everything fixed everyone helpful and knowledgeable I will keep using the service center. I will also recommend this to others.. very affordable And the work was done in a very timely manner... More
Other Employees Tagged: Greg Isham, Adam Bistodeau, Nik Novotny, Kathy Heitzinger, Tom Walsh, Jason Kelly, Terry Presler, James Punzal
April 25, 2018
Great service and friendly staff. Arrived on time and was treated well.. great job to the service team for accuracy and job well done! Can’t believe how much better the car drives now. Arrived on time and was treated well.. great job to the service team for accuracy and job well done! Can’t believe how much better the car drives now. More
Other Employees Tagged: Greg Isham, Adam Bistodeau, Nik Novotny, Kathy Heitzinger, Tom Walsh, Jason Kelly, Terry Presler, James Punzal, Scott Nemitz
April 21, 2018
Awesome service Always friendly and courteous. Oil change happened in a timely manner and the ran my car through the wash! I trust the service department for all my n Always friendly and courteous. Oil change happened in a timely manner and the ran my car through the wash! I trust the service department for all my needs. More
Other Employees Tagged: Jamie Groth, Scott Nemitz, Paul Berggren , Dave Burns