Nathanial Harlan

Nate did a good job. Teresa was great as well. Took 3 times to get my car fixed but they hooked me up with a car to drive since I live out of town. Recommend using patrio Teresa was great as well. Took 3 times to get my car fixed but they hooked me up with a car to drive since I live out of town. Recommend using patriot. More

by lamorgan12 Verified Customer Verified Customer

Report | Print

Very helpful anything I need patriot is on top of it thank you guys so much for making the vehicle experience easy thank you guys so much for making the vehicle experience easy More

by calebcarter2112 Verified Customer Verified Customer

Report | Print

Appointment wasn’t honored. I was told I need a transmission flush for $300 but Chris Nickel said I don’t have a transmission that flushes on my model. It was a series of mistak I was told I need a transmission flush for $300 but Chris Nickel said I don’t have a transmission that flushes on my model. It was a series of mistakes along with not honoring the online appointment. I switched to Chris nickel. It’s cheaper and they tell me I have different parts than what you tried to charge me for. More

by kerri.leathers83 Verified Customer Verified Customer

Report | Print

The pros: the price was fair The cons: the communication was horrible. I dropped my truck off in the morning to get new tires, alignment, hitch connection checked, and oil changed. I never hea communication was horrible. I dropped my truck off in the morning to get new tires, alignment, hitch connection checked, and oil changed. I never heard a word all day. I tried to call at 3:20pm to see if the car was ready, left 2 voicemails, and finally got ahold of someone an hour and half later. I had to call 8 times. If you don’t mind waiting and never hearing anything this is the spot for you. I was never told about a 3% charge if using a credit card to pay. After spending $1200 I got that nice surprise when I could have easily brought my checkbook to avoid that cost. When I got home I noticed that the oil change sticker had not been replaced nor had the oil life been reset on my truck. I had to double check with the service department to make sure the oil had been changed. These are the most simple things to fix (Communication, change a sticker, reset the oil life). More

by stolpernathan Verified Customer Verified Customer

Report | Print

Jared was someone that took care of the customer in the midst of an awful situation. He went above and beyond. midst of an awful situation. He went above and beyond. More

by mrs.lacone Verified Customer Verified Customer

Report | Print

Great fast service, was greeted in a timely manner and was kept up to date! was kept up to date! More

by DRUMMONDRILEY1 Verified Customer Verified Customer

Report | Print

This dealership is very easy to deal with. They are very pleasant and efficient. Customer service is very good. They are very pleasant and efficient. Customer service is very good. More

by leggett555 Verified Customer Verified Customer

Report | Print

Great thanks y’all did good and they charge my jeep back up they were friendly up they were friendly More

by bcurrin26 Verified Customer Verified Customer

Report | Print

Nathan was great to work with and made sure I was charged what was initially quoted. He also followed up on the rewards program for me and kept me updated on the progress of my vehicle. what was initially quoted. He also followed up on the rewards program for me and kept me updated on the progress of my vehicle. More

by auntdx6 Verified Customer Verified Customer

Report | Print

I had the clock spring replaced on my Jeep Wrangler. The tech scarred and gouged the plastic shroud around my steering wheel. I also feel the steering wheel was not torqed to the proper specs. I know th The tech scarred and gouged the plastic shroud around my steering wheel. I also feel the steering wheel was not torqed to the proper specs. I know there are specific tools that are made to prevent damage to plastic interior trim but i guess he decided to use a screwdriver instead. More

by SHANESTAY27 Verified Customer Verified Customer

Report | Print