Nathan Trapp

Our experience was as good as it could have possibly been. Nathan was very thorough and took his time to make sure the vehicle was the right fit for US instead of the right fit for him to get to a month been. Nathan was very thorough and took his time to make sure the vehicle was the right fit for US instead of the right fit for him to get to a monthly quota. More

by eaumichael Verified Customer Verified Customer

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I purchased a 2020 Chevy and it was a mostly positive experience. Sales staff were very nice, price was fair, and overall the only pressure I felt at any time was when I was being sold all the extras: wa experience. Sales staff were very nice, price was fair, and overall the only pressure I felt at any time was when I was being sold all the extras: warranty, etc. However, their pre-sale inspection does not cover "maintenance" issues. For me, this meant that after I purchased the car I had to also pay for the following: - floor mats (unexpectedly the car did not come with any floor mats) - extra key fob (only came with one) - cabin and engine air filters - transmission fluid drain and recharge (which was apparently quite overdue as the fluid was black, according to my trusted personal mechanic) Fortunately the sales manager was wonderful to work with and was able to timely negotiate 50% of my costs for the transmission fluid work and engine air filter, which felt mostly fair. Hard to imagine transmission fluid not being checked as part of their inspection prior to sale of any used vehicle. No other significant issues were discovered by my mechanic. Positives: Love that they delivered to my house out of town at no extra cost. Also had a nice long test drive before I purchased. I also received a free initial oil change, which took 1.5 hours on a Saturday morning. Overall I give this experience a 4 because of the extra work I had to do and pay for once I purchased it even though I had purchased a zero deductible warranty, and because the sales staff were good to work with. Would definitely consider using this dealership again for another vehicle. More

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The Jeep was just as advertised and the staff treated us like we expected. I came from Wausau, but would do it again. like we expected. I came from Wausau, but would do it again. More

by packerpaul83 Verified Customer Verified Customer

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Thank you, Tyler and Jon, for exceptional service coordination! Thank you, Logan and Nathan, for important insights into the next generation of Audi vehicles! Thanks to an excellent technical team, e coordination! Thank you, Logan and Nathan, for important insights into the next generation of Audi vehicles! Thanks to an excellent technical team, experts in complex Audi technology! Andrew More

by STROWIAB Verified Customer Verified Customer

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My husband and I had a great experience at Volkswagen. We would definitely recommend this dealership to others! They made the experience easy, we left satisfied with our car purchase. We would definitely recommend this dealership to others! They made the experience easy, we left satisfied with our car purchase. More

by Paige Platter Verified Customer Verified Customer

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Nanthan did an excellent job explaining all the details of the sale and features of the car. Very pleased with the entire process. Jenny Ducart was great in getting us setup with car. of the sale and features of the car. Very pleased with the entire process. Jenny Ducart was great in getting us setup with car. More

by mkeogan23 Verified Customer Verified Customer

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Excellent service start to finish. Will definitely be going back in the future for our next vehicle. Will definitely be going back in the future for our next vehicle. More

by samuelaminor Verified Customer Verified Customer

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The work on my pickup was performed in a timely fashion, with good follow-up. No complaints on my part. with good follow-up. No complaints on my part. More

by weirdcowdairy Verified Customer Verified Customer

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