Nathan Parker

Always prompt courteous service. Great staff and very reliable.would reco m mend dealership to everyone. Great staff and very reliable.would reco m mend dealership to everyone. More

by therobertsons Verified Customer Verified Customer

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The he service manager Nate is not a people person ! ! They took over 1 hour to do an oil change and when I went up to ask a service tech he stated they had a mistake and had not even started it yet .. ! They took over 1 hour to do an oil change and when I went up to ask a service tech he stated they had a mistake and had not even started it yet .. when they had me speak to Manager he was awful and did not help at all so I was directed to speak to his manager but he was in with the overall manager !! They were very apologetic and helped me out but the service manager should not be working as the manager ! More

by mmadson1987 Verified Customer Verified Customer

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We have enjoyed working with the folks at Orem Toyota and have been pleased with our vehicle and the services performed. have been pleased with our vehicle and the services performed. More

by kencaryls Verified Customer Verified Customer

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I am very pleased with my visit they got me in early, the listened to what I needed as well as what I already knew that was wrong with my vehicle that I am trying to save up for and they didn't hound me abou listened to what I needed as well as what I already knew that was wrong with my vehicle that I am trying to save up for and they didn't hound me about it! They respected my knowledge and were super understandable with all my needs! More

by jac0b.R0b3rts Verified Customer Verified Customer

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I am very pleased with my visit they got me in early, the listened to what I needed as well as what I already knew that was wrong with my vehicle that I am trying to save up for and they didn't hound me abou listened to what I needed as well as what I already knew that was wrong with my vehicle that I am trying to save up for and they didn't hound me about it! They respected my knowledge and were super understandable with all my needs! More

by jac0b.R0b3rts Verified Customer Verified Customer

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Great service advisor. Attention to detail was outstanding. Friendly and professional. Met all my expectations. Attention to detail was outstanding. Friendly and professional. Met all my expectations. More

by hopkinsont Verified Customer Verified Customer

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I am only doing this review because it’s been emailed to me about 5 times me about 5 times More

by mcbowen12 Verified Customer Verified Customer

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Took my 2018 Toyota Rav4 in for routine oil change. I was told the oil drain plug was stripped and needed a new oil pan to fix the likely leak. There was no indication of an oil drain plug leak when I was told the oil drain plug was stripped and needed a new oil pan to fix the likely leak. There was no indication of an oil drain plug leak when I took it in. I went ahead with the expensive replacement. Afterwards, I noticed some oil drips on my driveway. I wiped where the drips were coming from thinking they were just spilled oil. But I continued to see more oil drips in the same place. So after about 2 weeks I was convinced there was a very small oil leak and took the car back in. I figured it would be easy to stop the leak by tightening the oil filter housing. When I drove the car back home, within a few hours I noticed a much bigger spot of oil on my driveway. This time the leak was coming from a different location, probably the oil pan gasket. I took the car back in the very next day including a catch pan showing the amount of oil that leaked overnight. I consider both these leaks the result of mechanic incompetence. I now question whether the oil plug was stripped in your shop requiring an unexpected expensive repair, since I had no indication there was a problem when I took the car in. On a positive note. I was treated very well each time I returned and was not charged for the oil leak repairs. More

by jl52davis Verified Customer Verified Customer

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I learned that my next service will cost me $800. I paid thousands of dollars for maintenance package. This should cover basics like brake fluid, transmission fluid changes. Very disappointed. Ma I paid thousands of dollars for maintenance package. This should cover basics like brake fluid, transmission fluid changes. Very disappointed. May be my last car purchased here. More

by lindaeubanks Verified Customer Verified Customer

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Nathan and his team were OUTSTANDING! Such a great experience. My car was fixed right the first time and they were so helpful and accommodating. Having a car break down 600 miles from hom Such a great experience. My car was fixed right the first time and they were so helpful and accommodating. Having a car break down 600 miles from home could have been really stressful, but everyone at Orem Toyota went above and beyond to help us. More

by krisqueen Verified Customer Verified Customer

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