Nathan Ocegueda
Nathan Ocegueda at Audi Fresno
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Nathan Ocegueda

Service Liaison

Audi Fresno

7121 N Palm Avenue
Fresno, CA 93650

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52 Reviews
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52 Reviews

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52 Reviews of Nathan Ocegueda

June 20, 2024

Dealership Rating
Employee Rating

Great. Everyone I interacted with was helpful, responsive to my questions/concerns, and customer focused. Very impressed with the dealership overall. More

by Michael.kourafas
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jun 21, 2024

Audi Fresno responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Kind Regards, Your Audi Fresno Team 559-500-4635

April 17, 2023

Dealership Rating
Employee Rating

I have pictures of Oil Leak, Windshield Washer Reservoir leak, front driver side wheel splash shield missing and transmission splash shield missing. I was told a Safety Inspection was performed and all was More

by VYALOBOS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dorsey Smith, Samuel Wahyudi

Apr 21, 2023

Audi Fresno responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Kind Regards, Your Audi Fresno Team 559-500-4635

February 01, 2022

Dealership Rating
Employee Rating

Absolutely loved how well taken care of I was. Nate helped out so much and made sure I was up to date with my car and sent videos and updates Constantly. More

by Peterplaid88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jesse Calles, Luis Ybarra

Feb 01, 2022

Audi Fresno responded

Peter, Thank you for the kind words for our service department! Nate and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Kind Regards, Your Audi Fresno Team 888-686-4289

October 22, 2021

Dealership Rating
Employee Rating

Audi Fresno is a amazing. The service department makes maintenance seem not so bad. Bryan always makes sure that all your concerns are addressed and delivers great customer service. More

by SDECKER72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bryan Serpa

Oct 24, 2021

Audi Fresno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Bryan delivered such a great experience! Kind Regards, Your Audi Fresno Team 888-686-4289

October 21, 2021

Dealership Rating
Employee Rating

Nathan provided outstanding customer service and professionalism during my time here. He made sure I was well taken care of and went above and beyond to ensure a memorable experience. More

by S.DAHLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 24, 2021

Audi Fresno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your kind comments with Nathan and our team, and we look forward to working with you again! Kind Regards, Your Audi Fresno Team 888-686-4289

October 19, 2021

Dealership Rating
Employee Rating

Excellent work on setting expectations and exceeding! Great professionalism on your technician and the video we received. Highly recommend you guys! More

by jnauman81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 20, 2021

Audi Fresno responded

Thank you for choosing Audi Fresno, your feedback and rating mean a lot to us. We're glad Nathan was able to help, and we hope to see you again! Kind Regards, Your Audi Fresno Team 888-686-4289

October 15, 2021

Dealership Rating
Employee Rating

The service was great they got the job done that was needed in a timely matter. More

by JKIRKPATRICK98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 17, 2021

Audi Fresno responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Audi Fresno. Please don't hesitate to reach out if you need anything else. Kind Regards, Your Audi Fresno Team 888-686-4289

October 13, 2021

Dealership Rating
Employee Rating

I love my Porsche Cayenne, the service department is wonderful. Everyone is so happy to see you and treat you like a queen! More

by SGKRESHO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hugo Gutierrez, Bryan Serpa, Jesse Calles , Jesse Aguila, Ed Durate, Juan Marquez, Joseph Montes, Edwin Mora, Tyler Norman

Oct 14, 2021

Audi Fresno responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kind Regards, Your Audi Fresno Team 888-686-4289

October 01, 2021

Dealership Rating
Employee Rating

Hugo in service is the bomb! Everyone, Brian in service,, including those I don't see, the techs, are THE ABSOLUTE BEST. I have NEVER HAD an an issue with your folks' service. Complements to Nanette too! D More

by LROLLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hugo Gutierrez, Bryan Serpa , Ed Durate, Juan Marquez, Joseph Montes, Edwin Mora, Tyler Norman, Anthony Urbano, Nanette, can't forget the voice behind the name

Oct 03, 2021

Audi Fresno responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Fresno. Kind Regards, Your Audi Fresno Team 888-686-4289

September 29, 2021

Dealership Rating
Employee Rating

Nathan is an excellent customer service representative. While it takes a while to get an appointment with a loan vehicle, service is prompt and very professional. More

by TIMLOGOLUSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 29, 2021

Audi Fresno responded

Tim, Thank you for the kind words for our service department! Nathan and our team look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Kind Regards, Your Audi Fresno Team 888-686-4289

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