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Nathan Mallory
Nathan Mallory at Aschenbach Chevrolet GMC
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Nathan Mallory

Service Advisor

Aschenbach Chevrolet GMC

925 E Main St #3305
Wytheville, VA 24382

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4.5
14 Reviews
4.5

14 Reviews

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14 Reviews of Nathan Mallory

September 25, 2024

Dealership Rating
Employee Rating

NEVER will I recommend any of there dealerships to anyone for any reason. They lie. More

by tlc_author
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: J.D. Koger, Matt Motsinger

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Sep 26, 2024

Aschenbach Chevrolet GMC responded

Thank you for your feedback. We understand your concerns and would like to discuss your experience further. Please reach out to us at Aschenbach Chevrolet GMC so we can address your concerns directly. Your input is valuable, and we aim to improve our services. Sincerely, The Aschenbach Chevrolet Buick GMC Team

September 13, 2024

Dealership Rating
Employee Rating

JD was very helpful and accommodating. Clearly explained my issue and worked with my schedule to set up a service appointment. Everyone was kind and presented themselves in a professional More

by RPSykes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: J.D. Koger, Matt Motsinger , Ivor

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Sep 13, 2024

Aschenbach Chevrolet GMC responded

Thank you for your wonderful review! We’re thrilled to hear that JD was able to provide you with helpful and accommodating service at Aschenbach Chevrolet GMC. Our team takes pride in being professional and courteous, and it’s great to know you felt supported during your visit. We look forward to seeing you again for your next appointment! Sincerely, The Aschenbach Chevrolet Buick GMC Team

August 09, 2024

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Employee Rating

Awesome, very nice people to deal with, quick service. Very happy. Thank you all very much More

by bsmays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Gunter, Steven Funk, Mariah Long, J.D. Koger, Matt Motsinger

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Aug 09, 2024

Aschenbach Chevrolet GMC responded

Thank you so much for your kind words! We're thrilled to hear that you had an awesome experience with us at Aschenbach Chevrolet GMC. Our team works hard to provide quick and friendly service, and it's great to know we met your expectations. We appreciate your support and look forward to serving you again in the future! Sincerely, The Aschenbach Chevrolet Buick GMC Team

May 27, 2024

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Employee Rating

Every employee I encountered from the time I walked in the door of the dealership were customer focused, professional, and timely. I received excellent service! More

by pagezachary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 29, 2024

Aschenbach Chevrolet GMC responded

Thank you for the kind words, Zachary! We're thrilled to hear about your positive experience at Aschenbach Chevrolet GMC. Our team is dedicated to providing excellent service, and we're glad it made a difference for you. We look forward to welcoming you back in the future and feel free to share your experience with others. Sincerely, The Aschenbach Chevrolet Buick GMC Team

May 22, 2024

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Employee Rating

I have purchased vehicles through Aschenbach dealerships for many years and have always had excellent service. I highly recommend them. More

by doug.wexfordhomes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: J.D. Koger, Matt Motsinger

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May 24, 2024

Aschenbach Chevrolet GMC responded

Thank you for your continued support and loyalty, Doug! We appreciate you choosing Aschenbach Chevrolet GMC for your vehicle needs over the years. Your recommendation means a lot to us, and we look forward to assisting you again in the future. Sincerely, The Aschenbach Chevrolet Buick GMC Team

May 09, 2024

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Employee Rating

We had an issue with a new purchase and the service team has been wonderful in working with us to resolve - highly recommend! More

by cmspraker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: J.D. Koger, Matt Motsinger , Ryan Hampton, Kelly Oakes

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May 10, 2024

Aschenbach Chevrolet GMC responded

Thank you for sharing your positive experience with Aschenbach Chevrolet GMC! We appreciate your recommendation and are pleased to hear that our service team was able to assist you in resolving the issue with your new purchase. We value your feedback and look forward to continuing to provide top-notch service in the future. Thank you for choosing Aschenbach Chevrolet GMC! Sincerely, The Aschenbach Chevrolet Buick GMC Team

May 06, 2024

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Employee Rating

My wife bought a Chevy Silverado from them. She was happy with the experience, I’m happy with the truck. That’s a win/win. More

by rigamurow
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Gunter, Steven Funk, Mariah Long, J.D. Koger, Matt Motsinger

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May 08, 2024

Aschenbach Chevrolet GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Aschenbach Chevrolet Buick GMC Team

April 29, 2024

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Employee Rating

Always pleasant and courteous answered all my questions , on time did not have to wait long More

by ROBERTJOSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ivor Atkinson, Matt Motsinger

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May 02, 2024

Aschenbach Chevrolet GMC responded

Thank you for providing this amazing feedback, Robert! Our team really appreciates your comments and we hope that you will visit us again soon! Sincerely, The Aschenbach Chevrolet Buick GMC Team

April 24, 2024

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Employee Rating

I appreciate the dealership getting me into my 2018 Ford Focus. They are great to work with. More

by wlr195268
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Funk, Mariah Long, Bryan Myers, Matt Motsinger

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Apr 26, 2024

Aschenbach Chevrolet GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Aschenbach Chevrolet Buick GMC Team

April 04, 2024

Dealership Rating
Employee Rating

Had to have tires rebalance and then aliened after a rotation which was done the next day. When I got in the car the steering wheel was dirty and left black on my hands because the tech. person didn't More

by LGJESSEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 05, 2024

Aschenbach Chevrolet GMC responded

Thank you for your feedback. Your experience is not reflective of the service we aim to provide to our guests. We would like to hear more about your experience so we can ensure we prevent these issues from happening again. Sincerely, The Aschenbach Chevrolet Buick GMC Team

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