Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Nathan Karr
Nathan Karr at Mercedes-Benz of Des Moines

Nathan Karr

Service

Mercedes-Benz of Des Moines

9993 Hickman Road
Urbandale, IA 50322

5.0
108 Reviews
5.0

108 Reviews

Write a Review

108 Reviews of Nathan Karr

February 21, 2025

Dealership Rating
Employee Rating

Easy to work and very nice people. Service guy explained the warranty work and all went smoothly More

by Vanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benjamin Knudson, Ryan Parmerlee, Brad Ashby

Report | Print
Feb 21, 2025

Mercedes-Benz of Des Moines responded

Thank you, Vanda, for sharing how our service team here at Mercedes-Benz of Des Moines was able to take care of your vehicle needs. We are glad that you were provided with easy and smooth service options. We hope to work with you again next time!

February 20, 2025

Dealership Rating
Employee Rating

Nathan and Cass, as Service Advisors, at Mercedes of Des Moines are well trained, professional and experienced. It’s rare to not be subjected to ‘the upsell’ at a Car Dealership. More

by Dr. Ernie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benjamin Knudson, Ryan Parmerlee, Brad Ashby, Anthony Gladney

Report | Print
Feb 21, 2025

Mercedes-Benz of Des Moines responded

We are happy to hear that Nathan and Cass were able to provide you with professional and experienced service here at Mercedes-Benz of Des Moines. Thank you for sharing and we look forward to working with you again next time!

February 17, 2025

Dealership Rating
Employee Rating

They keep my car in the best road condition alerting me to any potential problems. More

by foxkimberly1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brahim Bouhaik

Report | Print
Feb 17, 2025

Mercedes-Benz of Des Moines responded

Thank you for sharing how our team consistently provides you with amazing service and communication! We appreciate your business and trust in the team here at Mercedes-Benz of Des Moines. We look forward to welcoming you back again in the future!

February 02, 2025

Dealership Rating
Employee Rating

My 2019 GLS 450 had an issue with air suspension system. I needed car to be repaired quickly because my son uses it to travel for his job. The service department jumped right on it and got it repaired quic More

by PFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benjamin Knudson, Ryan Parmerlee, Brad Ashby

Report | Print
Feb 03, 2025

Mercedes-Benz of Des Moines responded

We are so glad to hear that our service department here at Mercedes-Benz of Des Moines was able to address the air suspension issue on your vehicle promptly. Thank you for your trust in our team and we are pleased to know that your son was able to get back on the road worry-free! Let us know if there is anything more we can help you with.

January 24, 2025

Dealership Rating
Employee Rating

I always receive great service and Nathan Karr always provides top notch service. Thank you. More

by R.boyer1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 24, 2025

Mercedes-Benz of Des Moines responded

Thank you for sharing how you always receive great service with our team here at Mercedes-Benz of Des Moines! We are happy to hear that Nathan continuously provides you with top notch service and we hope to see you again for any future needs!

January 18, 2025

Dealership Rating
Employee Rating

The service was performed quickly, and a very professional manner. Service advisor is truly a professional. … We were advised our future services that will be due shortly which is excellent. Exce More

by Ksbettis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Ashby

Report | Print
Jan 20, 2025

Mercedes-Benz of Des Moines responded

Thank you for the amazing five-star review! We are so pleased to hear that our team here at Mercedes-Benz of Des Moines provided you with efficient and professional service. It is great to know that the future service advice was helpful for your planning! Thank you for sharing and we hope to work with you again in the future.

January 17, 2025

Dealership Rating
Employee Rating

Nathan in service is always on point. Parts team with Larry and Chris is also always there to help when needed. Great people! More

by tyshemi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 17, 2025

Mercedes-Benz of Des Moines responded

We're happy to hear that Nathan, Larry, and Chris provided excellent service at Mercedes-Benz of Des Moines! Thank you for recognizing their efforts. We appreciate your support and hope to work with you again!

December 25, 2024

Dealership Rating
Employee Rating

Nathan in the service department is outstanding takes his time explains everything and is a generally knowledgeable and nice gentleman Would not go anywhere else because of him More

by Dr Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 26, 2024

Mercedes-Benz of Des Moines responded

Hello! We're delighted to hear that Nathan provided you with such exceptional service at Mercedes-Benz of Des Moines. Thank you for your loyalty and kind words. Come again soon!

December 01, 2024

Dealership Rating
Employee Rating

Wonderful service department, fast and friendly. As a new customer to this dealership, I can highly recommend them. More

by we4nails
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benjamin Knudson

Report | Print
Dec 02, 2024

Mercedes-Benz of Des Moines responded

We're delighted to hear that your experience with the service department at Mercedes-Benz of Des Moines was fast and friendly! Thank you for recommending us, and we look forward to serving you again in the future.

October 29, 2024

Dealership Rating
Employee Rating

Excellent service from start to finish! I appreciate how they keep you informed on each phase of your repair! More

by Art R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 29, 2024

Mercedes-Benz of Des Moines responded

Hello! We're delighted to hear that you appreciated the excellent service and communication throughout your repair at Mercedes-Benz of Des Moines. Thank you for sharing your experience with us. Come again soon!

1
2
...
11

Dealership Inventory (210 Vehicles)

new 2023 Mercedes-Benz E-Class car, priced at $54,605
2023 Mercedes-Benz E-Class
new
Black exterior
Automatic
All-wheel Drive
$54,605
View Details
new 2025 Mercedes-Benz AMG GLC 43 car, priced at $79,565
2025 Mercedes-Benz AMG GLC 43
new
Graphite Grey Metallic exterior
Automatic
All-wheel Drive
$79,565
View Details
new 2025 Mercedes-Benz S-Class car, priced at $139,970
2025 Mercedes-Benz S-Class
new
040/Black exterior
Automatic
All-wheel Drive
$139,970
View Details
used 2019 Volvo XC90 car, priced at $26,537
2019 Volvo XC90
used
RED/Red exterior
Automatic
All-wheel Drive
$26,537
View Details
used 2022 Mercedes-Benz GLC 300 car, priced at $38,169
2022 Mercedes-Benz GLC 300
used
Polar White exterior
Automatic
All-wheel Drive
$38,169
View Details
new 2024 Mercedes-Benz GLC 300 car, priced at $51,705
2024 Mercedes-Benz GLC 300
new
MANUFAKTUR Moonlight White Metallic exterior
Automatic
All-wheel Drive
$51,705
View Details
View All Inventory