Nathan Haugh

As always Nathan goes above and beyond in servicing our Mercedes and the level on which he makes the experience even better by his attitude and always making us feel welcome . There might be other options Mercedes and the level on which he makes the experience even better by his attitude and always making us feel welcome . There might be other options out there, but if you want a friendly , upbeat and overall great experience , Flagship and Nathan Haugh are the way to go!!!!!!!!! More

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While driving on Route 1 , Lynnfield, my car engine quickly had a reaction and shut down. I was able to continue driving with “a bump” and 5 foot slide which continued until I attained a parking lot. I quickly had a reaction and shut down. I was able to continue driving with “a bump” and 5 foot slide which continued until I attained a parking lot. I stopped and called Nathan at Flagship Motorcars. Nathan called back quickly and arranged a truck to come and pick up my car and drive me to the dealership. He quickly gave his opinion but said it had to be confirmed. While being confirmed he arranged an Uber to drive md home with the confirmation he would confirm a fix to the problem as quickly as possible. A day and a half later he called to advise the problem is confirmed for fixing and an Uber would pick me up. I arrived at the dealership, Nathan confirmed the problems, the work eas done, I paid the price and returned home. More

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Flagship Motorcars of Lynnfield is amazeballs! !! They are 5 stars in customer service and trust. I left a dealer that tried to sell me work I didn’t need. I travel an hour to go see Nathan. !! They are 5 stars in customer service and trust. I left a dealer that tried to sell me work I didn’t need. I travel an hour to go see Nathan. Thank you!!! More

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Everytime I visit the dealership I am provided with excellent customer service . Nathan always keeps me updated on my car service and provides me with rental if I need one . excellent customer service . Nathan always keeps me updated on my car service and provides me with rental if I need one . More

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Absolutely amazing service. They always provide a loner if the service will take long and they do the best they can to save you money. They always provide a loner if the service will take long and they do the best they can to save you money. More

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Always a professional service team. Hats off to Nathan H. Loaner car program is also a plus if it's a long service issue. Hats off to Nathan H. Loaner car program is also a plus if it's a long service issue. More

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Great customer service. Nathan who I believe is the manager is phenomenal a credit to Flagship motors. Ss long as Nathan is associated with them Ivill continue to bring my c Nathan who I believe is the manager is phenomenal a credit to Flagship motors. Ss long as Nathan is associated with them Ivill continue to bring my car there and will in all probability purchase my new vehicle from Flagship motors. More

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Nathan has been my service advisor for over 20 years. That’s the only reason I still buy from Mercedes. He is what counts after the sale of a xxxx which makes the difference. That’s the only reason I still buy from Mercedes. He is what counts after the sale of a xxxx which makes the difference. More

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Great dealership, and a great sales and service departments. Nathan in Service is a super star. Warm welcoming when you come in for service and great follow-up on the service. Very professional and departments. Nathan in Service is a super star. Warm welcoming when you come in for service and great follow-up on the service. Very professional and friendly. We have total confidence in Nathan. We couldn't be more pleased with his service overall. More

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Always an easy experience. Working with Nate directly makes the process seamless, their technicians are top-notch, and the service is done quickly and to specifications. Working with Nate directly makes the process seamless, their technicians are top-notch, and the service is done quickly and to specifications. More

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