Nathan Cruz-Thompson

We were satisfied with the customer service — they helped us find exactly what we were looking for. Great experience! us find exactly what we were looking for. Great experience! More

by BRYANCHANN89 Verified Customer Verified Customer

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I had to get my windshield replaced. I dropped off my car at 10:00 am. Brandon helped me with everything. He made the drop-off process simple and seamless. The only hiccup was when I was I dropped off my car at 10:00 am. Brandon helped me with everything. He made the drop-off process simple and seamless. The only hiccup was when I was trying to get my pre-scheduled loaner car; since I was under 25, the loaner couldn't be put in my name. I had my father come out, we put it under his name, and we went on with our day. The loaner car was a higher trim, brand-new VW Atlas. The car was done ahead of schedule, later that day. They let us pick it up the morning after. So far, the windshield is holding up, all my systems are working fine, and the car is still in one piece—thumbs up for service. More

by parsa Verified Customer Verified Customer

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This was the most positive car purchase experience I have had in my entire life! From the moment Nathan picked up the phone to help me make an appointment to the next afternoon when he helped me purchase the had in my entire life! From the moment Nathan picked up the phone to help me make an appointment to the next afternoon when he helped me purchase the car of my dreams, he was kind and patient. I appreciate his hard work as well as Will in financing and manager Logan's ability to help me find a price I could afford in a crisis time. More

by czoogal Verified Customer Verified Customer

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Being forced to write a review is pretty lame. Rather have not been forced to do so Rather have not been forced to do so More

by MARCUSGALLEGOS Verified Customer Verified Customer

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Nathan was awesome and I really appreciated him going above and beyond. The video he shot was the cherry on top and added such a personal touch! Thank you for working with me and making my experience TOP above and beyond. The video he shot was the cherry on top and added such a personal touch! Thank you for working with me and making my experience TOP NOTCH! More

by MRS_REGINA_BARBER Verified Customer Verified Customer

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I reached out to Neillo and was originally connected with Spencer of online sales he quickly got back to me in regards to the vehicle I was interested in and set it aside immediately after letting him know I Spencer of online sales he quickly got back to me in regards to the vehicle I was interested in and set it aside immediately after letting him know I’d head up there. Upon arrival I was greeted and worked with Nathan, who was very friendly and helpful with the purchase. Financing with Will was pain-free an enjoyable experience. Will found me a great loan option with all the bells and whistles under my desired monthly . All the guys over at Neillo we’re very easy to work with and provided a memorable experience when I’m in the market for a vehicle again I will definitely be checking out Neillo More

by RYANCBROWN1230 Verified Customer Verified Customer

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Everyone has been excellent and attentive to every question/ request I’ve had during my sales and service visits. I’m always greeted with a kind hello that makes you feel welcomed. question/ request I’ve had during my sales and service visits. I’m always greeted with a kind hello that makes you feel welcomed. More

by JenniferG Verified Customer Verified Customer

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Nathan and Carlos made my car-buying process a breeze! !! To be candid, I held preconceived notions when I walked into the dealership, and therefore, I was prepared to stand my ground if a salesperson tri !! To be candid, I held preconceived notions when I walked into the dealership, and therefore, I was prepared to stand my ground if a salesperson tried to talk me into getting something I didn't want. I also assumed this process would be arduous and tedious, but I couldn’t have been more wrong. I was relieved to have Nathan and Carlos be flexible and honest regarding the numbers. They gave me the facts and figures, no xx, and I felt ZERO pressure. This was a huge relief and made all the difference in my experience. Lastly, I wanted to give a special thank you to Nathan. Nathan is young and recently started his career at VW as a salesman. He is articulate, caring, intelligent, and knowledgeable. Niello VW is very fortunate to have Nathan on its team; finding talented employees like him is few and far between. I hope that Niello recognizes Nathan's talent and that he is a valued member of their team. I highly recommend Niello to anyone purchasing a new or used vehicle. The team here goes above and beyond for their customers. Thanks again, Nathan and Carlos. I LOVE MY NEW CAR!!! More

by JenBatmanBeals Verified Customer Verified Customer

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Kumar also worked hard on helping us find what we needed to the very end,I will be back to the very end,I will be back More

by LPOOLE Verified Customer Verified Customer

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Nathan was great to work with and made my purchase a positive experience from the beginning. positive experience from the beginning. More

by CATALINARB9 Verified Customer Verified Customer

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