Nathan Casillas
Nathan Casillas at Santa Cruz Toyota

Nathan Casillas

Finance Manager

Santa Cruz Toyota

4200 Auto Plaza Dr
Capitola, CA 95010

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4.5
22 Reviews
4.5

22 Reviews

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22 Reviews of Nathan Casillas

June 09, 2025

Dealership Rating
Employee Rating

I think they’re great; professional, competent, welcoming, friendly, and often complete the work on my car in half the time. More

by annlopez7
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

June 06, 2025

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We received excellent service from your Representatives from the beginning of our contact to the very end. Richard was very helpful with the selection and explanation of everything about the vehicle, m More

by tonort1
Recommend Dealer
Yes

Other Employees Tagged: Richard Brabo, & Johnny Valencia

Jun 06, 2025

Santa Cruz Toyota responded

Thank you for the outstanding review and recommendation! Our team enjoyed working with you, and we hope to see you again!

June 04, 2025

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Excellent, courteous, on time; great, terrific, wonderful, couldn’t be better, running out of words! More

by parkerhorn
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jorge Aguilar , Not sure about name of service person

Jun 04, 2025

Santa Cruz Toyota responded

Thank you for the outstanding review and your business! Our team wishes you all the best and we hope to see you again!

June 03, 2025

Dealership Rating
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My family and I have been buying Toyota’s from Toyota Santa Cruz for more than 25 years. I refuse to go to any other dealership.! The service that I’m provided from buying to servicing is amazing to say More

by pinatellilori
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Chris Skog, Phil Lopresti , Chuck Deegan five plus stars

Jun 04, 2025

Santa Cruz Toyota responded

We appreciate the outstanding review and your business! See you next time!

June 03, 2025

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Very reasonable, efficient and I feel I got a good deal for my lease without a lot of hassle. More

by margie.ramos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Abel Pena

Jun 04, 2025

Santa Cruz Toyota responded

Thank you so much for taking the time to share this with us! Our team is here for any future needs and we hope to work with you again!

June 02, 2025

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I find it aggravating and dishonest that I was sold a 75k mile service package that would only have been good for 30k miles, but I was given 2 extra services to get me to 71k miles from 15k miles when I boug More

by brockkelly
Service Price Transparency
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Recommend Dealer
No

May 29, 2025

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The initial salesman I dealt with was helpful however others in the process were not. More

by Kenrodkey
Service Price Transparency
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Recommend Dealer
No

May 26, 2025

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Santa Cruz Toyota was very helpful, knowledgeable, and friendly in their customer service department. Thank you. More

by rfashboyle
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jorge Aguilar , Joey, Sales

May 27, 2025

Santa Cruz Toyota responded

Thank you for the 5-stars and your business! Come on back to see us.

May 26, 2025

Dealership Rating
Employee Rating

Such pleasant and knowledgeable employees to work with. Everything was explained and I understood everything that was going to be done to my car. I am so happy I came back to Toyota for help! More

by marti181
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 27, 2025

Santa Cruz Toyota responded

Thank you for taking the time to share this with us! Our team enjoyed working with you and we are here for any future needs. See you next time!

May 26, 2025

Dealership Rating
Employee Rating

Chuck Deagan, Nathan and everyone else I interacted with was very helpful and accommodating. I would higly recommend this dealership and will be back in the furure. Great team! More

by dawnrmorrow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 27, 2025

Santa Cruz Toyota responded

Thank you for the outstanding review and recommendation! Our team enjoyed working with you and we wish you many happy miles!

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