Nathan Black | Page 7

We needed to upgrade our Subaru, but our last salesman had moved out of state. Thankfully this dealership had another top quality salesman available! If you want to get all the facts and make an informed had moved out of state. Thankfully this dealership had another top quality salesman available! If you want to get all the facts and make an informed decision about your new Subaru or Acura, go with Adam Hall! More

by Rrich90 Verified Customer Verified Customer

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Justine was very patient and helpful in helping with my questions regarding end of lease for my previous vehicle. I didn’t know how ending a lease worked in buying a new vehicle. questions regarding end of lease for my previous vehicle. I didn’t know how ending a lease worked in buying a new vehicle. More

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I knew which vehicle I wanted. Most of the conversation was over the phone. Joe made the experience painless. The hardest part is learning about all the bells and whistles on the car. was over the phone. Joe made the experience painless. The hardest part is learning about all the bells and whistles on the car. More

by ADRIENNEL Verified Customer Verified Customer

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The sales person I worked with was great. The finance guy was not. I felt like I was railroaded into purchasing the extended warranty which I was told I 'needed' for the vehicle I was purchasing. I was guy was not. I felt like I was railroaded into purchasing the extended warranty which I was told I 'needed' for the vehicle I was purchasing. I was not told how much it cost up front. I was shocked to see it cost $3500. I had an appiontment to get to so I didn't have time to argue or ask for it to be dropped from my finance package. I didn't sleep that night so I called the next day to request it be dropped. I was told I should call back in 60 days to hae it dropped or I would loose the 60 day warranty also. A week later I called and spoke to Amy she told me i would not loose the 60 day warranty if i cancelled the extended warranty at that time . I requested that the extended warranty be cancelled immediately. What a nightmare your finance person caused for me. I love my new vehicle, but I will nor be back to Bloomington Subaru for service of any kind. More

by Susan Verified Customer Verified Customer

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Edward is a hard worker and has concern for customer satisfaction! Important that I am a returning customer. Good experience for me. Thank you for this satisfaction! Important that I am a returning customer. Good experience for me. Thank you for this More

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Very responsive, kept informed, answered questions quickly. They let me know when car had arrived and arranged to have it delivered to my residence. Went very smoothly beginning to end. quickly. They let me know when car had arrived and arranged to have it delivered to my residence. Went very smoothly beginning to end. More

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Sales was very helpful and got me into a certified preowned that I wanted. They were even able to finance me with a great rate, which I didn’t think was possible. preowned that I wanted. They were even able to finance me with a great rate, which I didn’t think was possible. More

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I still have issues with my preowned 2019 Subaru outback and have to come back in. I live in Wisconsin so driving to the dealership after work and then waiting for things to get fixed takes time away time I and have to come back in. I live in Wisconsin so driving to the dealership after work and then waiting for things to get fixed takes time away time I could be spending with my family. More

by Dubbesnacks Verified Customer Verified Customer

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I was very pleased with the service I had with Luther Bloomington Acura Subaru and Bronwyn Fitzgerald was terrific and so was Charlie. I brought back my 2011 because of oil consumption and they helped a Bloomington Acura Subaru and Bronwyn Fitzgerald was terrific and so was Charlie. I brought back my 2011 because of oil consumption and they helped a lot. More

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Because Joe had other clients, we had to wait probably an hour total for time. In a pandemic and just in general not perfect. Thanks hour total for time. In a pandemic and just in general not perfect. Thanks More

by LARKINSKEMP Verified Customer Verified Customer

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