Nathan Berger
Nathan Berger at Criswell Chevrolet of Thurmont
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Nathan Berger

Service Advisor nberger@criswellauto.com

Criswell Chevrolet of Thurmont

111 Frederick Road
Thurmont, MD 21788

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2 Reviews

Service Advisor (240) 575-6108 nberger@criswellauto.com

Dealership Experience

11 mos

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2 Reviews

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2 Reviews of Nathan Berger

December 16, 2024

Dealership Rating
Employee Rating

GREAT SERVICE ANDY HORMAN WAS GREAT TO DEAL WITH AND A VERY HANDSOM AWESOM PERSON. More

by ahorman23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 25, 2024

Dealership Rating
Employee Rating

DO NOT TAKE YOUR VEHICLE HERE FOR WORK! ! Misdiagnosed two warranty claims. Service writer didn't do his job, mechanic stated different things than that which was on the invoice sheet, servi More

by Chad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Douglas Martin

Sep 26, 2024

Criswell Chevrolet of Thurmont responded

Thank you for sharing this detailed review. Our goal is to provide a positive service event, and we regret this was not your experience. Your comments have been shared with our management team for review as we are continually working to improve the overall customer experience for all customers. If we can be of service to you in the future, we welcome you to reach out at your convenience.

Sep 26, 2024

Chad responded

There is no need to share it with your management team since I have already met with them. They have already refused to refund any actual money to me and only offered me store credit. Store credit doesn’t put the money back in my pocket or put food on the table. It’s only good for overpriced parts or service.

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