Nate Taylor | Page 18

Professional, Timely, and Informative Aws was professional and informative; took us on an incredible test drive that really sold the car I was interested in. There was a bit of confusion a Aws was professional and informative; took us on an incredible test drive that really sold the car I was interested in. There was a bit of confusion about a discount program I had been lead to believe I could utilize, but the team found dealership discounts that were the equivalent of what I was searching for. Nate expedited our finance process while still being through and taking the time to answer all of my questions. Overall, an incredibly positive experience for a first-time new car buyer! More

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Excellent after getting the price I wanted I went in to Royal Moore Toyota for a RAV4 XLE, and right when I got there the one I wanted was being delivered off the truck. Aws, Ron, and Nate wor I went in to Royal Moore Toyota for a RAV4 XLE, and right when I got there the one I wanted was being delivered off the truck. Aws, Ron, and Nate worked hard to make sure I got the best possible price, even pushing their own negotiators to drop their price. The first day I went in there I had presented my price, and whoever the person was that put their offer on paper wasn't very easy to work with. They tried to explain the rebate differently than what it was claiming it was a total loss the dealer was taking with no reimbursement from the manufacturer, lied about the invoice price, and ultimately wouldn't budge on their price. I went home, and came back the next day to work with a different person, but still made sure to work closely with Aws and Ron because they were excellent and really represented what the Royal Moore experience should be. The second negotiator who was giving me offers again was excellent at listening to my rationale for my offer, and after a couple times shooting offers back and forth I got the price I wanted, with a great warranty included, all at a thousand dollars less than the first negotiator. Nate Taylor worked to get me the best financing plan possible, getting offers from multiple banks and Toyota themselves to give me a minimal interest rate. More

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Shellean McCormick is wonderful! Shellean spent hours of time with me explaining the various choices of Priuses. She was patient, pleasant, well-informed, and extremely helpful. I wou Shellean spent hours of time with me explaining the various choices of Priuses. She was patient, pleasant, well-informed, and extremely helpful. I would recommend Royal Moore and particularly Shellean to my friends. Once I purchased the car, she spend as much time as I needed to explain the various functions of the car. She sat with me and answered any question I could come up with. I never once felt rushed or as though my questions were a nuisance. This is the second car we've purchased from Royal Moore and always have our car serviced there, even though we live in Lake Oswego. This is a dependable, professional dealership. Thank you, Shellean, for bending over backwards! Ron and Nate were also helpful and very pleasant. They made financial decisions and reams of paperwork painless. Thanks to both of you also!! More

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Michael Heusle!! He has sold us 3 cars for our family! mheusler@rmooretoyota.motosnap.com If you are looking for a car, you owe it to yourself to contact Michael. He has been absolutely a life saver fo mheusler@rmooretoyota.motosnap.com If you are looking for a car, you owe it to yourself to contact Michael. He has been absolutely a life saver for our family. We first met him 2 years ago when our 2nd car broke down. We were at a loss on what to do. We drove into the dealership and he came up to our car in the pouring rain. We literally told him what we were looking for and within 24 hours, we were purchasing our Toyota Corolla. Then, about 3 months ago, we were looking for a truck to haul our tent camper. We went to different dealerships thinking that a truck would not be available at Royal Moore. We kept running into dead ends and I suggested to my husband that we contact Michael again. So, I called him and told him what we were looking for (which was very specific). He called us the next day and said, "I have everything you want except for one thing...it isn't a truck". He told us all about it and we went to see it!! He nailed it. What he found was a lifted Excursion Limited. In our price range! And, it was a lot better than having a truck because we wanted a place to take our dogs while we camped. As if all that wasn't good enough...I was in a terrible wreck the day of the Eclipse. After getting out of the hospital and getting all the Insurance paperwork taken care of, we reached out to Michael, yet once again. He had a couple of cars for us to look at that were in our price range. My car had been totaled so we did not have a trade in. We were so happy when we drove our Buick LeSabre LE out of the lot!!! It was so easy. Nick and Nate, who help and are the Finance Manager and Sales Manager, help find the best interest rate and make sure that you get warranty selections if you want to cover your car further. The service department get you in and out and gives you a loaner car if they need to keep your car. I honestly can't say enough good things about the dealership, Michael, Nick, Nate and the Service Dept. If you go in, tell them Sherrie and Brandt sent you!!! They will treat you amazing!! Our 14 year old son says, "This is where I'm coming to buy my first car!" It won't let me do it but I would give all of them 5 stars for their professionalism, assistance, price and friendliness! More

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Purchase of 2017 Rav 4 Excellent experience, no pressure or back and forth price haggling. Deal was straight forward and easy. Salesman and Sales Manager were both extreme Excellent experience, no pressure or back and forth price haggling. Deal was straight forward and easy. Salesman and Sales Manager were both extremely nice and professional. Finance was easy as well, got a good rate through Toyota Motor Company and no pressure on extended warranties, etc. More

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Painless Purchase My husband and I purchased a new Toyota Tacoma TRD 4X4. What a great staff of folks here at Hillsboro. Tylene Cook took a lot of time with u My husband and I purchased a new Toyota Tacoma TRD 4X4. What a great staff of folks here at Hillsboro. Tylene Cook took a lot of time with us to make sure we had exactly what we wanted in a vehicle. She is knowledgeable about product. We also worked with Nick Lee and Nate Taylor both facilitating every need to make this an exceptional experience. There is a great staff of individuals at this store and we will be back. More

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Happy With my New Toyota Camry I worked with Nick,Michael, Ezra and Nate while I was buying for a new car. They were all pretty cool. The process was by far the smoothest from start I worked with Nick,Michael, Ezra and Nate while I was buying for a new car. They were all pretty cool. The process was by far the smoothest from start to finish that I've ever experienced. Michael was so friendly, calm and helpful. I highly recommend Michael to anyone looking to buy a car at Royal Moore Toyota. Kris More

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Fast and Easy! The last time I purchased a car I felt like I was at the dealership for days - and was constantly hounded by the sales dept. prior to my purchase. Tha The last time I purchased a car I felt like I was at the dealership for days - and was constantly hounded by the sales dept. prior to my purchase. That was not my experience at Royal Moore. I worked with Shellean McCormick and Ron Register and it was a very pleasant experience. They located the vehicle I wanted that very day and made the purchasing process as quick and smooth as possible. I would definitely recommend them to others looking to purchase a Toyota. I'm very happy to be back in a Toyota again! More

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Fourth vehicle purchase from RMT This was the second vehicle purchase through Michael and this deal went about as smooth as could be expected. The vehicle purchased was one which was This was the second vehicle purchase through Michael and this deal went about as smooth as could be expected. The vehicle purchased was one which was not listed online but had exactly the options I wanted. More

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New car buying experience I would like to thank the staff at Royal Moore toyota. They really made my purchase easy! After watching online adds around the whole Portland area I would like to thank the staff at Royal Moore toyota. They really made my purchase easy! After watching online adds around the whole Portland area, I came across the model / package/ color I was looking for. It ended up being at Royal Moore near my house. I went in ready to haggle over pricing, but was pleasantly surprised at the price point I received. I ended paying 2700. under MSRP. Luis Lagunes was great at taking care of all questions and making the purchase a smooth procedure. He also gave a detailed review of the instrument cluster and all dash related electronics before I drove away! Ron and Nate were there to make sure I got in and out in a timely manner! Thank you for the great experience! This is what everyone expects when they are serious about purchasing a vehicle! More

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