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Nate Sousley

Overview Reviews (110) Inventory (437)

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Nate Sousley

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Nate Sousley

Service Advisor

Wood Nissan Lee's Summit

1025 SE Oldham Pkwy
Lee's Summit, MO 64081

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4.9

110 Reviews

Overview Reviews (110) Inventory (437)

4.9

110 Reviews

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110 Reviews of Nate Sousley

November 18, 2024

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Employee Rating

Took care of a 12v battery problem that required a tow as well as 2 minor recalls. Got a good suggestion to monitor the problem in the future. well as 2 minor recalls. Got a good suggestion to monitor the problem in the future. More

by gwscheil

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Workmanship

Service Time

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Recommend Dealer

Yes

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Nov 21, 2024 -

Wood Nissan Lee's Summit responded

I'm glad my team took good care of you! Thank you for the kind review!

November 15, 2024

Dealership Rating

Employee Rating

I have always been treated as if I have a brain by all the service personnel. If there is a discount on what I need, they always include it. The repair warranty is the best anywhere. the service personnel. If there is a discount on what I need, they always include it. The repair warranty is the best anywhere. More

by peg4stadsings

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 18, 2024 -

Wood Nissan Lee's Summit responded

I'm happy to hear my team takes good care of you while servicing with us! Thank you for the feedback we greatly appreciate it!

November 15, 2024

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Employee Rating

Had a great experience at Woods Nissan. They took car of my routine service for 100k They took car of my routine service for 100k More

by Brittany R

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jack Spence, Rob Smith, Kolten Ferrier, Kanyon Salyer, Serik Davidson

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Nov 18, 2024 -

Wood Nissan Lee's Summit responded

We strive to be the best team for our customers! Thank you for the feedback we greatly appreciate it!

November 14, 2024

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Employee Rating

I am a loyal Nissan customer because this dealership treats you like a friend. They always keep you first. They care. Their service is excellent and their products are excellent. treats you like a friend. They always keep you first. They care. Their service is excellent and their products are excellent. More

by rdispenza

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jack Spence, Rob Smith, Kolten Ferrier, Kanyon Salyer, Serik Davidson

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Nov 18, 2024 -

Wood Nissan Lee's Summit responded

We strive to be the best team for our customers so they feel right at home when they visit us! We're so happy to hear that you keep coming back to us! Thank you for the kind review we greatly appreciate it.

November 09, 2024

Dealership Rating

Employee Rating

Consistent great service. Nate always takes good care of us and our Pathfinder. Straight shooter. Nate always takes good care of us and our Pathfinder. Straight shooter. More

by jefmadden

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 12, 2024 -

Wood Nissan Lee's Summit responded

Nate is great, I'm happy to hear he always takes good care of you! Thank you for the kind review!

November 06, 2024

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Employee Rating

Kolten was friendly and very professional, sent me an email as I waited. Service was fast. Waiting room was nice email as I waited. Service was fast. Waiting room was nice More

by mds72

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jack Spence, Rob Smith, Kolten Ferrier, Kanyon Salyer, Serik Davidson , Kolten

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Nov 09, 2024 -

Wood Nissan Lee's Summit responded

I'm happy to hear Kolten took great care of you and we were able to get you in and out quickly! Thank you for the feedback it's greatly appreciated!

November 06, 2024

Dealership Rating

Employee Rating

Excellent service and professional and courtesy. Fast service also! Clean waiting area ! Thank you so much for being so dependable! Fast service also! Clean waiting area ! Thank you so much for being so dependable! More

by krfritz06

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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Nov 09, 2024 -

Wood Nissan Lee's Summit responded

I'm happy to hear my team took great care of you! Thank you for the kind review it's greatly appreciated!

November 04, 2024

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Employee Rating

I received great service today with Nate. He was very informative about what service my car needed at this time and for the future. He was very informative about what service my car needed at this time and for the future. More

by lila.pugh

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 06, 2024 -

Wood Nissan Lee's Summit responded

I'm happy to hear Nate took good care of you! Thank you for the feedback we greatly appreciate it!

November 02, 2024

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Employee Rating

Wonderful customer service and the guys were so friendly and had me laughing, thanks so much and I didn’t have to wait very long. and had me laughing, thanks so much and I didn’t have to wait very long. More

by jenniferking1960

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jack Spence, Rob Smith, Kolten Ferrier, Kanyon Salyer, Serik Davidson

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Nov 05, 2024 -

Wood Nissan Lee's Summit responded

We strive to be the best team to take the best care of our customers! Thank you for the feedback we greatly appreciate it!

November 01, 2024

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Employee Rating

Would be five stars but today I waited over three hours during my oil change appointment. during my oil change appointment. More

by andersonamyk

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 05, 2024 -

Wood Nissan Lee's Summit responded

I am truly sorry that you had to wait that long. Please contact Taylor our Owner Loyalty Manager at 816-600-4000 so she can make it right for you. Thank you

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