Nate Sousley
Nate Sousley at Wood Nissan Lee's Summit

Nate Sousley

Service Advisor

Wood Nissan Lee's Summit

1025 SE Oldham Pkwy
Lee's Summit, MO 64081

Contact Me
4.9
157 Reviews
4.9

157 Reviews

Write a Review

157 Reviews of Nate Sousley

June 03, 2025

Dealership Rating
Employee Rating

They where very helpful with my car sp situation very friendly will absolutely return. Customer service was great. More

by sabrina.couzens
Recommend Dealer
Yes

May 30, 2025

Dealership Rating
Employee Rating

Scheduled an oil change and the Customer Service was a 5! Very friendly and knowledgeable as well as helpful! Thank You for displaying customer service skills! Kolten was amazing he deserves to be acknowledg More

by sexysharon51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 01, 2025

Wood Nissan Lee's Summit responded

Wow — thank you so much for the fantastic review! We’re so glad to hear your oil change experience was smooth and that our team, especially Kolten, made such a great impression. We completely agree — Kolten is amazing, and we’ll be sure he gets the recognition he deserves. We appreciate your kind words and look forward to seeing you next time!

May 24, 2025

Dealership Rating
Employee Rating

In for 40K service quick service been going there since the Blue Springs location closed. More

by mhassler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2025

Wood Nissan Lee's Summit responded

Thanks so much for sticking with us since the Blue Springs days! We’re glad we could get your 40K service done quickly and keep things running smoothly for you. Appreciate your loyalty—it means a lot!

May 23, 2025

Dealership Rating
Employee Rating

I feel so confident in the service department here. They gave me honest information and made me comfortable with which repairs were needed and which to keep on the radar. More

by JukeOwner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 25, 2025

Wood Nissan Lee's Summit responded

Thank you so much for your kind words! We're thrilled to hear that you felt confident and comfortable with our service team—that’s exactly the experience we aim to provide. Being honest and transparent about what’s needed now versus what can wait is part of how we build trust with awesome customers like you. We appreciate you taking the time to share your feedback, and we’ll be here whenever you need us!

May 17, 2025

Dealership Rating
Employee Rating

Courteous, clean waiting area. Got my recall part ordered and should be in later this week! More

by Rcpickard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2025

Wood Nissan Lee's Summit responded

Thanks so much for the great review! We’re glad you felt welcomed and comfortable while you were here — that clean waiting area is no accident! 😊 We’ll keep an eye out for your part to arrive this week and will be ready to get you taken care of as soon as it does. Appreciate you choosing us for your recall service!

May 15, 2025

Dealership Rating
Employee Rating

All the service was completed quickly and correctly. Everyone was so kind and very helpful More

by pcastleberry2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2025

Wood Nissan Lee's Summit responded

That’s exactly what we love to hear—quick, correct, and kind! Thanks so much for the great review. We’re glad our team made your experience smooth and helpful from start to finish. Looking forward to your next visit!

May 15, 2025

Dealership Rating
Employee Rating

Oil change for 8 o’clock in the morning and the whole thing took about 25 minutes. I was in and out about 30 minutes sooner than the actual appointment was scheduled for. More

by naaman.sh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2025

Wood Nissan Lee's Summit responded

Now that’s what we call service with a sense of urgency! 💪 We’re thrilled we could get you in, out, and on with your day ahead of schedule. Thanks for the awesome review—we’ll be ready for you next time, stopwatch in hand!

May 14, 2025

Dealership Rating
Employee Rating

I’ve been having my car for eight years and they have been taking care of my car for eight years. I love this dealership so glad I was able to pay off my car just a beautiful experience with the service More

by Miltonmarlena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 19, 2025

Wood Nissan Lee's Summit responded

Wow—eight years together and still going strong! 🎉 We’re honored to have been part of your car’s journey from day one, and even more excited to hear you’ve officially paid it off—what a huge milestone! Thank you for trusting both our service and sales teams all these years. We truly appreciate your loyalty and look forward to many more miles with you!

May 12, 2025

Dealership Rating
Employee Rating

After getting a diagnostic test by Auto Zone telling my grill air shutter was closed, I went Woods. I was told that would be $138 to replace it and $66 for an oil change. After waiting an hour and a half, More

by Dsisson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 15, 2025

Wood Nissan Lee's Summit responded

We're very sorry to hear about your recent experience. It’s clear that the communication around pricing and expectations fell short, and we completely understand your frustration. No customer should leave feeling confused, misled, or disrespected, and we sincerely apologize that this was the case for you. The price difference between what was initially discussed and what was ultimately quoted should have been clearly explained, and any service representative should always treat you with courtesy and respect—especially when questions or concerns come up. That didn’t happen here, and it’s not the level of service we stand for. We’re taking this feedback seriously and will be addressing it internally to prevent similar issues in the future. Thank you for bringing it to our attention—we truly regret that we let you down.

May 08, 2025

Dealership Rating
Employee Rating

Service was quick, efficient, and the mechanic I dealt with was very personable and professional More

by JMW612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2025

Wood Nissan Lee's Summit responded

Jmw612, we are so pleased you enjoyed your visit to Wood Nissan Of Lee's Summit!

1
...

Dealership Inventory (416 Vehicles)

new 2025 Nissan Sentra car, priced at $28,579
2025 Nissan Sentra
new
2t Blu Blk Roof exterior
CVT
Front-wheel Drive
used 2025 Nissan Sentra car, priced at $19,985
2025 Nissan Sentra
used
Black exterior
CVT
Front-wheel Drive
new 2025 Nissan Kicks Play car, priced at $23,678
2025 Nissan Kicks Play
new
Gun Metallic exterior
CVT
Front-wheel Drive
new 2025 Nissan Kicks Play car, priced at $23,915
2025 Nissan Kicks Play
new
Super Black exterior
CVT
Front-wheel Drive
used 2018 Ford Escape car, priced at $7,850
2018 Ford Escape
used
Magnetic Metallic exterior
Automatic
Front-wheel Drive
new 2025 Nissan Kicks car, priced at $29,622
2025 Nissan Kicks
new
Super Black exterior
CVT
All-wheel Drive