Natasha Fulton

Audi San Diego best place to purchase your new car call Nabi 760-330-6809 your sales representative Nabi 760-330-6809 your sales representative More

Report | Print

Best experience ever!Everyone is professional and nice.My sales person Gino was very helpful and all sales team with managers super friendly and will make you feel comfortable. Highly recommend Audi San Dieg sales person Gino was very helpful and all sales team with managers super friendly and will make you feel comfortable. Highly recommend Audi San Diego to everyone who is looking for fun and good experience with professionals. More

Report | Print

Worst experience EVER. Robert Mendoza of Audi San Diego quoted my daughter $290 for an OIL CHANGE. When my daughter asked why, he said, "We charge by the hour." Other dealers in the area charge $99. It wa quoted my daughter $290 for an OIL CHANGE. When my daughter asked why, he said, "We charge by the hour." Other dealers in the area charge $99. It was her first time bringing her new car in for service. I have called and called and left messages and no one in the Service Dept. will speak to me. I finally called the Sales Dept. and spoke to Natasha Fulton. She said she thought it sounded like a lot for an oil change. She said she would try to intervene. She sent my concern over to Service Manager, Julie Andresen, but Julie has not responded to my email or my voicemail. When I called Natasha back, she said that it was the correct price for the oil change. $290 is the correct price??? This happened on Saturday, May 29, 2021. It is now June 1 and no one is getting back to me. I am not going to let this go. They ripped my daughter off. They know they did the wrong thing and that is why everyone is avoiding my calls. No one should pay $290 for an oil change. This is a prime example of price gouging and extremely bad customer service. More

Report | Print

Kudo's Would like to thank Damien Burton, the Service Manager & Parts Managers for all their hard work in replacing the locks on my Q5.. Christel Wallin Would like to thank Damien Burton, the Service Manager & Parts Managers for all their hard work in replacing the locks on my Q5.. Christel Wallin More

by CAWALLIN2 Verified Customer Verified Customer

Report | Print

Excellent Audi Dealer Audi San Diego is an excellent dealership both for sales and service. Highly recommend Natasha in sales and Scott in Service. For Audi's this is the Audi San Diego is an excellent dealership both for sales and service. Highly recommend Natasha in sales and Scott in Service. For Audi's this is the place. More

by TOMKING7 Verified Customer Verified Customer

Report | Print

Excellent service. I wanted to leave with a car same day and they made the process seamless. Natasha and Dan were a pleasure to work with as i left the lot within 2 hours with a beautiful 2020 audi a4. High and they made the process seamless. Natasha and Dan were a pleasure to work with as i left the lot within 2 hours with a beautiful 2020 audi a4. Highly recommend them and this particular dealership to anyone i know. Thank you again! More

by REIKIROOMSD Verified Customer Verified Customer

Report | Print

Awesome all around experience! Highly recommend. No pressure, test drive alone, great deal, friendly and knowledgeable service. Attention to customer needs and experience. Awesome awesome 😎 🤘🤙 pressure, test drive alone, great deal, friendly and knowledgeable service. Attention to customer needs and experience. Awesome awesome 😎 🤘🤙 More

by ANTHONYMAILA Verified Customer Verified Customer

Report | Print

Every time I go in I’m treated like I’m really somebody Service with George or with Fernando OUR salesman. Everyone is friendly and very Curtis it’s an absolute joy to go in there to The Dealer Service with George or with Fernando OUR salesman. Everyone is friendly and very Curtis it’s an absolute joy to go in there to The Dealer More

by 2DOVES Verified Customer Verified Customer

Report | Print

consistently disappointing The dealership/service center on MiraMar Road in San Diego fails to satisfy in both sales and service. After three years of using this dealership I fi The dealership/service center on MiraMar Road in San Diego fails to satisfy in both sales and service. After three years of using this dealership I find the leadership and/or practices used in the service department to be oddly below average. Even with an appointment service curstomers frequently wait for 30-45 min to drop off their car. I think the method used to process in-coming service customers is inefficient and the department probably also lacks effective leadership to implement improvement. Compared to the service at San Diego Mercedes, this Audi service department is pitiful. Likewise, sales is also lacking in good customer service. For example when I picked up my new etron , the battery was not charged. Why would I buy a vehicle with an electric option if I didn't want to use it? When I asked I was told the charging station is on the "other side" of the building and thus inconvenient for sales to use. The representatives were also poorly informed in general about the etron and gave incorrect information about charging. In fact, I returned later to the dealership to give them a lesson in how to charge the vehicle. Audi makes a quality car but if you buy, lease, or service one I suggest trying another dealership. I am glad I don't have to use this dealership anymore. More

by Etron owner Verified Customer Verified Customer

Report | Print

The Quality difference between American and German Audi dealerships is unbelievable and this dealer is a prime example for it. It starts with dealers not replying calls or emails, even a message to the ma dealerships is unbelievable and this dealer is a prime example for it. It starts with dealers not replying calls or emails, even a message to the manager didn’t help. A complete disconnect and no follow up with the internet sales agents adds to it. In addition, Many things spoken about forgotten or simply ignored. Do you know the feeling when you pick up your dream car you always thought about and the dealership tells you it’s in great condition since it’s new? Then on the day you go pick it up and it is dirty and badly detailed? Caps on air vents missing, sticker parts still on the rims, things missing in the trunk, the 12V cap missing? On top of that, and here is where it gets funny: I asked for the 12V cap, the dude told me it’s normal he’ll get me one they have tons. And he comes back with a cheap plastic one that doesn’t even fit right. I couldn’t stop laughing about this. Just to remind you I bought an RS not a standard A model. It’s a great feeling that immediately makes you not want to get the car because the feeling of care for you lacks. Anyways I went ahead, have the car now for 4 days and have to already schedule an appointment because the wheels aren’t balanced properly. And the engine makes funny noises as if the v-belt isn’t working correctly. At this point I don’t recommend going to this dealership, I should have trusted my friends that had prior bad experiences. More

by Matt Verified Customer Verified Customer

Report | Print