Nas Habib

MINAS HABIB WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED — , GOLLING CHRYSLER OF WEST BLOOMFIELD I was referred to Minas Habib at Golling Chrysler Dodge Jeep Ram in West Bloomfield by a very go EXPERIENCED — , GOLLING CHRYSLER OF WEST BLOOMFIELD I was referred to Minas Habib at Golling Chrysler Dodge Jeep Ram in West Bloomfield by a very good friend of ours who claimed this was one of the best dealerships in the area. I came in excited, prepared, and ready to lease a new Grand Cherokee. What I experienced instead was an absolute disaster of customer service, professionalism, and accountability — and I’m still paying the price for their failures. Let me be clear: Minas Habib created a financial nightmare for me, and this dealership has done nothing to fix it. From the beginning, I told him I was returning my current Jeep lease and starting a new one. He asked for my lease agreement and the payoff amount. I provided both — directly at his desk. He didn’t bother to review them. He assured me everything was handled and handed me the keys. I trusted his word — and that was a massive mistake. Weeks later, I find out Minas Habib never properly closed out my original lease, and now I’m being billed for TWO Jeep leases at the same time — one for a car I returned, and one for the new one I was told was fully taken care of. If at any point my lease return and payoff weren’t being handled, I expected Minas Habib to be transparent and notify me. He did not. And that silence is costing me hundreds of dollars and serious financial stress. When I tried to get answers, I was passed around and eventually transferred to someone named Mark. Whether it was Mark Shrum (Sales Manager) or Mark Demara (CFO), the response was pathetic either way. I explained the situation and was met with a flat, dismissive “OK.” No apology. No urgency. No concern. Just pure indifference. Let me make this clear for Golling’s leadership and for Stellantis corporate: Your team’s negligence, lack of professionalism, and failure to communicate are now my problem, and you’re doing absolutely nothing to fix it. The Yelp reviews speak for themselves — a miserable 2-star average. And frankly, I’m not surprised. They probably get away with this kind of behavior all the time. But Google reviews get seen by more borrowers, and that’s why I’m sharing my experience here — to make sure no one else has to go through this. Instead, I’ve gotten excuses, blame-shifting, and unprofessional communication — from a place that claims to serve one of the most high-end areas in Michigan. To whoever is in charge of this location: Do better. Fix this. Until then, I’ll keep spreading the truth about how this dealership operates — and I hope this review reaches anyone considering doing business here. Never. Again. More

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Other dealerships out there that don’t hire people worried about commission only. Will not be back. worried about commission only. Will not be back. More

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Minas is one of the best car salesmen’s I ever spoke to! He’s very helpful on picking the right car for me! He’s very helpful on picking the right car for me! More

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God when I tell you how much I appreciate the efforts of Minas and his team at golling most customers wouldnt believe it. I have been looking for a specific car for 3 months now and no one has quoted me Minas and his team at golling most customers wouldnt believe it. I have been looking for a specific car for 3 months now and no one has quoted me the correct price, everyone aims to make an extra dollar or two, howerver when i tell you Nas was able to not only order my car but get it delivered ASAP, I can tell you he cared. I will be coming back to Minas no matter what for my next 10 cars. Thank you Minas for helping my family get into the car we have been wanting forever now. More

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Nas did a great job helping me find my dream Jeep. He does a great job and cares. Until next time :) He does a great job and cares. Until next time :) More

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Great dealership, Nas is a true professional! a real expert! definitely recommending him to my family/friends for their car needs. a real expert! definitely recommending him to my family/friends for their car needs. More

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This dealership was top notch. The car buying process was seamless and the service was excellent. The main reason for using this dealership was Minas, his customer service is secon The car buying process was seamless and the service was excellent. The main reason for using this dealership was Minas, his customer service is second to none and provided me with a great car buying experience. More

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One of the best experiences I’ve had at a dealership! I highly recommend seeing Nas he’s one of the best salesmen I’ve ever dealt with! He took care of me every step of the way and made the whole process I highly recommend seeing Nas he’s one of the best salesmen I’ve ever dealt with! He took care of me every step of the way and made the whole process so easy and was very accommodating to my busy schedule! More

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Nas took care of everything I needed and more, beyond the best car salesman I’ve been to. Will definitely be sending him business and getting future cars through him. best car salesman I’ve been to. Will definitely be sending him business and getting future cars through him. More

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Nas was great to work with! I would highly recommend coming to him for your lease/buy care needs! I would highly recommend coming to him for your lease/buy care needs! More

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