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Nancy Selvig

Overview Reviews (9) Inventory (1069)

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Nancy Selvig

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Nancy Selvig

Hyundai Nissan Service Advisor

Gateway Chevrolet Cadillac Hyundai Nissan

501 38th St S
Fargo, ND 58103

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4.1

9 Reviews

Overview Reviews (9) Inventory (1069)

Dealership Experience

3 yrs, 1 mo

4.1

9 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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9 Reviews of Nancy Selvig

October 10, 2024

Dealership Rating

Employee Rating

I asked them if the water leak would be fixed and they said yes but they didn’t tell me that there could be a possibility of something else they don’t see after they did me a quote for $12,000 worth of re said yes but they didn’t tell me that there could be a possibility of something else they don’t see after they did me a quote for $12,000 worth of repair on my car I pick up my vehicle and it’s worse than it was before. Yes, the water pump is fixed, but I wanted the water leak to be done. If there was a possibility of another leak reoccurring I would have waited until I had the money to have a running vehicle or purchased another vehicle to get me to and from to work very disappointed I called and nobody has called to reach back out to me. More

by Amie peltier

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Michael Livingston, Zach Morley, Shane Monjeau, Andrea Willert, Madison Marschel , Kyle Nelson, Not sure

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Oct 11, 2024 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for sharing your experience with us. We understand your frustration regarding the water leak issue and the subsequent repairs. It's important to us that our customers feel informed and satisfied with their service at Gateway Chevrolet Cadillac. We encourage you to reach out directly so we can discuss your concerns and work toward a solution. Your feedback is crucial, and we want to ensure you have a reliable vehicle. Please contact us at your earliest convenience. Sincerely, The Gateway Chevrolet Cadillac team

Oct 12, 2024 -

Amie peltier responded

I have called and left a message with the department manager for repairs two times already and I still haven’t gotten any feedback not even a callback. This is the most feedback that I’ve gotten so far.

Oct 16, 2024 -

Amie peltier responded

Once again days have passed and I still have not received any feedback and I left another message? So I will leave my number here and hopefully hear something from somebody at Gateway 7018314956

January 31, 2024

Dealership Rating

Employee Rating

If you need a new Nissan or Hyundai, go see Logan. Best salesman I’ve ever encountered. Extremely nice and has all the right answers. Thanks Logan! Best salesman I’ve ever encountered. Extremely nice and has all the right answers. Thanks Logan! More

by A Carlson

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jan 31, 2024 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thanks for your feedback on your recent visit to Gateway Chevrolet Cadillac Hyundai Nissan. It's great to hear that we were able to assist you and that you had such a positive experience.

December 06, 2023

Dealership Rating

Employee Rating

The staff is extremely friendly and they know me by name. They are very responsive to my needs. They are very responsive to my needs. More

by kro2323.ko

Recommend Dealer

Yes

Other Employees Tagged: Kevin Nordick , Anna Carlson, Carmen Ross, Arthur Wood

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Dec 06, 2023 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Gateway Chevrolet Cadillac Hyundai Nissan, we look forward to having you as one of our valued customers for many more years to come!

September 03, 2023

Dealership Rating

Employee Rating

The problem was fixed at no cost to me so I am satisfied with the service. with the service. More

by glbenz

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ann Bahm , Anna Carlson, Carmen Ross

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Sep 05, 2023 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thanks for sharing your thoughts about your service experience with Gateway Chevrolet. We appreciate your business and hope to see you again soon!

August 24, 2023

Dealership Rating

Employee Rating

Easy to talk to everyone there, all seemed happy to be working and clean like always! Much better experience than the last time I leased working and clean like always! Much better experience than the last time I leased More

by michaeladf

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris Lehfeldt, Nick Lindstrom, Casey Martel

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Aug 24, 2023 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Michael, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

August 22, 2023

Dealership Rating

Employee Rating

Friendly and professional however service work want completed when first brought in. Had to leave there even longer to get work completed correctly. Very apologetic and friendly otherwise. completed when first brought in. Had to leave there even longer to get work completed correctly. Very apologetic and friendly otherwise. More

by GAKENDALL1

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Stas Dokukin, Bill Culley , Mike Blythe

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Aug 22, 2023 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for choosing Gateway Chevrolet. Your feedback and rating mean a lot to us. We apologize again for the long wait time. We're glad we were able to help, and we hope to see you again!

June 13, 2023

Dealership Rating

Employee Rating

people are o. k., but we have been waiting for over two weeks and no results. the vehicle has not even been looked at. k., but we have been waiting for over two weeks and no results. the vehicle has not even been looked at. More

by Namath

Service Time

Service Communication

Recommend Dealer

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Jun 14, 2023 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message to zlachowitzer@gatewayfargo.com with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

December 08, 2022

Dealership Rating

Employee Rating

Excellent customer service and satisfaction. Thanks for taking Excellent care of my suburban and explaining everything in detail. Thanks for taking Excellent care of my suburban and explaining everything in detail. More

by STALLMANS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rochelle Rehm, Andrea Willert, Destini Few , Anna Carlson, Maresa Leno, Carmen Ross, Traci Rud, Lee Sisco, Destany Tognotti

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Dec 09, 2022 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for choosing Gateway Automotive. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 28, 2022

Dealership Rating

Employee Rating

They are really great I came in with a budget an he showed me a few cars we talked for hour then worked on a great price showed me a few cars we talked for hour then worked on a great price More

by Zackary K

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Brad Tweten, Casey Martel , Alec Veronda

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Mar 28, 2022 -

Gateway Chevrolet Cadillac Hyundai Nissan responded

Thank you for shopping with us here at Gateway Hyundai Nissan, we appreciate your business and hope to see you again soon!

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