Nancy Ogrezovich | Page 9

They fixed my issue in a timely manner once I arrived and explained the issue explained the issue More

by Tootiej Verified Customer Verified Customer

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Awesome experience, fast and incredibly friendly. Will be back again for all my service needs. Will be back again for all my service needs. More

by hunterstrop Verified Customer Verified Customer

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I would give them 0 stars if I could, they damage my car, during a recall repair and refused to fix it, they were very rude, Nancy and Kaliyah and someone else at customer care, blamed us for the damage! I w during a recall repair and refused to fix it, they were very rude, Nancy and Kaliyah and someone else at customer care, blamed us for the damage! I wouldn’t refer them to anyone, stay Far away from Bloomington Hyundai. More

by Amanda Verified Customer Verified Customer

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Great experience! Got me in for my recall very fast! However I was informed later by someone else that I had an oil leak that I’ve had for a while they missed Got me in for my recall very fast! However I was informed later by someone else that I had an oil leak that I’ve had for a while they missed More

by Amyschilling Verified Customer Verified Customer

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Absolutely the best service. I had to drive from North Dakota the night before. The staff was accommodating, genuine, and completely supportive. I had to drive from North Dakota the night before. The staff was accommodating, genuine, and completely supportive. More

by terrry.rector Verified Customer Verified Customer

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The people are very kind and helpful. I’m always satisfied with my service and care. I’m always satisfied with my service and care. More

by RACHELFRANCES20 Verified Customer Verified Customer

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Nancy is the best ever. . she makes the center good.. I’m grateful for her . she makes the center good.. I’m grateful for her More

by lrfoley22 Verified Customer Verified Customer

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This Hyundai dealership was blatantly negligent with our repairs. It is embarrassing. Our Hyundai Tucson was broken into for attempted theft in early March with a broken window, door damage, and a broken st repairs. It is embarrassing. Our Hyundai Tucson was broken into for attempted theft in early March with a broken window, door damage, and a broken steering column. We brought it to the dealership to be fixed. We were not impressed by their communication or completion of care. They had not made any repairs on our car or communicated with us for 6 weeks! We called throughout those weeks and they gave us very vague updates. When we called to say we would like to pick it up and bring it to a new shop, they began working on it and said they would use a window from another job. Unbelievable that they would put someone else’s repairs on hold for ours just because we were finally fed up and going to take our business elsewhere. Our family lived with 1 car for A MONTH AND A HALF because of Hyundai’s negligence. More

by Karasteichen Verified Customer Verified Customer

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This will be the seventh time my 22 Tucson has been in Hyundai service centers since 1/30/23. 2 in Florida and the last five at Luther Hyundai Bloomington where I purchased the vehicle new. The dashboard Hyundai service centers since 1/30/23. 2 in Florida and the last five at Luther Hyundai Bloomington where I purchased the vehicle new. The dashboard engine light keeps coming on after supposedly the issue has been resolved only to have that not to be the case and the engine light on the dashboard is on once again. The issues all started at the end of this past January when the Tucson stalled out loosing full power on I 75 in FL. It has not stalled out since but I cannot trust the car. As the engine light keeps coming on after each repair. I have a Lemon Get me a vehicle that works. More

by dkocik Verified Customer Verified Customer

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Increasingly difficult to get an appointment, convoluted process, long wait times even trying to get through to the correct person. Had a "fix" done 4 weeks ago for a faulty gas gauge for almost $1000--pro process, long wait times even trying to get through to the correct person. Had a "fix" done 4 weeks ago for a faulty gas gauge for almost $1000--problem not corrected. Very disappointing. Trying to get another appointment to get some resolution had me shuttling between various personnel who each are in their own small little world and unable to coordinate a timely plan to see what could be done. I gave up for now---too aggravating. More

by sumac7 Verified Customer Verified Customer

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