Nancy Lazar

I purchased a CPO BMW iX from Rusnak BMW and had an exemplary experience. My sales representative was Matt F and he provided me with excellent customer service. He was extremely professional, honest, a exemplary experience. My sales representative was Matt F and he provided me with excellent customer service. He was extremely professional, honest, and helpful throughout the entire process and I highly recommend him. Leo, the used car manager, was also very helpful and offered me a very competitive and fair trade-in offer on my used Tesla. Nancy in finance was very informative and made sure all of my needs were met. Overall, I am extremely pleased and happy with my experience at Rusnak BMW and plan to be a repeat customer. I give Rusnak BMW my highest of recommendations. More

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I had an incredible experience at Rusnak BMW in Westlake on Friday, November 15th. After two dealerships sold the car I was looking for, I finally found my match here! Ryan was my salesperson, and he was no on Friday, November 15th. After two dealerships sold the car I was looking for, I finally found my match here! Ryan was my salesperson, and he was nothing short of amazing. From the moment I test-drove the car, I felt confident that I’d be driving it home that day. Nancy was also a gem during the paperwork process—so kind, patient, and professional. Both Ryan and Nancy made me feel completely comfortable, which means so much, especially as a woman making a major purchase. Thank you, Ryan and Nancy, for turning a stressful situation into such a smooth and enjoyable one. You’ve earned a customer for life! For anyone looking for a dealership that truly values its customers, Rusnak BMW is the place to go. More

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Courtesous and professional help. I was kept constantly informed from the moment I ordered the car until its delivery. I was kept constantly informed from the moment I ordered the car until its delivery. More

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Good trade in and sales price for 2025 BMW X3 M50. Helpful in obtaining military discount. Helpful in obtaining military discount. More

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Great staff, great service. Always treated well. Kudos to Bob Martin and Tim, my mechanic. They're really great. I don't know what more one could ask. My latest visit was to buy Always treated well. Kudos to Bob Martin and Tim, my mechanic. They're really great. I don't know what more one could ask. My latest visit was to buy an extended warranty. I was treated well in Finance as well. More

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My wife had a medical emergency at the dealership, and everyone was so caring and supportive. They also gave us a great deal and were always transparent with us. I am very happy with Rusnak BMW. I have le everyone was so caring and supportive. They also gave us a great deal and were always transparent with us. I am very happy with Rusnak BMW. I have leased 3 cars from them, and will be back in a few years for more. Thank you! More

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Always treated well at Rusnak BMW. They do great work and are friendly and easy to deal with. Buying a new car there was easy with no pressure and I trust their service department to d They do great work and are friendly and easy to deal with. Buying a new car there was easy with no pressure and I trust their service department to do what's needed to keep me up and running. Great place. More

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Great service, great deals very professional. .very clean dealership.. I love my car thank you! .very clean dealership.. I love my car thank you! More

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Working with Martin was an absolute pleasure. Great group of people there and amazing too! Great group of people there and amazing too! More

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The folks at Rusnak always treat me like a VIP! Roger is always pleasant and accommodating. Martik treated me like royalty and gave me the warmest and best service ever. Nancy in finance was ver Roger is always pleasant and accommodating. Martik treated me like royalty and gave me the warmest and best service ever. Nancy in finance was very thorough and sweet and she explained everything in detail. I will never buy a car from anywhere else! More

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