Nakiah Troullier

Unfortunately, my experience with Hall Nissan was significantly tarnished by one employee. I had an appointment to sell my used vehicle, which had already been appraised by the dealership, and everyt significantly tarnished by one employee. I had an appointment to sell my used vehicle, which had already been appraised by the dealership, and everything was set to proceed. Nakiah Troullier informed me that she needed to re-appraise the car to verify the mileage since my last visit a week prior. After about 20 minutes, she returned, claiming the volume knob was malfunctioning, and offered to buy the car for the original appraisal price minus $1,500 to cover the cost of replacing the knob. I explained that the knob was functional and simply needed cleaning. After cleaning it, the volume control worked perfectly, so I returned to Hall Nissan within 30 minutes and asked Ms. Troullier to take another look. She agreed that the knob worked but then expressed doubts about its durability and refused to honor the original appraisal. When I pointed out her contradictory statements and how this was wasting my time, she responded, "I didn't tell you to come back," before turning her back and walking away from me. I had to ask other employees for her name because she left before I could ask further questions. I would not recommend buying or selling a vehicle with Ms. Troullier. While other staff members were friendly and helpful, my interaction with her was unnecessarily disrespectful and unprofessional. More

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Yesterday was my 5th Nissan purchase so needless to say I have been very pleased with the dealership and the staff I have interacted with. Very helpful and responsive staff. have been very pleased with the dealership and the staff I have interacted with. Very helpful and responsive staff. More

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Courteous friendly, clean, the process is still longer than I'd like. Less back n forth and grt the deal done. than I'd like. Less back n forth and grt the deal done. More

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Friendly staff. Still wish the process could be a little faster but they were nice to deal with. Thanks from the Golden Girls..Betty & Candy. Still wish the process could be a little faster but they were nice to deal with. Thanks from the Golden Girls..Betty & Candy. More

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I contacted Hall Nissan on or around 15 Nov. about looking for a quality used car. Nakiah Troulliersoon called about a few cars on the lot. She also send a video tex of the car we were going to test d looking for a quality used car. Nakiah Troulliersoon called about a few cars on the lot. She also send a video tex of the car we were going to test drive we mage the appointment when we arrived she had the car ready out front with our name on it. The car was very clean and we continued with the test drive. She was very friendly and answered all our questions while we drove around she did not pressure us in any way which was a nice surprise. We finished the test drive and informed her that we had to talk about it. A few days later we returned to the dealership to start paper work we were A little disappointed on the in amount of our trade in but continued on with the purchase of the sport utility. We did the financial paper work trying to get the Nissan to a payment I could do and after a bit we all agreed on the price. Nakiah continues to help out if I have any questions or concerns and I look forward to working with her again. More

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