Nadi Malek
Nadi Malek at Acura of Orange Park

Nadi Malek

General Manager

Acura of Orange Park

7200 Blanding Blvd
Jacksonville, FL 32244

3.4
13 Reviews
3.4

13 Reviews

Write a Review

13 Reviews of Nadi Malek

July 15, 2024

Dealership Rating
Employee Rating

This was worst car buying experience of my lifetime. Picked out a car negotiated a price and was sent to lounge waiting to complete paperwork. We were never given a written breakdown of the deal. They More

by Andersonkyle43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 19, 2024

Acura of Orange Park responded

We acknowledge your review and are currently looking into the events you’ve detailed.

May 24, 2024

Dealership Rating
Employee Rating

Great customer service an really try to get you in s vehicle. The team is excellent More

by foxxiebaby27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 28, 2024

Acura of Orange Park responded

Thank you for the fantastic review! We are thrilled to hear that you had a great experience with our team at Hanania Acura of Orange Park. We strive to provide exceptional customer service and help you find the perfect vehicle. We look forward to welcoming you back in the future or feel free to share your experience with others. Drive safely! Sincerely, The Team at Hanania Acura of Orange Park

January 30, 2024

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Employee Rating

They added $4000 worth of fees( services)to the advertised online price, and I don't mean taxes and registration! Pretty shadey, but I guess they gotta pay for a Maclaren somehow!! I will never More

by Mr ,grumpy!!!
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Pierre Mazraany

Jan 30, 2024

Acura of Orange Park responded

Dear Mr. Grumpy Can you please be more specific of what happened? If the price was not acceptable, why did you proceed forward with the transaction? Thank you for the feedback and if we can assist you please let us know.

August 28, 2023

Dealership Rating
Employee Rating

I couldn't be happier with the exceptional service provided by the sales team at Hanania Acura of Orange Park. They took the time to understand my needs and guided me through the entire process with e More

by A_CabMem
Recommend Dealer
Yes
Aug 28, 2023

Acura of Orange Park responded

Thank you for taking the time to reach out and leave such a great review of your time with us. We strive to exceed customer expectations with every visit and we look forward to seeing you again soon.

June 13, 2023

Dealership Rating
Employee Rating

I would like to thank Julia Burchfield, Mark Hanania, Mr. Nadi Malek and Bob Damelio. My car purchasing experience at Acura of Orange Park was superior, Julia Berchfield was very attentive, kind and her know More

by Pedro A. Caliz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julia Berchfield, Mark Hanania, Nadi Malek, Bob Damelio

Jun 19, 2023

Acura of Orange Park responded

Thank you for taking the time to share your positive experience with Acura of Orange Park. Your review means a lot to us, and we are delighted to hear that we were able to meet your expectations. We always strive to go above and beyond for our customers, and we are thrilled to know that we succeeded in your case. Thank you for your patronage, and we hope to have the pleasure of serving you again in the near future.

October 27, 2022

Dealership Rating
Employee Rating

I have purchased several vehicles from them and they've always been very good to me whenever I needed a service or vehicle to drive they've always been very accommodating More

by Bernae57
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Moe Etemad , Service Department Manager Steve and Alain my mechanic

Oct 27, 2022

Acura of Orange Park responded

Thank you for your review! We're so happy that we accommodated your needs! We look forward to seeing you next time! -Hanania Acura of Orange Park

October 15, 2022

Dealership Rating
Employee Rating

TL/DR: ordered car, their sales department messed up order repeatedly, gaslit me for 7 months, then ultimately scammed me when finally talking delivery. They would rather steal your money than earn your More

by Decks515
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Carley Shea, Bachir Atallah

Oct 17, 2022

Acura of Orange Park responded

Hi, We appreciate you taking the time to leave us your detailed account of this situation and regret that it wasn't up to our usual standards. The team strives to provide the best level of care possible and hopes that we can have the opportunity to discuss this with you and determine a resolution. Please reach out at your earliest convenience to address this experience better. Thank you, Nadi Malek - General Manager - (904) 777-5600

Oct 17, 2022

Decks515 responded

I attempted to resolve my complaints while making the deal. I also shared that even if it's "common practice" it is dishonest and morally bankrupt. You have made it very clear how you choose to do business. If I want a reminder, I'll answer a scam call and follow their instructions to send gift cards or whatever person to person service

Oct 24, 2022

Decks515 responded

Update, 10/24 Although it may never get seen on Google as Google currently isn't displaying my review except while I'm logged in, the dealership has mailed a refund check for the $500 that was supposed to be credited towards my purchase. Overall, my sentiment is the same due to the mandatory add-ons they applied after originally promising they would not

May 07, 2022

Dealership Rating
Employee Rating

Great staff specially Bachir, Pierre and the General manager Nadi, they treated us like family, we definitely recommend them. More

by markella_sayegh
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bachir Atallah, Pierre Mazraany

May 09, 2022

Acura of Orange Park responded

Thank you for visiting us here at Acura of Orange Park! We appreciate your positive feedback and hope we have the privilege of working with you again in the future!

May 05, 2022

Dealership Rating
Employee Rating

It was a great experience to buy an MDX 2022 type s from Pierre, he made it a true vip sale, and i even met the General Manage Mr Malek he rolled the red carpet for us and made sure the finance went smoothl More

by Siham.yahchouchy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bachir Atallah, Pierre Mazraany

May 06, 2022

Acura of Orange Park responded

Thank you for the excellent feedback and congratulations on your beautiful new MDX Type S! We're so glad Pierre had the opportunity to assist you with it and we hope to see you again next time here at Acura of Orange Park!

April 26, 2022

Dealership Rating
Employee Rating

Gage gets customer service. Love how he handles my car needs. Greeting me at the door and walking me to wherever I need to go. With a smile. The Service desk ladies are fun. More

by Shirley Richardson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gage is my person not the name listed above

Apr 27, 2022

Acura of Orange Park responded

Thank you for these wonderful comments about our team, Shirley! We're honored to have you as an Acura of Orange Park customer and look forward to seeing you at your next visit!

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