Nadeem Ammar

BUYER BEWARE! !!!! I put a $1,000 deposit down on a 2022 cx-5, after thinking it over decided the car was too small. Since they didn’t have anything on the lot that !!!! I put a $1,000 deposit down on a 2022 cx-5, after thinking it over decided the car was too small. Since they didn’t have anything on the lot that was within my price range for the size of car I needed I called And asked for my $1,000 deposit back (8/4/2025). I was told that they would process my deposit that day. On Wednesday when the money wasn’t in my account I sent a message to the salesman and received no response. I then called and was told it has been processed and would receive it the next day. Well that didn’t happen so I called again and was told again that they would look into it and call me back. AGAIN…no phone call back. I called on Friday and asked for the manager, he told me he would get to the bottom of it and call back, AGAIN…no phone call back!! I called on Monday and was told sorry they needed a final signature and SURPRISE…that person just got back from vacation that day! I was told it had been processed and would receive it in 3 business days. Of course here we are today 8/18/2025, 2 weeks and 10 business days from my phone call canceling the car and asking for my money back and I still don’t have my money. This is now theft - do not put any deposits on any cars for this dealership. I will NEVER buy a car from them because if they are this incompetent in handling 1 customer’s deposit it leaves one to question the integrity and competency of running a dealership. More

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