Na'eem Adams
Na'eem Adams at Rusnak Volvo Cars
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Na'eem Adams

Service Advisor Master Certified

Rusnak Volvo Cars

2025 East Colorado Blvd
Pasadena, CA 91107

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5.0
328 Reviews
5.0

328 Reviews

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328 Reviews of Na'eem Adams

October 12, 2024

Dealership Rating
Employee Rating

Rusnak always provides excellent customer service! I’ve been a long time customer and have always received customer satisfaction. More

by val449
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 19, 2024

Rusnak Volvo Cars responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day. Sally Smeed General Manager ssmeed@rusnakautogroup.com (626) 229-6701 https://www.rusnakvolvocars.com

May 30, 2024

Dealership Rating
Employee Rating

RUSNAK always very professional. I’ve worked with many different sales but Christine has always been my favorite More

by Dodonnajen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christine Lee

May 31, 2024

Rusnak Volvo Cars responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rusnak Volvo Cars. We hope you have a great day! Jose Gutierrez Service Manager josegutierrez@rusnakautogroup.com (626) 229-6730 https://www.rusnakvolvocars.com

November 14, 2023

Dealership Rating
Employee Rating

This dealership is clean and modern. The Volvo team members were polite helpful and honest with all their answers to our questions. Excellent experience More

by Luis D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alexan Kablanian

April 16, 2023

Dealership Rating
Employee Rating

Rusnak Volvo always provides great customer service and great prices. Their sales reps are knowledgeable and professional. More

by J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christine Lee

March 31, 2023

Dealership Rating
Employee Rating

Always providing great service and I love the waiting area! And they have new coffee machine too 😂 More

by tinetine625
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 04, 2023

Rusnak Volvo Cars responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Sally Smeed General Manager ssmeed@rusnakautogroup.com (626) 229-6701 https://www.rusnakvolvocars.com

August 01, 2021

Dealership Rating
Employee Rating

Na’eem was very responsive and helpful.The software in Na’eem was very responsive and helpful. The software in my new XC 40 Recharge needed to be recalibrated. He kept me informed and the car was ready th More

by HELEN.NEDELMAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Aug 02, 2021

Rusnak Volvo Cars responded

Rusnak Volvo Cars appreciates the 5-stars, Helen, and kind words! We look forward to future visits.

July 28, 2021

Dealership Rating
Employee Rating

Fast and complete service! Brought the car in for a recall issue, and learned there was a parts recall issue that needed to be addressed, and was able to take care of that at the same time. More

by KMCHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 29, 2021

Rusnak Volvo Cars responded

Hi there, Thank you for your positive review. It pleases us to know that you encountered a fast and complete service during you recent visit. Thank you for choosing Rusnak Volvo Cars and we look forward to working with you in the future.

July 23, 2021

Dealership Rating
Employee Rating

Efficient but expensive. Had a hard time calling in. I called 5 times and was routed many times before someone helped me. ...When I picked up, it was quick. More

by Loyal customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 23, 2021

Rusnak Volvo Cars responded

Thank you for bringing this to my attention. While we appreciate your four-star rating, I would like the chance to address your concerns with attempting to reach someone on the phone. Please reach out to me when you have a moment. General Manager Sally S. ssmeed@rusnakautogroup.com (626) 701-8904 2025 E Colorado Blvd, Pasadena, CA 91107 www.rusnakvolvocars.com

July 15, 2021

Dealership Rating
Employee Rating

Na'eem Adams is lovely and helpful. The service was prompt and Na'eem was very responsive. Everyone there is friendly and polite even on a super hot day. Many Thanks, Christian More

by CLANGMUIRFOSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 16, 2021

Rusnak Volvo Cars responded

Christian, Thank you for the perfect star rating! We will be sure to pass along your kind comments to Na'eem from our Service Department. Please come back and see us for any future service needs.

July 14, 2021

Dealership Rating
Employee Rating

Very friendly with the good service that I always expect to get when I come to Pasadena Volvo.Help are always around when you need it. More

by hongtongsak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Gutierrez , Caros part department.

Jul 14, 2021

Rusnak Volvo Cars responded

Glad to learn that you are consistently impressed with our Service Department. Our team here at Rusnak/Pasadena Volvo will be excited to learn about this review. Thank you so much for being one of our valued guests and we look forward to your next visit!

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