NOE AVILA

This dealership does not care about the customer. They reprogrammed my 2017 f-250 wiping out my delete program and left me with a truck in reduced power mode so they could get their money from Ford f They reprogrammed my 2017 f-250 wiping out my delete program and left me with a truck in reduced power mode so they could get their money from Ford for doing a recall on a vehicle. They say I did not tell them about the delete but me and the mobile mechanic that came to my house to do it for no charge talked about it and my mileage increase after it was deleted. Do not use them because they do not care about you just how much money they can make. More

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Riata Ford and their staff are exceptional! If you're looking for a new vehicle, go to Riata! If you're looking for a new vehicle, go to Riata! More

by CHERYL.WILSON Verified Customer Verified Customer

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Very friendly caring at check in. Joe remembers my name and always makes me feel special. Service is timely and efficient Joe remembers my name and always makes me feel special. Service is timely and efficient More

by sandyfrank001 Verified Customer Verified Customer

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The service I received and the employees that I interacted with were all professional. I will be a returning customer interacted with were all professional. I will be a returning customer More

by PHYLLIS.CUTIE Verified Customer Verified Customer

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I love the service! ! and the valet is awesome !!! Please never get rid of it! ! and the valet is awesome !!! Please never get rid of it! More

by CLAKITIA28 Verified Customer Verified Customer

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Easy in with online appointment. Service took aboiut two hours-just long enough to get lunch and drive back home to Elgin . Seriously, I have had Fords for ten yrars and have always Service took aboiut two hours-just long enough to get lunch and drive back home to Elgin . Seriously, I have had Fords for ten yrars and have always been pleased with Riata service. More

by chaser2 Verified Customer Verified Customer

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I’m surprised that I had never heard of Riata Ford until the week I had my car serviced. They noticed and addressed things other service departments completely overlooked. I’m very satisfied with the servic the week I had my car serviced. They noticed and addressed things other service departments completely overlooked. I’m very satisfied with the service More

by CDBRYANT1989 Verified Customer Verified Customer

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Very good experience, the wait lounge was spacious and the staff was nice. The service was quick too. the staff was nice. The service was quick too. More

by XIAOJIE.ZHU Verified Customer Verified Customer

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Fabulous team! Kind, thorough, and fast work. I’m so lucky to have y’all locally! Kind, thorough, and fast work. I’m so lucky to have y’all locally! More

by IANMATTIMOE Verified Customer Verified Customer

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Fast and great work will always go to you. Thank you. See you soon. T Thank you. See you soon. T More

by GENEPOLLOCK49 Verified Customer Verified Customer

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