NERMINA MEDNOLUCANIN | Page 2

I test drove a '21 Tiguan on 8/12/24 and needed 2 days to secure a deposit. I texted Nermina the sales agent at 9:19am that I was interested in purchasing, I was obtaining my cash deposit and was en route a secure a deposit. I texted Nermina the sales agent at 9:19am that I was interested in purchasing, I was obtaining my cash deposit and was en route and would be there by Noon. She then sent me an email for a 12:30pm appointment. I showed up at 12:15pm with cash in hand, but it was sold out from underneath me. That's substandard customer service and I have the time date stamps in text. More

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Solid, and I only trust this shop with my VW Tiguan. 210,000 miles strong 210,000 miles strong More

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I have purchased 7 vehicles at Emich Volkswagen and every experience has been phenomenal. The salespeople Matt and Nermina are great to work with and professional. Tyson, the sales manager, ensured I was sat experience has been phenomenal. The salespeople Matt and Nermina are great to work with and professional. Tyson, the sales manager, ensured I was satisfied throughout the buying experience and Chris in finance is informative and conscientious ensuring we had the proper coverage and understanding through the contract/finance process. I have recommended them to friends and family which speaks to my overall experience. We will continue to purchase and service vehicles in the future at Emich Volkswagen; they truly are a car dealer for life! More

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Excellent advisor and technician! The best and most trusted VW dealership around. Jered and Esmir are two of their best! The best and most trusted VW dealership around. Jered and Esmir are two of their best! More

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People at the dealership were friendly, kind, helpful, and seemed as if they enjoyed their work resulting in a great experience for me. It felt like I developed an actual friendship with Nermina who went and seemed as if they enjoyed their work resulting in a great experience for me. It felt like I developed an actual friendship with Nermina who went way beyond what was ‘required’ of her. We laughed together and I would definitely recommend this dealership, and especially Nermina. More

by kleviker Verified Customer Verified Customer

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This is the second time we've worked with Nermina and we'll keep working with her! She's quick to respond, knowledgeable and friendly! we'll keep working with her! She's quick to respond, knowledgeable and friendly! More

by bauer.kris Verified Customer Verified Customer

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The whole process was easy and pretty streamlined. Financing was handled quickly and everyone was honest and friendly. Very straightforward. Financing was handled quickly and everyone was honest and friendly. Very straightforward. More

by lauraannepilcher Verified Customer Verified Customer

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Communication with me was punctual and delivery of information was clear. Also, communication internally was good, they certainly operate as a team to support the customer (end goal). The kind of ex information was clear. Also, communication internally was good, they certainly operate as a team to support the customer (end goal). The kind of experience you would hope for when purchasing a new vehicle. More

by dickyrdavies Verified Customer Verified Customer

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Emich is always first class all around! Nermina in sales and Chris in finance were both absolutely awesome to work with! Nermina in sales and Chris in finance were both absolutely awesome to work with! More

by ryanf4 Verified Customer Verified Customer

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Good communication via text. Professional people there. It was a seamless transaction. Not too pushy :) Professional people there. It was a seamless transaction. Not too pushy :) More

by aaronpatrickhurley Verified Customer Verified Customer

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