Myron Dixon

Thank you for your patience, kindness, and for answering all my questions. What I appreciated most was how you kept me updated every step of the way—it really helped me understand the process. all my questions. What I appreciated most was how you kept me updated every step of the way—it really helped me understand the process. More

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Where do I begin? This has been, by far, the worst experience I’ve had at any Mercedes-Benz dealership. I strongly caution anyone considering a purchase here — particu This has been, by far, the worst experience I’ve had at any Mercedes-Benz dealership. I strongly caution anyone considering a purchase here — particularly with Jeffrey Midence. He embodies the worst traits of a stereotypical car salesman: transactional, evasive, and solely focused on closing the deal, not the customer experience. After purchasing my vehicle, it took eight weeks and repeated follow-ups to receive my license plate — only to discover it was delayed due to being filed under the wrong name. Rather than provide an honest update, Jeffrey gave misleading responses. Within six months of ownership, I had concerns about the vehicle and reached out to him. He rarely answered calls, and when he did, he offered vague promises to "follow up" that were never fulfilled. It eventually required escalation to his manager, Alex, who was professional and helpful — a rare bright spot in this process. The vehicle was sold with tires just above the minimum certification threshold, and I was told I needed two new tires after less than 5,000 miles — unacceptable for a "certified" Mercedes. Post-sale, there was zero support. I received no orientation on the vehicle’s features, including basics like setting up the fingerprint function. Every previous Mercedes dealer ensured I had a full walkthrough — not here. Additionally, Charles Griffin III, while not as unprofessional as Jeffrey, is extremely aggressive in his sales approach. If you’re still in the browsing phase, avoid him — his pushiness borders on harassment. Having driven only Mercedes vehicles and dealt with several dealerships over the years, I can confidently say Mercedes-Benz of Georgetown ranks as the worst. If you must buy here, avoid Jeffrey Midence at all costs — his conduct is manipulative, self-serving, and ethically questionable. More

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Nice place. Nice people. Very good selection of vehicles. Sales person was quite nice and helpful. Nice people. Very good selection of vehicles. Sales person was quite nice and helpful. More

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Darwin, Charles and Mikaela were all great in finding me a car that fits my needs! I’m only 5’ tall and they were able to adjust the car so I’m comfortable in the seat. All were fabulous, kind, and patie a car that fits my needs! I’m only 5’ tall and they were able to adjust the car so I’m comfortable in the seat. All were fabulous, kind, and patient. We are a long time Mercedes customer! Very thankful! More

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George did an excellent job. He was professional, answered all my questions and was very responsive. He was professional, answered all my questions and was very responsive. More

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Reagan Griffin is the very best example of a new car salesperson. She was polite, knowledgeable, professional. Answered our questions promptly and completely. Kept us informed throughtout the buying and salesperson. She was polite, knowledgeable, professional. Answered our questions promptly and completely. Kept us informed throughtout the buying and shipping process. Her after sale efforts put her over the top! We experienced a software issue she continues to help resolve and monitor progress. Excellent staff! Excellent facility! Fantastic salesperson!!!!!! Thank you Reagan! More

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Mercedes-Benz Of Georgetown has a great team that is pleasant to work with. They work hard to make a customer feel important. pleasant to work with. They work hard to make a customer feel important. More

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Great sales man, very knowledgeable, answer all my questions, and made my experience buying a car very smooth! questions, and made my experience buying a car very smooth! More

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Exceptional customer service every time! Charles is the best salesperson I have ever worked with. Charles is the best salesperson I have ever worked with. More

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I would like to thank my salesman, Charles for an excellent buying experience/customer service! If you’re looking to purchase a vehicle from Mercedes Benz of Georgetown, I would highly recommend excellent buying experience/customer service! If you’re looking to purchase a vehicle from Mercedes Benz of Georgetown, I would highly recommend you ask for Charles. Special thanks to Eric (Sales Manager), Pace (General Manager), Myron (Finance Manager), for making this an amazing buying experience. Keep up the great customer service! Kennedy Christopher, CESE More

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