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Myles Rios

Overview Reviews (10) Inventory (426)

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Myles Rios

Finance Manager

Serra Mazda Brighton

8282 Grand River Ave
Brighton, MI 48114

4.4

10 Reviews

4.4

10 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (10) Inventory (426)

10 Reviews of Myles Rios

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June 11, 2026

Dealership Rating

Employee Rating

After extensive research, I found Serra Mazda to have the best price, great selection and the best reviews. It was an enjoyable purchase experience. Thank you Mariah for your kindness and service. We love o best price, great selection and the best reviews. It was an enjoyable purchase experience. Thank you Mariah for your kindness and service. We love our cx50! ZOOM ZOOM number5 for us. We❤️Mazda! More

by Megan

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brett Paulson , Mariah Castillo

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Jun 12, 2026 -

Serra Mazda Brighton responded

Thank you, Megan! I truly appreciate your kind words and am thrilled to hear that you had an enjoyable purchase experience at Serra Mazda Brighton. It's fantastic that you love your new Mazda CX-50! Mariah will be delighted to know her service made a difference. We look forward to seeing you again soon! Brett Paulson Mazda Sales Manager brett.paulson@serrabrighton.com 810-227-1100

May 22, 2026

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Employee Rating

Thanks Dominic for making the process so easy buying our new CX-5. We love it! new CX-5. We love it! More

by BANKERGRL66

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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May 23, 2026 -

Serra Mazda Brighton responded

Thank you for your wonderful review! I’m thrilled to hear that you found the process easy and that you love your new Mazda CX-5. At Serra Mazda Brighton, we aim to provide a seamless experience, and it’s great to know we succeeded. We look forward to seeing you again soon! Brett Paulson Mazda Sales Manager brett.paulson@serrabrighton.com 810-227-1100

May 01, 2026

Dealership Rating

Employee Rating

Serra Mazda Brighton was a great experience. Their team is very attentive to customer needs. Dominic was great to work with for the purchase of a new vehicle. Will definitely consider returning Their team is very attentive to customer needs. Dominic was great to work with for the purchase of a new vehicle. Will definitely consider returning to do business with him again at Serra Mazda More

by CRS

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Dominic Aldridge (Five Stars or Top Rated)

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May 01, 2026 -

Serra Mazda Brighton responded

Thank you so much for your kind words! I’m thrilled to hear that you had a great experience at Serra Mazda Brighton and that Dominic was able to assist you in your vehicle purchase. I appreciate your support and look forward to welcoming you back in the future. Safe travels in your new vehicle! Brett Paulson Mazda Sales Manager brett.paulson@serrabrighton.com 810-227-1100

April 19, 2026

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Employee Rating

My Experience wasn’t great. I was in the dealership for at least 3 hours. I felt I was totally taken advantage of. I didn’t see any contract until the day I picked the car up. I I was in the dealership for at least 3 hours. I felt I was totally taken advantage of. I didn’t see any contract until the day I picked the car up. I was charged for things never discussed in detail and added to the bill of sale. I was told the plate would be mailed which I had to pick up from the dealer. The car didn’t have a full tank of gas and was promised a gas card for my Inconvenience and still haven’t received anything from them. I hope this isn’t a prerequisite of how the service department will be for maintenance. Buyer beware. More

by DWALIGORA

Verified Customer

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Apr 20, 2026 -

Serra Mazda Brighton responded

Thank you for sharing your experience with us. I understand your concerns regarding the length of your visit and the issues you encountered with the billing and communication process. Your feedback is valuable, and I appreciate you bringing this to our attention. We aim to provide clear and transparent service at Serra Mazda Brighton. Please reach out to me directly to address these concerns and assist you. Your satisfaction is important to me, and we hope to improve your experience moving forward. Brett Paulson Mazda Sales Manager brett.paulson@serrabrighton.com 810-227-1100

April 06, 2026

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Employee Rating

Great experience, everyone was friendly and very helpful. I would recommend Serra Mazda of Brighton I would recommend Serra Mazda of Brighton More

by Sdeagleton

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brett Paulson , Brittany

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Apr 06, 2026 -

Serra Mazda Brighton responded

Thank you for your wonderful feedback! I'm thrilled to hear that you had a great experience with us at Serra Mazda Brighton. We strive to provide friendly and helpful service, and I appreciate your recommendation. We look forward to seeing you again soon! Brett Paulson Mazda Sales Manager brett.paulson@serrabrighton.com 810-227-1100

April 02, 2026

Dealership Rating

Employee Rating

Employees are professional and courteous. I just wish they gave information about possibilities of extra coverage in advance, so I could make decision being well informed. I was not prepared I just wish they gave information about possibilities of extra coverage in advance, so I could make decision being well informed. I was not prepared to do it on a stage of meeting with financial department to sign final documents and had to reject. More

by OLGAVDI

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Britney Cunningham

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Apr 03, 2026 -

Serra Mazda Brighton responded

Thank you for your feedback, Olgavdi! I appreciate your kind words about our team at Serra Mazda Brighton. I understand the importance of being well-informed, and your input regarding advance information on extra coverage options is invaluable. We will certainly take this into consideration for future interactions. We hope to see you again soon and assist you with any future needs! Brett Paulson Mazda Sales Manager brett.paulson@serrabrighton.com 810-227-1100

April 01, 2026

Dealership Rating

Employee Rating

Everyone at the dealership was friendly and courteous. I was greeted at the door and the experience was great I was greeted at the door and the experience was great More

by KETESA2

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Justice Tolbert

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Apr 01, 2026 -

Serra Mazda Brighton responded

Thank you for your wonderful review! I’m thrilled to hear that you found everyone at Serra Mazda Brighton to be friendly and courteous, and that your experience was great. I appreciate your feedback, and we look forward to welcoming you back for your next visit! Jade Stone Mazda Service Manager jade.stone@serrabrighton.com 810-227-1100

March 31, 2026

Dealership Rating

Employee Rating

Britney was a big help, she never got pushy. I would recommend her to anyone! I would recommend her to anyone! More

by TBROWN67

Verified Customer

Sales Price Transparency

Recommend Dealer

Yes

Other Employees Tagged: Britney

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Apr 01, 2026 -

Serra Mazda Brighton responded

Thank you for your wonderful review! I’m thrilled to hear that Britney provided you with excellent service without being pushy. Your recommendation means a lot at Serra Mazda Brighton. We hope to see you again soon! Brett Paulson Mazda Sales Manager brett.paulson@serrabrighton.com 810-227-1100

March 31, 2026

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Employee Rating

Serra Mazda is the best Mazda dealership I’ve been to in these past months while looking for a car. these past months while looking for a car. More

by SANAH1990

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brett Paulson , Dominic

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Apr 01, 2026 -

Serra Mazda Brighton responded

Thank you for your wonderful review, Sanah! I’m thrilled to hear that you consider Serra Mazda Brighton the best dealership during your car search. I truly appreciate your kind words, and we look forward to assisting you again in the future. Don't hesitate to share your experience with others! Brett Paulson Mazda Sales Manager brett.paulson@serrabrighton.com 810-227-1100

March 28, 2026

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Employee Rating

Very helpful staff and got me a good deal. Staff followed up with me to help with anything I needed. Staff followed up with me to help with anything I needed. More

by AC

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Tom Restifo

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Mar 28, 2026 -

Serra Mazda Brighton responded

Thank you for your review! I’m glad to hear that our team was helpful and that you found a great deal. We always strive to provide excellent service and support. We look forward to assisting you again soon. Brett Paulson Mazda Sales Manager brett.paulson@serrabrighton.com 810-227-1100

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