Myles Bates
Myles Bates at Crest INFINITI

Myles Bates

General Sales Manager

Crest INFINITI

6100 State Hwy 121
Frisco, TX 75034

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4.8
20 Reviews

Dealership Experience

17 yrs

4.8

20 Reviews

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20 Reviews of Myles Bates

July 10, 2025

Dealership Rating
Employee Rating

We were treated like family, from beginning to end. This is our second Inifinti, the service just keeps getting better. All of our requests were met over and above. More

by RELGAI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richie Naciri , Kayla in Finance

Jul 17, 2025

Crest INFINITI responded

Thank you for sharing your wonderful experience with us! We are delighted to hear that you felt like family throughout your entire visit. It means so much to know that our team made you feel welcome and valued during your second INFINITI purchase with us. We truly appreciate your loyalty and are thrilled that we could exceed your expectations by going above and beyond to fulfill all of your requests. Your feedback reinforces our commitment to providing exceptional service that continues to improve with each visit. We look forward to serving you again in the future!

July 03, 2025

Dealership Rating
Employee Rating

I want to thank Myles Bates for making a wrong right. Thank you for reaching out to talk and fix the problem that should have not happened. Larry Renta More

by lantec33
Recommend Dealer
Yes
Jul 14, 2025

Crest INFINITI responded

Thank you for taking the time to share your experience with us. We truly appreciate you recognizing Myles Bates for his dedication to making things right. It means a great deal to know that he reached out to address the situation and worked to resolve the issue that occurred. Your feedback helps us understand how important it is to follow through and ensure our customers feel heard and valued. We are grateful for your patience and for giving us the opportunity to correct the situation.

June 02, 2025

Dealership Rating
Employee Rating

Well this is my . .. I think fifth Infiniti. I always use Crest. I could use any Infiniti dealership but Crest is my favorite. Kind, courteous and always very helpful. More

by SHELLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 03, 2025

Crest INFINITI responded

Thank you for your continued loyalty and for making Crest your go-to Infiniti dealership! We truly appreciate your kind words and are honored to be your favorite. We look forward to serving you for many more visits to come!

May 04, 2025

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The whole team was very friendly and knowledgeable. They listened and as a result of that, they delivered! We highly recommend this dealership! More

by KEVINJSCHRADER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richie Naciri

May 06, 2025

Crest INFINITI responded

Thank you for the enthusiastic feedback! We're so glad to hear that the team’s friendliness, knowledge, and willingness to listen made such a positive impact on your experience. Delivering on expectations is what we strive for, and your recommendation means a lot to us. We look forward to welcoming you back in the future!

May 03, 2025

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Employee Rating

Crest is the best dealership ever, great products, service and people, love that place!! We will always support Crest. More

by DGOLOB21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tux Browning, Richie Naciri, Robert Simmonds, Andy Beiriger , Tim Key, Tim Walker, Randy Nabors

May 06, 2025

Crest INFINITI responded

Thank you so much for your kind words! We're thrilled to hear that you've had such positive experiences with us. We're dedicated to providing great products, service, and a friendly environment, and we're grateful for your continued support. We look forward to serving you for many years to come!

April 27, 2025

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The entire staff was extremely helpful and knowledgeable and went out of their way to ensure a great buying experience. It is surprising to have such a great experience at a dealership. More

by PFEIFERA57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tux Browning, Jeannie Dang , Joshua Betanzos

Apr 28, 2025

Crest INFINITI responded

Thank you for your wonderful feedback! We're thrilled to hear that our staff was both helpful and knowledgeable, and that they went the extra mile to make your buying experience a great one. It’s our goal to make sure every customer feels valued, and we're so glad we could exceed your expectations. We truly appreciate your support and look forward to assisting you again in the future!

April 20, 2025

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Excellent service and easy process. We keep coming back and will be Infiniti customers for life. More

by AMANDALBEEMER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tux Browning

Apr 21, 2025

Crest INFINITI responded

Thank you for the great feedback! We’re thrilled to hear you’ve had an excellent experience and that the process was easy. We truly appreciate your loyalty and look forward to serving you as Infiniti customers for life!

April 11, 2025

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Employee Rating

Told what was wrong they listened to my needs took the car right in gave me a loaner fixed it the first time More

by gofast92truck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 14, 2025

Crest INFINITI responded

Thank you for sharing your experience! We're glad to hear that our team listened to your concerns, acted promptly, and provided you with a loaner vehicle to keep things convenient. It's great to know the issue was addressed and resolved correctly the first time—that’s exactly the level of service we aim to deliver. We appreciate your feedback and look forward to assisting you again in the future!

April 11, 2025

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Employee Rating

I purchased a use SUV it had a little they took it back look at it listen to what I needed they gave me a loaner sent me on my way and fixed it right the first time thank you Troy More

by gofast92truck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2025

Crest INFINITI responded

Thank you for sharing your experience! We're glad to hear that our team was able to address your concerns with the SUV quickly and efficiently. It's great to know they listened to your needs, provided a loaner, and got everything fixed right the first time. We appreciate your trust and are grateful for the opportunity to help—thank you for choosing us!

April 10, 2025

Dealership Rating
Employee Rating

Excellent service, everyone were very helpful and knowledgeable, , very good price on vehicle, we love the car More

by SANJIV0531
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tux Browning, John Dagnan, DavidClinton Nasuwa, Al Conkleton, Miles Means, Braeden Breysacher , Joshua Betanzos, Clayton Briggs, Afram Khanania

Apr 11, 2025

Crest INFINITI responded

Thank you for the wonderful review! We’re so glad to hear that you had an excellent experience and found our team to be helpful and knowledgeable throughout the process. It’s great to know you were happy with the price and, most importantly, that you love your new car! We appreciate your support and hope you enjoy every mile ahead.

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