Service was great.
Waiting to be seen by the financing department was very slow, I waited over an hour and a half to be taken back after the car deal was negotiated but
Waiting to be seen by the financing department was very slow, I waited over an hour and a half to be taken back after the car deal was negotiated but no issue once in the office.
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by BER26BER
Verified Customer
Verified Customer
Nov 14, 2024 -
Porsche North Houston responded
Thank you for sharing your feedback with us. We're glad to hear you had a great experience with our service, though we apologize for the wait to see our finance department. We understand that your time is valuable, and we’re working on streamlining the process to make it more efficient. Thank you for your patience, and we’re pleased to know everything went smoothly once you were in the office. We look forward to providing an even better experience in the future!
I had a great experience!
!! The sales and service department worked quick and made the process seamless.
!! The sales and service department worked quick and made the process seamless.
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by Sam Nelson
Verified Customer
Verified Customer
Service Price Transparency
Nov 14, 2024 -
Porsche North Houston responded
Thank you for sharing your experience! We’re thrilled to hear that both our sales and service departments made the process quick and seamless for you. Providing an efficient and enjoyable experience is our goal, and we’re glad we could deliver that. We look forward to assisting you again in the future!
My experience was everything a car buying experience
should always be.... fast, easy, no bamboozling around, clear, transparent, honest. Excellence from start to finish. The entire team worked to make m
should always be.... fast, easy, no bamboozling around, clear, transparent, honest. Excellence from start to finish. The entire team worked to make my experience every step of the way feel like I was being take care of with sincerity and genuine care. Everyone went above and beyond. Thanks to Mustafa and Austin for welcoming to the Porsche Family.
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by DR.GUTIERREZ.V
Verified Customer
Verified Customer
Nov 14, 2024 -
Porsche North Houston responded
Thank you for sharing such a wonderful review! We're thrilled to hear that your car-buying experience was fast, easy, and straightforward, with clear and honest communication throughout. It’s fantastic to know that Mustafa, Austin, and the entire team made you feel genuinely cared for every step of the way. Welcome to the Porsche family! We look forward to being here for you whenever you need us.
Mustapha Ramadan was excellent in the step by step
process of presenting the Porsche I was interested in, finalizing a deal & moving forward & going over all the details of the car & he continues to b
process of presenting the Porsche I was interested in, finalizing a deal & moving forward & going over all the details of the car & he continues to be an available source as questions arise as I’m getting to know the vehicle better. Everyone I have been in contact with has been extremely friendly & professional. Highly recommend Mustapha & the dealership!
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by KSBRIGHT11
Verified Customer
Verified Customer
Oct 16, 2024 -
Porsche North Houston responded
Thank you for your fantastic review! We're thrilled to hear that Mustapha Ramadan provided you with excellent service throughout the entire process, from presenting the Porsche to finalizing the deal and ensuring you're comfortable with all the details. It's wonderful to know that he continues to be a helpful resource as you get to know your vehicle better. We truly appreciate your recommendation and look forward to serving you again at Porsche North Houston!
I have now bought 2 Porches from them.
Their staff are professional, friendly, and helpful. Highly recommend Porsche North Houston!
Their staff are professional, friendly, and helpful. Highly recommend Porsche North Houston!
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by rcstacey22
Verified Customer
Verified Customer
Oct 16, 2024 -
Porsche North Houston responded
Thank you for your continued trust in Porsche North Houston! We’re thrilled to hear that you've had such positive experiences with our team during both of your Porsche purchases. Your kind words about our professional, friendly, and helpful staff mean a lot to us. We truly appreciate your recommendation and look forward to serving you again in the future!
Incredible service every single time.
Mustapha handled the sale and after-service of my new car and he is excellent.
Mustapha handled the sale and after-service of my new car and he is excellent.
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by Dave R
Verified Customer
Verified Customer
Service Price Transparency
Sep 13, 2024 -
Porsche North Houston responded
Thank you so much, Dave, for your kind words and for being a part of our Porsche family at Porsche North Houston! We're thrilled to hear that Mustapha has provided you with excellent service, both during and after your purchase. Your loyalty means the world to us, and we're here for you whenever you need us. Enjoy your Porsche to the fullest, and we look forward to serving you again in the future!
The service is very excellent.
Thank you, Mr. Mustafa, for your good work
We have another meeting
Thank you, Mr. Mustafa, for your good work
We have another meeting
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by TOPEST_68
Verified Customer
Verified Customer
Service Price Transparency
Sep 04, 2024 -
Porsche North Houston responded
Thank you for your feedback! We're delighted to hear that you had an excellent service experience, and we'll be sure to pass along your kind words to Mr. Mustafa. We look forward to your next visit and are here to assist with anything you need!
Mustapha and the team are top notch- friendly, patient,
and very helpful. All around positive experience for the entire family!
and very helpful. All around positive experience for the entire family!
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by hillbm21
Verified Customer
Verified Customer
Service Price Transparency
Aug 27, 2024 -
Porsche North Houston responded
Thank you for your kind words! We’re delighted to hear that Mustapha and our team provided you with a top-notch experience. It’s always our goal to create a welcoming and positive environment for the entire family. We look forward to serving you again in the future. Safe travels from all of us at Porsche North Houston!
Prices was seamless and there was zero pressure on
decisions. Would purchase again and recommend Mustapha
decisions. Would purchase again and recommend Mustapha
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by TEXANS01FAN
Verified Customer
Verified Customer
Aug 28, 2024 -
Porsche North Houston responded
Thank you for your feedback! We're delighted to hear that your purchasing process was seamless and pressure-free. It's great to know that Mustapha provided such a positive experience for you. We appreciate your recommendation and look forward to serving you again in the future. Enjoy your new Porsche, and thanks for choosing Porsche North Houston!
Worked with Mustapha on purchasing a Turbo S out of
state. There were a few small issues to address and the service department did a great job fixing what they found. A couple other issues were identif
state. There were a few small issues to address and the service department did a great job fixing what they found. A couple other issues were identified after delivery but Mustapha worked with me to resolve them.
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by PC
Verified Customer
Verified Customer
Aug 28, 2024 -
Porsche North Houston responded
Thank you for sharing your experience! We’re glad to hear that Mustapha provided excellent support throughout your out-of-state purchase of the Turbo S. It’s great to know that our service department effectively addressed the initial issues, and we appreciate your understanding as we worked together to resolve the others after delivery. Your satisfaction is our priority, and we’re happy that Mustapha was able to assist you every step of the way. Enjoy your Turbo S, and if you need anything further, don’t hesitate to reach out!
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