Mustafa Dagoglu

Mustafa did a great job getting us the suv we wanted and the colors we wanted thanks for the great service the colors we wanted thanks for the great service More

Report | Print

We will never buy a car from anywhere else. Their service and entire process from start to finish is easy, actually pleasant and nothing like the typical car buying experiences you think of! Their service and entire process from start to finish is easy, actually pleasant and nothing like the typical car buying experiences you think of! Coming from a person who doesn't like car shopping and buying. You don’t deal with 10 different people, they all communicate amongst themselves and keep it smooth flowing with you. I cannot recommend them enough! You always feel like family when you come in and they remember you by your name. I highly recommend Mustafa, Yasmine in Finance and Isaac. More

Report | Print

Mustafa was very helpful in getting my wife and I our new car - we were able to come to an agreement where we were all happy. Will use Mustafa again if we continue with Lexus in the future! car - we were able to come to an agreement where we were all happy. Will use Mustafa again if we continue with Lexus in the future! More

Report | Print

UPDATE to my review from April 26: Initially I had a good experience buying my car...BUT THEN...on May 13, I received a call from Mustafa that the title on the used car they sold me could not be found. good experience buying my car...BUT THEN...on May 13, I received a call from Mustafa that the title on the used car they sold me could not be found. As it was explained to me: The car was purchased from an auction in California; the car was then sent to Woodfield Lexus where I purchased it in April. The auction people did not send the title to the bank where I financed this car purchase (the auction people said they DID send the title over, but the bank said they never received it). So when I made my purchase there was no title to the car. In the state of IL, you have 20 days to turn the title over to the owner. This call took place later than 20 days. Mustafa asked me "what features did I like about the NX450h+ and is there was another car you want instead?" I said no. I also said, "How were you able to give me the plates and tags if the car has no title?" He said he would have his GM call me. That call never happened. Fast forward to today when I spoke to Greg Clark, General Sales Manager. He was a bulldozer during this conversation...he interrupted me often, barely allowing me to talk. He told me that an account has been set up for me to begin making car payments, which was surprising considering that there were some "issues" that needed to be resolved, according to Mustafa's telling of it. So I asked for clarification as to why I was told that the car had no title. He said the odometer reading had to be obtained, and then that, and the title, would be sent to the bank. "We sell cars with no title all the time." Okay....this may be true but now I am not totally convinced that I should have done business with Woodfield Lexus in the first place, just in terms of accuracy of information, transparency, and helping me fully understand the process. Greg then told me that they confused my car with another (similar) car. This whole incident has placed doubt in my mind about the dealership and makes them look inept. For this updated review I will take one star off for Mustafa, and give a star to Greg as credit for calling me back. More

Report | Print

My experience at Lexus dealer, was an awesome and smooth process. Mustafa made my experience delightful, he was very professional and knowledgeable about any query I had. Thank you Mustafa 😊 process. Mustafa made my experience delightful, he was very professional and knowledgeable about any query I had. Thank you Mustafa 😊 More

Report | Print

Great experience purchasing our first Lexus! Working with Mustafa was easy and straightforward. We hope this to be the beginning of a great experience as Lexus owner. Pressure from the financ Working with Mustafa was easy and straightforward. We hope this to be the beginning of a great experience as Lexus owner. Pressure from the finance guy over purchasing extended warranty was not appreciated. More

Report | Print

This is my 2nd Lexus. I did 100% of the service at Woodfield Lexus on my 1st, and that is what brought me back. I got the chance to work with Mustafa this time around and I did 100% of the service at Woodfield Lexus on my 1st, and that is what brought me back. I got the chance to work with Mustafa this time around and the experience was friendly, transparent, and succinct. We completed the entire process in under 3 hours, and I had a trade in that needed to be considered. I received top dollar for my trade in and a very responsible offer on the car I was purchasing. These are the things that matter, and Mustafa is a true professional. Thanks! More

Report | Print

Mustafa made the entire buying experience very easy. He explained everything very well through the phone and was very transparent about every cost associated w the vehicle. By the time I made it to the He explained everything very well through the phone and was very transparent about every cost associated w the vehicle. By the time I made it to the dealer I was ready to sign and drive off with my new car! He made sure to take care of me and put me in a car I loved while also staying within my budget! Thank you. More

Report | Print

Mustafa made buying a Lexus from Woodfield Lexus a very pleasant experience. Found the car I wanted and after negotiating a price, the rest of the experience was very good. Mustafa is very alert in knowi pleasant experience. Found the car I wanted and after negotiating a price, the rest of the experience was very good. Mustafa is very alert in knowing what you want and will work to get it for you. He also follows up after he makes the sale. Would recommend Mustafa to anyone who wants to buy a Lexus and wants a pleasant experience. More

Report | Print

It’s a wonderful experience always to buy Lexus from this Dealership. This is my 4 th Lexus from them . Our sales Consultant Mustafa was outstanding in informing us different options of Purchase vs lease . H Dealership. This is my 4 th Lexus from them . Our sales Consultant Mustafa was outstanding in informing us different options of Purchase vs lease . He also recommended us the best option to get $7500 Federal credit for evehicle along with $5000 credit from Lexus. It also was very easy to trade in my old Lexus and got good trade in value without hassle. Would strongly recommend Mustafa & Woodfield Lexus for any potential Customers looking for new Lexus. Service is also very good whenever you need it . More

Report | Print