Mustafa Al-Mutairy
Mustafa Al-Mutairy at EchoPark Automotive Dallas

Mustafa Al-Mutairy

Experience Guide

EchoPark Automotive Dallas

2615 W I-20 Frontage Rd
Grand Prairie, TX 75052

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3 Reviews
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3 Reviews

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3 Reviews of Mustafa Al-Mutairy

September 07, 2026

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Employee Rating

Awful. Awful. How does this place have such high ratings? don’t waste your time here. Came in as a motivated buyer with an 7pm appointment and waited over a More

by clondino
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 10, 2026

EchoPark Automotive Dallas responded

We apologize for any inconvenience you experienced during your visit. We take our customers' time seriously and are taking steps to ensure this doesn't happen again. Please contact us directly so we can make things right for you. Thank you for bringing this to our attention.

January 27, 2025

Dealership Rating
Employee Rating

Very bad, inconvenient, and deceptive. I got a car and while I’m driving home an alert came out saying add oil immediately. I took the car to fire stone to find out that the car has two ma More

by rajamatariyeh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Un, known

Jan 30, 2025

EchoPark Automotive Dallas responded

Hi Raja, We’re truly sorry to hear that you’re experiencing issues with your vehicle. This is certainly not the outcome we wanted when we sold it to you, and we completely understand how frustrating this must be. Please know that it was never our intent for you to feel misled in any way. Since the sale, we’ve done our best to address your concerns and offer support, as we are committed to standing by our customers even after the purchase. We value your trust and are here to continue working with you to resolve any issues you’re facing. Thank you for reaching out and sharing your feedback. We genuinely want to ensure you’re satisfied moving forward.

Feb 01, 2025

EchoPark Automotive Dallas responded

Hi Raja, We’re truly sorry to hear that you’re experiencing issues with your vehicle. This is certainly not the outcome we wanted when we sold it to you, and we completely understand how frustrating this must be. Please know that it was never our intent for you to feel misled in any way. Since the sale, we’ve done our best to address your concerns and offer support, as we are committed to standing by our customers even after the purchase. We value your trust and are here to continue working with you to resolve any issues you’re facing. Thank you for reaching out and sharing your feedback. We genuinely want to ensure you’re satisfied moving forward.

November 03, 2024

Dealership Rating
Employee Rating

Mustafa was a great sales person, and took really good care of us I highly recommend him More

by Gnkumar_usa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 06, 2024

EchoPark Automotive Dallas responded

Thank you for your review! We are thrilled to hear that Mustafa provided exceptional service and took great care of you. We will be sure to pass along your kind words and thank you for recommending him. We look forward to seeing you again soon!

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