Morgan Wilcox

Terrible communication. Failed to provide deal as promised. Took over a week for finance to arrive at a decision. Did not return calls. Assistant general manager Katie Dunca Failed to provide deal as promised. Took over a week for finance to arrive at a decision. Did not return calls. Assistant general manager Katie Duncan and Finance manager Bryan Poole especially. If you want a Chevy, go to more reputable dealers. More

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A very good experience no complaints whatsoever. Nate was great probably one of the best car salesman I ever dealt with. Nate was great probably one of the best car salesman I ever dealt with. More

by PPISCIT2 Verified Customer Verified Customer

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I can't even explain how pleased I was with the service by everyone I came into contact with at Mohawk Chevrolet. Justin Dawes went above and beyond to ensure i was satisfied. I made a long distance pur by everyone I came into contact with at Mohawk Chevrolet. Justin Dawes went above and beyond to ensure i was satisfied. I made a long distance purchase on a used car found on internet and the team here was exceptional from the onset of discussions and inquiries about the car, to the detailing prior to taking delivery and the ride from my hotel in Albany to pick the car up. As a recent GM retiree, this was Outstanding service and wish it could be duplicated across the country. I am so very pleased with the additions the team made to the car to ensure it was safe and exactly what I was looking for. Had a great ride back to Michigan in my new XTS Platinum V Sport. Thanks so much team! More

by DAVEHOLDING19 Verified Customer Verified Customer

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Everyone we worked with went above an beyond to facilitate our vehicle purchase -- thank you! facilitate our vehicle purchase -- thank you! More

by ADRIENNEFREEMANGALLANT Verified Customer Verified Customer

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Overall I had a great experience. However, the wait time for everything was rather lengthy at times. However, the wait time for everything was rather lengthy at times. More

by DENNIEM6 Verified Customer Verified Customer

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Mohawk Chevrolet was great. They were friendly and were able to answer all of questions about the vehicle I wanted. They made me feel like I was family! They were friendly and were able to answer all of questions about the vehicle I wanted. They made me feel like I was family! More

by JJDUBYA187 Verified Customer Verified Customer

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I thought that communication was very poor. I felt that my questions were pushed aside until I asked a gain I felt that my questions were pushed aside until I asked a gain More

by GARY050557 Verified Customer Verified Customer

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The sales person taking care of me did not communicate well or did not provide enough a tention. well or did not provide enough a tention. More

by GARY050557 Verified Customer Verified Customer

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Of course it’s a beautiful business and has a good reputation which is y we came. All staff that we dealt with were very informative and pleasant,, presented themselves professionally in appearance reputation which is y we came. All staff that we dealt with were very informative and pleasant,, presented themselves professionally in appearance as well as manner. Buying a car is a stressful situation no matter to who or where you go. But it was relatively easy We do hv questions about a $5,000 Service Plan on our bill that we r waiting to hear back about. More

by LYDIASALTSMAN Verified Customer Verified Customer

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Very neat and professional dealership. Very young and inexperienced saleman. Some not all. Some buyers really know more about buying and leasing than the other side of the table and should Very young and inexperienced saleman. Some not all. Some buyers really know more about buying and leasing than the other side of the table and should be treated with respect instead of having to go back and forth 3-5 times and walking out. More

by RICHARDHUCK85 Verified Customer Verified Customer

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