Morgan Putman
Morgan Putman at Kia Autosport of Pensacola
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Morgan Putman

Parts Manager

Kia Autosport of Pensacola

6637 Pensacola Blvd
Pensacola, FL 32505

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rated
9 Reviews

Dealership Experience

15 yrs, 4 mos

Industry Experience

35 yrs, 9 mos

Specialties & Trainings

Kia Certified Parts manager

Toyota Certified Parts Manager

View more specialties & trainings
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rated

9 Reviews

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9 Reviews of Morgan Putman

August 21, 2024

Dealership Rating
Employee Rating

previously my rating would have been very good, but not today, awful today.Bailey was in charge of servicing my recall back in July. Kia engineering had to be consulted, he was to get back to me, he never More

by cynthia.
Service Communication
Recommend Dealer
No

Other Employees Tagged: bailey

Aug 22, 2024

Kia Autosport of Pensacola responded

Thank you for reaching out, Cynthia. On behalf of our team, I sincerely apologize for the lack of communication and follow-up you've experienced. This is not the level of service we strive to provide, and I certainly understand your frustration. Please reach out directly so we can discuss this situation further and work toward an appropriate resolution. Respectfully, Hayes Richerson - Service Manager - 850-457-7772

February 28, 2024

Dealership Rating
Employee Rating

Love doing business with these folks. Easy and enjoyable experience. Been doing business here for several years. More

by fltailhooker
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Drake Bristow , Neil Patel

Feb 28, 2024

Kia Autosport of Pensacola responded

We're delighted to know you've had a consistently enjoyable experience with us at Kia AutoSport Pensacola over the years. We appreciate your loyalty and look forward to continuing our business relationship!

January 04, 2024

Dealership Rating
Employee Rating

Great service from the service department. Always prompt and courteous. Kept me informed the whole time More

by Basscat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Caston Harveybaker , Bob Humphries

Jan 04, 2024

Kia Autosport of Pensacola responded

We're delighted to know that you had a great experience with our team at Kia AutoSport Pensacola. We always aim for prompt and courteous service while keeping customers informed throughout the process. Thanks for your feedback!

October 02, 2022

Dealership Rating
Employee Rating

Kia diagnosed the problem with my Sportage and got my car back up and running, with No charge to me! I got a new engine! More

by mwdowdsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 05, 2022

Kia Autosport of Pensacola responded

We're happy to hear that our team could help take care of this for you! We hope that you continue to enjoy your Sportage and look forward to assisting you again at Kia AutoSport Pensacola! Thank you!

Oct 02, 2022

mwdowdsr responded

Kia of Pensacola got my car diagnosed quickly and I’m back up and running and I’m extremely satisfied thank you again!

Oct 02, 2022

mwdowdsr responded

KIA of Pensacola replaced my engine at No Cost to me! I am a Very Satisfied Customer!👍😎 Thank you very much for your timely and expert service!

September 02, 2022

Dealership Rating
Employee Rating

This dealership service department is terrible. I have been trying to get them to fix my tire since I purchased my car and they keep saying there is nothing wrong even though it lose air. Now today More

by ryayas
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Jessica Lee, Caston Harveybaker, MIKE VRANICH , Mike Freeland, Roxann Gilmore, Bob Humphries

Sep 06, 2022

Kia Autosport of Pensacola responded

Hi, We're sorry to hear you feel that way and want to understand more about the situation so we can resolve your concerns. It is never our intention to frustrate you and we hope that you will reach out to discuss this with us so we can better address the situation. Thank you, Jessica Lee - General Manager - 850-457-7772

September 24, 2021

Dealership Rating
Employee Rating

2022 Telluride 57,000$ purchase and They can’t service Clicking Issue for 2 months out? More

by Drduckley24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Drake Bristow , Bob Humphries

Oct 15, 2021

Kia Autosport of Pensacola responded

Thank you for reaching out. I apologize for the lengthy wait and would like the opportunity to see if there's anything I can do to help. If you could please contact me directly at your earliest convenience, it would be greatly appreciated. Randy Brooks - Service Manager - 850-457-7772

April 07, 2019

Dealership Rating
Employee Rating

Thank you Neil This is the second car from KIA. Love the Serento and love love our car salesman Neil Patel and he needs a raise! 😂 Thank You More

by Msfaye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ron Angelotti, Roxann Gilmore, Neil Patel

December 29, 2018

Dealership Rating
Employee Rating

Best of the beat service and deals in USA Awesome service best customer service. Sweat deals. All roads leads to Kia Pensacola. They match words with action. Awesome warranties . Please hurry More

by Lemuel2ade
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jessica Lee , Roxann Gilmore, Tony Kimbro, Neil Patel, Mary Whitham

June 01, 2017

Dealership Rating
Employee Rating

None Stressful I felt comfortable explaining what I was looking for and in the price range I wanted to stay away from. I had come in to purchase a used car however More

by TabithaC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christie Hughes, Terris Rease, David Rosa, Donald Watts

Jun 02, 2017

Kia Autosport of Pensacola responded

Glad to hear the entire team made your experience pleasurable. We look forward to seeing you in for your first maintenance visit but if you need anything in the meantime please let us know! I appreciate your business and welcome to the KIA AutoSport family! Jessica Lee General Manager jlee@kiaautosport.com

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