Morgan Keeten

Excellent customer service, appreciated the shuttle service while my vehicle was being serviced. Professional service. service while my vehicle was being serviced. Professional service. More

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Always attentive, responsive and communicates well on specific needs. All employees are helpful and kind. specific needs. All employees are helpful and kind. More

by Cyndystwins Verified Customer Verified Customer

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I don’t have 15 words. Hard to wait patiently for car when the whole staff is in a meeting celebrating what a great job they’re doing. Hard to wait patiently for car when the whole staff is in a meeting celebrating what a great job they’re doing. More

by Wadki249 Verified Customer Verified Customer

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I was told by Morgan that I would receive a call, but he only emailed me, which I didn't have readily access to my email. Upon pickup of my car, he told me they were too busy to vacuum out my car (a typical only emailed me, which I didn't have readily access to my email. Upon pickup of my car, he told me they were too busy to vacuum out my car (a typical courtesy service), plus I would rather have had my car washed instead of simply being given a car wash certificate. I had previous obligations after picking up my car and didn't have time to go through your car wash. So in order to use the free certificate requires me to drive 20-25 minutes to your dealership. Whenever I have had car work done at a dealership, I have always received the complimentary car wash and vacuum. With this latest appt. at Kia Everett, not receiving this--and being told they were too busy--was extremely disappointing. I'm considering finding a dealership closer to my house for future repairs. More

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It was a very easy process. The staff was knowledgeable and friendly. They did not pressure me into buying anything. The staff was knowledgeable and friendly. They did not pressure me into buying anything. More

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Morgan was great! Always keeping me informed about the progress of my service. Kia of Everett is awesome! Always keeping me informed about the progress of my service. Kia of Everett is awesome! More

by Allen S. Verified Customer Verified Customer

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Had a great experience, Morgan and the team were quick, thorough and arranged transportation for me to my work. Communication was clear and detailed. The car is running great. thorough and arranged transportation for me to my work. Communication was clear and detailed. The car is running great. More

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Both Nick and Nadia were great exceptional customer service from the both of them especially Nadia. service from the both of them especially Nadia. More

by calvin.adams11098 Verified Customer Verified Customer

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Super disappointed that you tried to take advantage of a young female to make an extra sale after my free services were completed (included in the purchase of my vehicle from you.) Had multiple people confi young female to make an extra sale after my free services were completed (included in the purchase of my vehicle from you.) Had multiple people confirm there was nothing wrong with my brake fluid. The cabin air filter is super easy to replace at home as well. Would have been close to $400 of unnecessary services. Really a bummer, because personally I like your service techs, but I won't be back now that I know the type of sales folks you really are. More

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Great with communication, friendly and fast. Very courteous. Did a great job on my new car Very courteous. Did a great job on my new car More

by subrnqt Verified Customer Verified Customer

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