Morgan Grandy
Morgan Grandy at Chapman Ford
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Morgan Grandy

Accessories Manager

Chapman Ford

3950 N 89th St.
Scottsdale, AZ 85251

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11 Reviews

Industry Experience

12 yrs, 9 mos

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11 Reviews

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11 Reviews of Morgan Grandy

June 08, 2023

Dealership Rating
Employee Rating

I've always gone with Ford. Now I've got my Dream car. Thank you More

by Sportk4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Patrick

Jun 09, 2023

Chapman Ford responded

Thank you for trusting Chapman to assist you with your purchase. We work hard daily to give our clients the best purchasing experience, and we are pleased to see you had an amazing one! Chapman Ford

June 10, 2022

Dealership Rating
Employee Rating

The worst experience I've ever had! I wouldn't go back there if that was the last dealership around!! Very untrustworthy!! Take it anywhere else More

by Zookeepeer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 13, 2022

Chapman Ford responded

Thank you for taking the time to share your experience with us. Customer satisfaction is a top priority here at Chapman Ford and we would like to learn more about your experience. We would appreciate the opportunity to make it right and please let us know how we can improve. Please contact me directly at (480) 212-4781 or via email at RobertRose@chapmanchoice.com to discuss your experience, so we can make it right. Robert Rose Service Director

July 14, 2021

Dealership Rating
Employee Rating

Candice Wiley et al were terrific.Super job very Candice Wiley et al were terrific. Super job very personable & Lyft was convenient Very pleased with the service Don't know what else to say More

by jojoba10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Candice Wiley

Jul 16, 2021

Chapman Ford responded

Candice is incredible! We are delighted to have her on board! - Your Friends at Chapman Ford

Jul 16, 2021

jojoba10 responded

Candice Wiley et al were terrific. Super job very personable & Lyft was convenient Very pleased with the service

June 29, 2021

Dealership Rating
Employee Rating

They are very time oriented and keep you apprised on the status of your vehicle! More

by Jeannbitl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2021

Chapman Ford responded

Thank you for taking the time to write a review! We're glad to hear you had a positive experience. It is always our mission to provide the best possible service to all of our customers and to meet all of their vehicle requirements. - Your Friends at Chapman Ford

February 17, 2021

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Employee Rating

With other dealers in the area never responding, Morgan answered my first call, gave me a quote for parts and labor, and set the appointment in less than 3 minutes. My service appointment was on time, don More

by BWare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 18, 2021

Chapman Ford responded

Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Next time you or your friends want to visit us, please give us a call in advance and we will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind words. - Your Friends at Chapman Ford

January 16, 2021

Dealership Rating
Employee Rating

Took my vehicle in for an oil change, service and alignment on 12-1-20. I asked for the truck NOT to be washed and the truck was washed to their standards, not the standard I brought it in as. The al More

by IRPissed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Robert Rose

July 29, 2020

Dealership Rating
Employee Rating

Been working for Dedrick for over a year to make this happen. Consistent follow up. Couldn’t have asked for a better purchase experience. Can’t wait to buy again. More

by Ndaniels1400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dedrick Fisher

Aug 10, 2020

Chapman Ford responded

Thanks for leaving us such a wonderful review. We are glad that you family loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Next time you or your friends want to visit us, please give us a call in advance and we will provide you with the best possible deals and options that you will not find online. Thank you, once again, for your kind words. - Your Friends at Chapman Ford

December 20, 2019

Dealership Rating
Employee Rating

Morgan & service staff did a used vehicle inspection on my F150 and also fixed two other small issues in the cab. Morgan & service staff were friendly, timely and great to work with. I will definitely call More

by Flynpig
Recommend Dealer
Yes
Dec 23, 2019

Chapman Ford responded

Thank you for your review! We are happy to hear that you had a great service experience and that Morgan gave you the best service possible. We appreciate your patronage and feedback and look forward to serving you again. Your Friends at Chapman Ford

July 02, 2018

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Employee Rating

Easy Sale! Morgan was great - we coordinated mostly via email and text and he was able to find the car we wanted at another dealership and have delivered for us. More

by SalK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 03, 2018

Chapman Ford responded

Hi SalK Congratulations on your new Explorer! Morgan is a rockstar for sure, we are so glad you had a great experience. Best regards, Jamie Palmisano Customer Relations Director Chapman Scottsdale AutoShow

May 31, 2018

Dealership Rating
Employee Rating

Very pleasant experience Things went smoothly and quickly. Paperwork was ready when I arrived for my appointment and was out in about an hour. The sales rep was easy to work More

by Newms
Customer Service
Friendliness
Recommend Dealer
Yes
Jun 01, 2018

Chapman Ford responded

Hi Newms, We are so pleased you enjoyed your experience here with Morgan. He is for sure an asset to the company. We want to take this opportunity to welcome you to the Chapman family. Best regards, Jamie Palmisano Customer Relations Director Chapman Scottsdale AutoShow

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