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Morgan Dow
Morgan Dow at Brattleboro Subaru
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Morgan Dow

Service Advisor

Brattleboro Subaru

1234 Putney Rd
Brattleboro, VT 05301

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4.9
472 Reviews

I have been working with Subaru and have owned them myself, I come from a small town in Vermont and love when everyone brings in their animals to visit. I have dogs and cats myself and truly enjoy the environment and personality everyone brings with them to Subaru when they come in.

Dealership Experience

6 yrs, 2 mos

Industry Experience

6 yrs, 2 mos

Specialties & Trainings

service, parts, and customer service

4.9

472 Reviews

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472 Reviews of Morgan Dow

November 22, 2024

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Employee Rating

The service folks are most professional, informative, courteous. My Forester always seems happier after being tended to. I will continue to have my car serviced at Brattleboro Subaru because I trust them More

by wcbrooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Barkow, Amanda Crosby

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November 18, 2024

Dealership Rating
Employee Rating

Everyone is always polite and pleasant. The service was done as described and was actually done 2 hours earlier than they stated. More

by Wecooks.alot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Boutilette

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Nov 18, 2024

Brattleboro Subaru responded

Thank you for leaving a review! We appreciate your feedback! Our service team always tried to make sure our customers are knowledgeable about the work we do on their vehicles. And we try to make sure we get the job in a timely manner. Thank you for choosing us for your service need and we hope you come back to us again!

November 10, 2024

Dealership Rating
Employee Rating

prompt and efficient. Good results on my information panel which is now working quite well. More

by hillabrown
Recommend Dealer
Yes
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Nov 12, 2024

Brattleboro Subaru responded

Thank you for taking the time to leave a review! We are so glad that you had a good experience with us! Our goal is always to make sure our customers leave here satisfied with their vehicle. Thank you for choosing us for your service work and we hope to see you again in the future!

November 05, 2024

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Employee Rating

I have asked to be removed from this list but they don’t listen, since they don’t listen I will score More

by anderson19731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: John Sciacca, Luke Higley, Nizam Mushaba, Jason Reynolds, Marie Cook, Evan Warren, Jordan Barkow, Shawn McMillan, Amanda Crosby

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Nov 05, 2024

Brattleboro Subaru responded

Hi there, My name is Abbey and I am the Digital Marketing Manager at Brattleboro Subaru, and it is a part of my job to respond to these reviews. I am so sorry that this has been an issue for you. I would like to get some more information about you in order to get you taken off of our emailing list. If you could please reach out to me with your name and your phone number so we can take the appropriate action so you don't receive our surveys anymore. My direct line is 1-802-251-1000 and my email is digital@brattleborosubaru.com. I hope to hear from you soon!

October 29, 2024

Dealership Rating
Employee Rating

The staff is very pleasant to deal with and the service is the best I have had compared to any other dealership I have dealt with. I wish Subaru made a truck because then I would have all my vehicles servi More

by mbingham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luke Higley, Amanda Crosby

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Oct 30, 2024

Brattleboro Subaru responded

Thank you for your feedback! We try hard to make sure we aren't just another car dealership. We want our customers to feel welcomed and comfortable at any stage of the car buying process or the service process. We hope that you continue to have your work done here!

October 25, 2024

Dealership Rating
Employee Rating

The price seemed reasonable and Morgan was thorough in describing other issues. She offered 3rd party businesses that provide services the dealership does not. More

by LEROYHICKS
Recommend Dealer
Yes
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Oct 28, 2024

Brattleboro Subaru responded

Thank you for leaving a review! We do everything we can to solve any issues you may be having, even if that means we cant fix them ourselves! We appreciate your business!

October 22, 2024

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Employee Rating

It was easy to make an appointment. Staff answered any questions I had. Appreciated the loner More

by kpaulson0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 28, 2024

Brattleboro Subaru responded

Thank you for leaving your feedback! We try to make the process as easy as possible! And make sure that our customers are informed. Thank you for choosing us for your service work!

October 21, 2024

Dealership Rating
Employee Rating

Pleasant company to deal with. We’ve bought about 10+ Subarus from them in the last 39 years. We’ve been a two car Subaru family. More

by metcalfe0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Sciacca, Jordan Barkow, Amanda Crosby

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Oct 28, 2024

Brattleboro Subaru responded

Wow! Thank you so much for your feedback! It is so great to hear from our most loyal customers! This is what keeps our doors open! Thank you for your continued loyalty and we hope to see you back again!

October 21, 2024

Dealership Rating
Employee Rating

Excellent communication and support from everyone on staff. The staff members were respectful and attentive to detail. Highly recommend! More

by raddisonw13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Barkow, Amanda Crosby

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Oct 28, 2024

Brattleboro Subaru responded

Thank you for leaving a review! We strive to make sure our customers are informed and treated with respect every time they come in. Thank you for choosing Brattleboro Subaru!

October 16, 2024

Dealership Rating
Employee Rating

Always extremely professional they say what they’re going to do and they do what they say. They’re going to do no surprises no extra cost. More

by FLOPEZDSC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Barkow, Amanda Crosby

Report | Print
Oct 29, 2024

Brattleboro Subaru responded

Thank you for your awesome feedback! We try very hard to be transparent and straight forward about the work we do. We want our customers to be informed about the service we are preforming on their vehicles. Thank you again for leaving your feedback, and thank you for choosing Brattleboro Subaru!

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