Morgan Loomis

Brattleboro Subaru responded

Thank you so much for sharing your experience with us! We’re glad to hear our team was professional, courteous, and took the time to explain everything clearly. Regarding your question about tire replacement: in most cases, if a single tire is damaged beyond repair, it doesn’t always mean all four need to be replaced. However, depending on the vehicle’s drivetrain (for example, all-wheel drive), replacing just one tire can cause uneven wear or performance issues. In those situations, replacing four tires may be recommended to keep tread depth consistent and protect the vehicle’s handling and safety. We completely understand how surprising that can be, especially while traveling. We’re happy our team was able to guide you through the process, and we truly appreciate your trust in us. We look forward to welcoming you back whenever you’re in Vermont!

Brattleboro Subaru responded

Thank you so much for your kind words! We’re delighted to hear that our team’s friendliness and communication made your visit enjoyable. And we’re glad you liked the coffee too—it’s always nice to start the day with a good cup! We truly appreciate your feedback and look forward to welcoming you back again soon.

Brattleboro Subaru responded

Thank you so much for the kind words and recommendation! We're thrilled to hear you had a great experience with our service department. Taking care of Subarus is what we love to do, and it means a lot to know you'd send others our way. We look forward to seeing you again whenever your Subaru needs us

Brattleboro Subaru responded

Thank you so much for your thoughtful review! We're thrilled to hear that our team, service, and facility continue to meet your expectations. It’s especially inspiring to know your Subaru is still going strong at over 200,000 miles — a true testament to your care and the vehicle’s reliability. We’re honored to be part of that journey and look forward to keeping your Subaru running smoothly for many more miles ahead!

Brattleboro Subaru responded

Thank you for the kind words—and double the praise! We're thrilled to hear that every department has made your experience consistently positive. Taking time to answer questions and explain details is exactly how we aim to build trust and comfort with every visit. It's always a pleasure to serve you, and we look forward to continuing that tradition every time you stop by!

Brattleboro Subaru responded

Thank you for sharing your experience! We're so glad to hear that you feel comfortable bringing your car in and that our commitment to customer satisfaction shines through. It's always our goal to make every visit smooth and reassuring. We appreciate your trust and look forward to seeing you again!

Brattleboro Subaru responded

Thank you so much for your kind words! We're thrilled to hear that your experience with Brattleboro Subaru continues to be a pleasant one. Our team takes great pride in being attentive, courteous, and knowledgeable, and it's wonderful to know that it shows. We truly appreciate your continued support and look forward to serving you again soon!

Brattleboro Subaru responded

Thank you so much for your kind words! We're thrilled to hear that you've consistently had a positive experience with our team. Being friendly, helpful, and knowledgeable is exactly what we strive for, and knowing we've met that mark means the world to us. Looking forward to continuing to serve you!

Brattleboro Subaru responded

Thank you so much for the wonderful review! We're thrilled to hear you enjoyed our friendly and reliable service—and that the cozy lounge (and snacks!) hit the spot. Bringing your car to the curb in the rain is just one of the ways we try to go the extra mile. We're grateful for your kind words and look forward to welcoming you back anytime!

Brattleboro Subaru responded

Thank you so much for your thoughtful review! We're thrilled to hear that Morgan provided such helpful service and made the process smooth and easy for you. It's great to know our counter team made a friendly impression and that the clean waiting room—and those beverages!—added a little comfort to your visit. We appreciate you taking the time to share your experience and look forward to welcoming you back again soon