Monica Moreno-Davila
Monica Moreno-Davila at Seguin Chevrolet

Monica Moreno-Davila | Page 9

Sales Representive

Seguin Chevrolet

509 West I H 10
Seguin, TX 78155

4.4
371 Reviews
4.4

371 Reviews

Write a Review

Dealership Experience

5 yrs, 5 mos

Industry Experience

5 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

371 Reviews of Monica Moreno-Davila

February 13, 2025

Dealership Rating
Employee Rating

This dealership has been efficient and fast and I appreciate the kind sales people that I have met. More

by summermoreno09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Viviana Cabello, Dre Lavin, Orlando Rios , Sam Hood, Luisa Ramirez, Belia Rodriguez, Jenn Tejada

Feb 17, 2025

Seguin Chevrolet responded

Dear summermoreno09, Thank you for your kind review! We're glad to hear that you had an efficient and positive experience with our team. We appreciate your support and look forward to assisting you again in the future! Sincerely, Jeremy Sims, General Manager

February 13, 2025

Dealership Rating
Employee Rating

Service was quick though they neglected to email me my itemized receipt as promised so I will have to call to get it. Additionally, while I don’t mind taking surveys, I received at least 6 emails wanting More

by Barbara.jewett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: None

Feb 17, 2025

Seguin Chevrolet responded

Dear Barbara.jewett, Thank you for your feedback and for bringing these concerns to our attention. I'm glad to hear your service was quick, but I apologize for the missing receipt and the excessive survey emails. We appreciate your time and will work on improving our follow-up process. If you still need assistance with your receipt, please let us know, and we’ll be happy to help. Sincerely, Jeremy Sims, General Manager

February 12, 2025

Dealership Rating
Employee Rating

Very nice customer service helped me with my every need and took care of my truck More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beca Ramirez Godoy

Feb 17, 2025

Seguin Chevrolet responded

Dear Todd, Thank you for your review! We're glad to hear that our team provided excellent customer service and took great care of your truck. We appreciate your business and look forward to serving you again in the future! Sincerely, Jeremy Sims, General Manager

February 07, 2025

Dealership Rating
Employee Rating

Completely unsatisfied with whole process. Poor lack of communication, do not want to go back. More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Beca Ramirez Godoy, Abel

Feb 12, 2025

Seguin Chevrolet responded

Dear none23, We are truly sorry to hear about your unsatisfactory experience and understand your frustration. Clear communication is crucial, and we apologize for falling short in that regard. Please feel free to reach out to me directly at 830-303-4381 ext. 2035 so we can address your concerns and work to make things right. Sincerely, Gary Stehle, Service Director

January 31, 2025

Dealership Rating
Employee Rating

Muy buen servicio y nos atendieron muy rápido. Se tarde menos de lo esperado en terminar. More

by roy.cami08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beca Ramirez Godoy

Feb 12, 2025

Seguin Chevrolet responded

Dear roy.cami08, Gracias por tu excelente reseña! Nos alegra saber que tu experiencia fue tan positiva y que recibiste un servicio rápido. Estamos aquí para lo que necesites y esperamos verte pronto. Sincerely, Jeremy Sims, General Manager

January 31, 2025

Dealership Rating
Employee Rating

Service Advisor Eathon was professional, knowledgeable, helpful, and friendly. Was as also pleased with everyone throughout the duration of the appointment from start to finish. Entire service dept is impr More

by phyllisneumann8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beca Ramirez Godoy, Eathon(directly) Michael and Abel(secondary) all deserve five star rating.

Feb 12, 2025

Seguin Chevrolet responded

Dear phyllisneumann8, Thank you for sharing such a detailed and thoughtful review! We're thrilled to hear that Eathon, Michael, Abel, and the rest of our service team made your experience so positive. We take great pride in providing professional, knowledgeable, and friendly service, and it's wonderful to know that it showed. Your kind words mean a lot to us, and we look forward to serving you again soon. Sincerely, Jeremy Sims, General Manager

January 31, 2025

Dealership Rating
Employee Rating

This is the most incompetent place I've ever been to. The lie, can't complete a service job right and take at least 3 weeks for minor repairs. All they try to do is sell you parts you don't need. Lucky I More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeremy Sims, Viviana Cabello, Orlando Rios , Beca Ramirez Godoy

Feb 12, 2025

Seguin Chevrolet responded

Dear Joe, I am truly sorry to hear about your experience and the frustration it has caused. We take customer feedback very seriously, and I would like to personally investigate this matter further. Please reach out to me directly at (830) 303-4381 ext. 2035 so we can address your concerns and work towards a resolution. Sincerely, Gary Stehle, Service Director

January 31, 2025

Dealership Rating
Employee Rating

The staff working the desk were very friendly and helped me with what I needed but they did not keep me informed of my vehicle status while I was waiting. I only got an oil change, and I was there for 3 hou More

by rockehd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 12, 2025

Seguin Chevrolet responded

Dear rockehd, Thank you for your feedback. While we are glad to hear that our staff was friendly and helpful, we sincerely apologize for the lack of communication regarding your vehicle's status during your visit. We understand how important it is to keep customers informed, and we’ll work on improving our communication moving forward. Please feel free to reach out to me directly at (830) 303-4381 ext. 2035 if you have any further concerns or need assistance. Sincerely, Gary Stehle, Service Director

January 22, 2025

Dealership Rating
Employee Rating

Seguin Chevrolet, has the best service you can get. The service department employees were friendly and professional. Took care of my car in a timely manner. Thanks for caring. More

by lohiegarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Syble Kline

Jan 23, 2025

Seguin Chevrolet responded

Dear lohiegarcia, Thank you for your wonderful review! I’m thrilled to hear that our service department provided you with friendly and professional care. We’re grateful for your trust and look forward to assisting you again in the future. Sincerely, Jeremy Sims, General Manager

January 18, 2025

Dealership Rating
Employee Rating

I was really impressed by the level of service that we were provided with. Also the selection of trucks fast exceeded my expectations More

by kingster502001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Sims, Viviana Cabello , Beca Ramirez Godoy, Gary Stehle

Jan 21, 2025

Seguin Chevrolet responded

Dear kingster502001, Thank you for your fantastic review! I'm thrilled to hear that you were impressed with our level of service and that our selection of trucks exceeded your expectations. We’re grateful for your support and look forward to helping you again in the future. Sincerely, Jeremy Sims, General Manager

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