Monica Moreno-Davila
Monica Moreno-Davila at Seguin Chevrolet

Monica Moreno-Davila

Service Advisor

Seguin Chevrolet

509 West I H 10
Seguin, TX 78155

4.2
280 Reviews
4.2

280 Reviews

Write a Review

Dealership Experience

3 yrs, 11 mos

Industry Experience

3 yrs, 11 mos

Languages Spoken

English English

Spanish Spanish

280 Reviews of Monica Moreno-Davila

January 03, 2025

Dealership Rating
Employee Rating

Everything went well. Good service, nice employees. Coffee was good and the service center was very clean More

by dianeadams22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 02, 2025

Dealership Rating
Employee Rating

Sam hood is the best helped me so much and saved a lot of time More

by dinkdink29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sam Hood

Jan 03, 2025

Seguin Chevrolet responded

Dear dinkdink29, Thank you for your wonderful review! We're delighted to hear that Sam Hood provided such great assistance and helped save you time. We appreciate your support and look forward to serving you again in the future! Sincerely, Jeremy Sims, General Manager

January 01, 2025

Dealership Rating
Employee Rating

I never have a problem here. I went to get my oil changed but the Wi-Fi kept going in and out. They had someone come to each person waiting in the service and offer to take us ho More

by pksquared2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beca Ramirez Godoy

Jan 03, 2025

Seguin Chevrolet responded

Dear pksquared2, Thank you for your wonderful review! We're glad to hear that you've had a consistently positive experience with us. It's great to know that our service advisors have been helpful and that we could offer comfort during your visit. We truly appreciate your continued trust in us and look forward to assisting you again soon. Sincerely, Jeremy Sims, General Manager

December 31, 2024

Dealership Rating
Employee Rating

Monica was awesome, even walked the lot with me when we ‘thought’ we heard the vehicle was on one side versus the other. No nonsense sales and experience with Seguin Chevrolet and Monica! More

by TNTWEWERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 03, 2025

Seguin Chevrolet responded

Dear TNTWEWERS, Thank you for your fantastic review! We're so glad to hear that Monica provided you with a great experience. It’s always our goal to make the car buying process as smooth and straightforward as possible, and we're thrilled that Monica was able to assist you every step of the way. We truly appreciate your kind words and your trust in Seguin Chevrolet. Sincerely, Jeremy Sims, General Manager

December 30, 2024

Dealership Rating
Employee Rating

I like this dealership so far the service has been very good, the representatives are friendly and they know their job More

by rueben777
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beca Ramirez Godoy

Dec 30, 2024

Seguin Chevrolet responded

Dear rueben777, Thank you for sharing your experience! We’re glad to hear that you’ve had great service and that our team has been friendly and knowledgeable. We appreciate your feedback and look forward to continuing to provide you with excellent service. Sincerely, Jeremy Sims, General Manager

December 30, 2024

Dealership Rating
Employee Rating

I visited the service department with a scheduled appointment for an oil change and tire rotation. The service took 2.5 hours which was very inconvenient and unexpected. The staff was friendly and th More

by Jenniferwelnak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beca Ramirez Godoy

Dec 30, 2024

Seguin Chevrolet responded

Dear Jenniferwelnak, Thank you for sharing your feedback. We apologize for the extended wait time during your recent visit. We understand how valuable your time is, and we will work to improve our efficiency to better serve you in the future. We’re glad to hear that our team was friendly and that you were pleased with the cleanliness of our facility. We appreciate your patience and hope to have the opportunity to provide you with a faster service next time. Sincerely, Jeremy Sims, General Manager

December 27, 2024

Dealership Rating
Employee Rating

Really attentive my needs and concerns. Had excellent attitudes and greeted me with a smile. More

by tiffany19781
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beca Ramirez Godoy , Ms Amber

Dec 30, 2024

Seguin Chevrolet responded

Dear tiffany19781, Thank you for your kind words! We're thrilled to hear that our team was able to meet your needs and concerns with such care and a positive attitude. Your satisfaction is very important to us, and we look forward to assisting you again in the future. Sincerely, Jeremy Sims, General Manager

December 26, 2024

Dealership Rating
Employee Rating

Great job completing the oil change. I really don't think it should take two hours to complete this operation. My vehicle never moved in the first hour of my appointment. More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beca Ramirez Godoy

Dec 30, 2024

Seguin Chevrolet responded

Dear none23, Thank you for your feedback and for the positive rating! We're glad the oil change was completed successfully. We apologize for the extended wait time, and we appreciate your patience. We'll be sure to work on improving our service times to ensure a smoother experience in the future. Sincerely, Jeremy Sims, General Manager

December 25, 2024

Dealership Rating
Employee Rating

Everything went great and the salesperson Sam was excellent at showing me the trucks and telling me about everything the truck did. More

by burtongary45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 30, 2024

Seguin Chevrolet responded

Dear burtongary45, Thank you for your wonderful review! We're so glad to hear that Sam provided you with excellent service and helped you find the perfect truck. We appreciate your business and look forward to assisting you again in the future. Sincerely, Jeremy Sims, General Manager

December 23, 2024

Dealership Rating
Employee Rating

The service person was fast and friendly. Service was carried out in a timely manner and done correctly. More

by scooter_5338
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beca Ramirez Godoy

Dec 31, 2024

Seguin Chevrolet responded

Dear scooter_5338, Thank you for sharing your experience! It’s great to hear that our team provided fast and friendly service and that everything was handled correctly and efficiently. We truly appreciate your support and look forward to serving you again. Sincerely, Jeremy Sims, General Manager

1
...

Dealership Inventory (531 Vehicles)

new 2025 Chevrolet Equinox car, priced at $28,495
2025 Chevrolet Equinox
new
Sterling Gray Metallic exterior
Automatic
Front-wheel Drive
new 2025 Chevrolet Silverado 3500 car, priced at $86,350
2025 Chevrolet Silverado 3500
new
Iridescent Pearl Tricoat exterior
Automatic
Four-wheel Drive
new 2025 Chevrolet Silverado 1500 car, priced at $42,220
2025 Chevrolet Silverado 1500
new
Slate Gray Metallic exterior
Automatic
Rear-wheel Drive
new 2025 Chevrolet Silverado 1500 car, priced at $42,290
2025 Chevrolet Silverado 1500
new
Red Hot exterior
Automatic
Rear-wheel Drive
new 2025 Chevrolet Silverado 1500 car, priced at $52,475
2025 Chevrolet Silverado 1500
new
Sterling Gray Metallic exterior
Automatic
Rear-wheel Drive
new 2025 Chevrolet Silverado 1500 car, priced at $50,205
2025 Chevrolet Silverado 1500
new
Black exterior
Automatic
Four-wheel Drive