Monica Carpenter

Professional and polite, timely service. Clean waiting area. Everything explained and detailed invoice. Great service Clean waiting area. Everything explained and detailed invoice. Great service More

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Bobbie is a great Mgr. He is very articulate And will keep you informed. He treats his customers with top notch service He is very articulate And will keep you informed. He treats his customers with top notch service More

by SCARLS250 Verified Customer Verified Customer

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Evaluated a damaged car for insurance claim. They were very professional and efficient. Highly recommned. They were very professional and efficient. Highly recommned. More

by af1 Verified Customer Verified Customer

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Great service as always. Have been buying and Servicing at Colonial for almost 30 Years. Have been buying and Servicing at Colonial for almost 30 Years. More

by lgordon2 Verified Customer Verified Customer

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The Service Department with Bob Fahey And Bobbie Webb are just the best team ! The best Chevy Service Department on the east Coast ! Master certified World Class Technicians ! are just the best team ! The best Chevy Service Department on the east Coast ! Master certified World Class Technicians ! More

by SCARLS250 Verified Customer Verified Customer

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Beside communication that was poor, everything else went well. My car was fixed as expected! well. My car was fixed as expected! More

by kpamalk Verified Customer Verified Customer

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Fast efficient. Love their shuttle service will use again for Future service needs. Recommend them Love their shuttle service will use again for Future service needs. Recommend them More

by mtw3867 Verified Customer Verified Customer

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Located in Acton, MA, this service center is a drive for us in Marblehead. We greatly appreciated the team's eagerness to take on the job - most of the time, service providers cause you to feel as though th us in Marblehead. We greatly appreciated the team's eagerness to take on the job - most of the time, service providers cause you to feel as though they are doing you a favor even for a necessary service! The team at Colonial is not like that at all. I especially thought the body shop repair manager was kind and a straight shooter. On the "needs a bit more attention front," when we arrived to pick up the car, being told all of the work was complete, we noticed the damage to the interior of the car was not repaired requiring a second trip to and fro to Acton. Also we had the car detailed ($300.00!) and there were several places in the intereior, rear bumper and storage area in back that had not been cleaned. We werre given a price adjustment for this lapse, but it seems like doing a thorough job is probably the standard. Just a bit of feedback, we are well pleased with the repairs. Many thanks. More

by ts4 Verified Customer Verified Customer

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Had some minor repair work done which was completed as good as new. Subsequently had an AC problem that Subaru analyzed and said I needed a bunch of parts. They investigated and concluded that the only good as new. Subsequently had an AC problem that Subaru analyzed and said I needed a bunch of parts. They investigated and concluded that the only part that needed replacement was a corroded aluminum tube. So, happy with their work and their service skill. More

by tryjan2 Verified Customer Verified Customer

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The comfort and trust is the feeling I get when I walk in to Colonial Chevrolet in Acton. I trust them with all of my services and will only purchase my cars with Colonial Chevy. Great people. They treat yo to Colonial Chevrolet in Acton. I trust them with all of my services and will only purchase my cars with Colonial Chevy. Great people. They treat you like family More

by SCARLS250 Verified Customer Verified Customer

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