Monica Carpenter
Monica Carpenter at Colonial Chevrolet
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Monica Carpenter

Body Shop and Service Admin

Colonial Chevrolet

171 Great Road
Acton, MA 01720

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4.7
59 Reviews

Dealership Experience

3 yrs, 4 mos

Industry Experience

5 yrs, 10 mos

4.7

59 Reviews

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59 Reviews of Monica Carpenter

January 20, 2025

Dealership Rating
Employee Rating

Evaluated a damaged car for insurance claim. They were very professional and efficient. Highly recommned. More

by af1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trevor Davis

Jan 20, 2025

Colonial Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. John Woodland General Manager jwoodland@colonialchevrolet.com

January 17, 2025

Dealership Rating
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Great service as always. Have been buying and Servicing at Colonial for almost 30 Years. More

by lgordon2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 18, 2025

Colonial Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Chevrolet. We look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

January 11, 2025

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Employee Rating

The Service Department with Bob Fahey And Bobbie Webb are just the best team ! The best Chevy Service Department on the east Coast ! Master certified World Class Technicians ! More

by SCARLS250
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 13, 2025

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bob and Bobbie met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

January 08, 2025

Dealership Rating
Employee Rating

Beside communication that was poor, everything else went well. My car was fixed as expected! More

by kpamalk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert, Robert Webb

Jan 08, 2025

Colonial Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

January 06, 2025

Dealership Rating
Employee Rating

Fast efficient. Love their shuttle service will use again for Future service needs. Recommend them More

by mtw3867
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2025

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

December 16, 2024

Dealership Rating
Employee Rating

Located in Acton, MA, this service center is a drive for us in Marblehead. We greatly appreciated the team's eagerness to take on the job - most of the time, service providers cause you to feel as though th More

by ts4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allen Boisvert

Dec 16, 2024

Colonial Chevrolet responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. John Woodland General Manager jwoodland@colonialchevrolet.com

December 16, 2024

Dealership Rating
Employee Rating

Had some minor repair work done which was completed as good as new. Subsequently had an AC problem that Subaru analyzed and said I needed a bunch of parts. They investigated and concluded that the only More

by tryjan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trevor

Dec 16, 2024

Colonial Chevrolet responded

Thank you for choosing Colonial Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! John Woodland General Manager jwoodland@colonialchevrolet.com

December 13, 2024

Dealership Rating
Employee Rating

The comfort and trust is the feeling I get when I walk in to Colonial Chevrolet in Acton. I trust them with all of my services and will only purchase my cars with Colonial Chevy. Great people. They treat yo More

by SCARLS250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 14, 2024

Colonial Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

November 07, 2024

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Employee Rating

Colonial Chevrolet always does a beautiful job on my car services. They always explain the bill and if anything is extra, they will call me. More

by MDAY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2024

Colonial Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

November 05, 2024

Dealership Rating
Employee Rating

l have been a customer of, now Colonial Chevrolet, since 1983 when it was Acton Chevrolet. Mostly the same staff, always the same great service. I would not change dealerships for any reason. More

by bill72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2024

Colonial Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

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