Dealership Experience
3 yrs, 4 mos
Industry Experience
5 yrs, 10 mos
59 Reviews
Write a Review59 Reviews of Monica Carpenter
January 20, 2025
Evaluated a damaged car for insurance claim. They were very professional and efficient. Highly recommned. They were very professional and efficient. Highly recommned. More
Other Employees Tagged: Trevor Davis
January 17, 2025
Great service as always. Have been buying and Servicing at Colonial for almost 30 Years. Have been buying and Servicing at Colonial for almost 30 Years. More
Other Employees Tagged: Allen Boisvert, Robert Webb, Tom O'Toole, Bob Fahey, Robyn Burst
January 11, 2025
The Service Department with Bob Fahey And Bobbie Webb are just the best team ! The best Chevy Service Department on the east Coast ! Master certified World Class Technicians ! are just the best team ! The best Chevy Service Department on the east Coast ! Master certified World Class Technicians ! More
Other Employees Tagged: Allen Boisvert, Robert Webb, Tom O'Toole, Bob Fahey, Robyn Burst
January 08, 2025
Beside communication that was poor, everything else went well. My car was fixed as expected! well. My car was fixed as expected! More
Other Employees Tagged: Allen Boisvert, Robert Webb
January 06, 2025
Fast efficient. Love their shuttle service will use again for Future service needs. Recommend them Love their shuttle service will use again for Future service needs. Recommend them More
Other Employees Tagged: Allen Boisvert, Hank Maxner, Robert Webb, Tom O'Toole, Bob Fahey, Robyn Burst , Jon
December 16, 2024
Located in Acton, MA, this service center is a drive for us in Marblehead. We greatly appreciated the team's eagerness to take on the job - most of the time, service providers cause you to feel as though th us in Marblehead. We greatly appreciated the team's eagerness to take on the job - most of the time, service providers cause you to feel as though they are doing you a favor even for a necessary service! The team at Colonial is not like that at all. I especially thought the body shop repair manager was kind and a straight shooter. On the "needs a bit more attention front," when we arrived to pick up the car, being told all of the work was complete, we noticed the damage to the interior of the car was not repaired requiring a second trip to and fro to Acton. Also we had the car detailed ($300.00!) and there were several places in the intereior, rear bumper and storage area in back that had not been cleaned. We werre given a price adjustment for this lapse, but it seems like doing a thorough job is probably the standard. Just a bit of feedback, we are well pleased with the repairs. Many thanks. More
Other Employees Tagged: Allen Boisvert
December 16, 2024
Had some minor repair work done which was completed as good as new. Subsequently had an AC problem that Subaru analyzed and said I needed a bunch of parts. They investigated and concluded that the only good as new. Subsequently had an AC problem that Subaru analyzed and said I needed a bunch of parts. They investigated and concluded that the only part that needed replacement was a corroded aluminum tube. So, happy with their work and their service skill. More
Other Employees Tagged: Trevor
December 13, 2024
The comfort and trust is the feeling I get when I walk in to Colonial Chevrolet in Acton. I trust them with all of my services and will only purchase my cars with Colonial Chevy. Great people. They treat yo to Colonial Chevrolet in Acton. I trust them with all of my services and will only purchase my cars with Colonial Chevy. Great people. They treat you like family More
Other Employees Tagged: Allen Boisvert, Robert Webb, Tom O'Toole, Bob Fahey, Robyn Burst
November 07, 2024
Colonial Chevrolet always does a beautiful job on my car services. They always explain the bill and if anything is extra, they will call me. services. They always explain the bill and if anything is extra, they will call me. More
Other Employees Tagged: Allen Boisvert, Robert Webb, Tom O'Toole, Bob Fahey, Robyn Burst
November 05, 2024
l have been a customer of, now Colonial Chevrolet, since 1983 when it was Acton Chevrolet. Mostly the same staff, always the same great service. I would not change dealerships for any reason. 1983 when it was Acton Chevrolet. Mostly the same staff, always the same great service. I would not change dealerships for any reason. More
Other Employees Tagged: Joe Pellegrini, Allen Boisvert, Robert Webb, Tom O'Toole, Bob Fahey, Robyn Burst