Monica Alvarado

Poor work performed, zero customer service, service advisor needs more training and how to speak with customers advisor needs more training and how to speak with customers More

by VILLAMARTINA57 Verified Customer Verified Customer

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I went in with the date that I had scheduled on the Honda app and they told me that I needed to call first to confirm if they even had the piece. What was the point of confirming on the app and through a tex app and they told me that I needed to call first to confirm if they even had the piece. What was the point of confirming on the app and through a text message if I still had to reschedule to go in to get the part fixed? Other than that. Good service. They worked on my vehicle very quickly. More

by emmoreno1218 Verified Customer Verified Customer

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My service was excellent! Your staff is always kind and courteous. I love how they explain everything to me in detail. Your staff is always kind and courteous. I love how they explain everything to me in detail. More

by NICOLEMARES120 Verified Customer Verified Customer

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Good and fast service was provided by this service department team. Keep up the good work. department team. Keep up the good work. More

by ALEX427CI Verified Customer Verified Customer

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Called for an appointment and they got me in the same day. My service advisor was terrific. day. My service advisor was terrific. More

by lvt1960 Verified Customer Verified Customer

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I had an issue and it was addressed promptly and was fixed even faster. Thank you fixed even faster. Thank you More

by TORIBIOPALACIOS Verified Customer Verified Customer

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Excellent service walked in they gave me a two hour time frame but it took only 45 minutes. Very welcoming and professional service. frame but it took only 45 minutes. Very welcoming and professional service. More

by AMONTIEL0 Verified Customer Verified Customer

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The business is very clean and well organized. Employees are always ready to help the customers. Outstanding and friendmy service. Leroy eas a great sales consultant and he was so expedited we e Employees are always ready to help the customers. Outstanding and friendmy service. Leroy eas a great sales consultant and he was so expedited we ended up driving a New car. More

by robertelouis Verified Customer Verified Customer

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Don't know the names of anyone. The oil change was done. The receptionist at the service department was not helpful, ignored our complaints. We were told we didn't need an appointm The oil change was done. The receptionist at the service department was not helpful, ignored our complaints. We were told we didn't need an appointment, just come in. We were told about being able to get a ride to breakfast and they would pick us up afterwards. Went to breakfast ok. Afterwards no pick up even after several calls! Finally called a cab to get back to the dealership, several hours after breakfast. The car wasn't done until afternoon. We will never go back to this dealership! They don't care about the customer at all! We were stranded in the heat for 4 hours, we are in our mid 70's. Very bad experience, and cost us an extra $25.00 for a cab. More

by REXANNV Verified Customer Verified Customer

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I went in for an oil change and they also installed a new fuel pump as part of a recall in record time. Everyone there is great!! fuel pump as part of a recall in record time. Everyone there is great!! More

by arturolatigo Verified Customer Verified Customer

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