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Molly Moyer
Molly Moyer at Audi Allentown
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Molly Moyer

Service Advisor

Audi Allentown

4725 Hamilton Blvd
Allentown, PA 18103

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4.8
121 Reviews
4.8

121 Reviews

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121 Reviews of Molly Moyer

December 22, 2024

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Employee Rating

Tyler provided regular updates. Vehicle is a company car, so the approval process is more complicated. Tyler helped resolve the situation More

by AIDANNIGGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Krick, James Lauman, Sijade Cromartie, Tyler Pilz

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December 21, 2024

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Employee Rating

Got my appointment timely and always am met at my car when arriving. I can to find out my motor mounts were bad and Molly was able to get them covered under warranty! Always glad to come back for serv More

by DANIEL_SIPEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Krick, James Lauman, Sijade Cromartie, Tyler Pilz

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December 15, 2024

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Employee Rating

Received great customer service from all members of the Audi team. Molly coordinated my service seamlessly, and all other members I had the pleasure of speaking with were extremely professional. More

by MARGARETGIORDANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rene Breslin, Tom O'Donnell, Andrew Kim, Nate Krick, James Lauman, Sijade Cromartie, Dan Berry, Tyler Pilz, Brianna Holmes

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Dec 16, 2024

Audi Allentown responded

Thank you very much for such a great review, Margaret! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

December 15, 2024

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Employee Rating

Outstanding service department. All-around competent, which is hard to find these days. Highly recommended. More

by S.165001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Krick, James Lauman, Sijade Cromartie, Tyler Pilz, Brianna Holmes

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Dec 16, 2024

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

December 08, 2024

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Employee Rating

Great experience. Good work and very helpful. Fantastic loaner vehicles. I will continue to take my car there. More

by LFULLER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 10, 2024

Audi Allentown responded

We are so glad to hear this, LFuller! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

December 07, 2024

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Employee Rating

Clear and transparent from the conversation with BDC to the service advisor. All info explained matched More

by HMAXWELL0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Elijah Antoine, Alex Destefanis, Nate Krick, James Lauman, Sijade Cromartie, Jonathan Cofre', Aaron Isaacs, Dan Berry, Tyler Pilz

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Dec 10, 2024

Audi Allentown responded

Thank you for your feedback! We're glad to hear that the communication from the BDC to the service advisor was clear and transparent. It's great to know that all the information provided was accurate and consistent throughout your experience.

December 07, 2024

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Employee Rating

Excellent price and service! Brad was very knowledgeable and didn’t play games. Overall good experience More

by KEENEY2083
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Krick, James Lauman, Sijade Cromartie, Tyler Pilz

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Dec 10, 2024

Audi Allentown responded

Thank you so much for your kind words! We're thrilled to hear that Brad provided excellent service and that you had a positive experience. We strive to offer both great pricing and a straightforward approach. We appreciate your feedback and look forward to serving you again in the future!

December 07, 2024

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Employee Rating

Always professional and courteous. Goes above and beyond to make sure your service was exceptional More

by PAPPMICHAEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Krick, James Lauman, Sijade Cromartie, Tyler Pilz

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Dec 10, 2024

Audi Allentown responded

Thank you very much for such a great review, Michael! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

December 07, 2024

Dealership Rating
Employee Rating

The service staff is very personable, knowledgeable, and AMAZING! They always greet me with a smile, are prompt and helpful. More

by DADDYWAGON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Krick, James Lauman, Sijade Cromartie, Tyler Pilz

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Dec 10, 2024

Audi Allentown responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

December 04, 2024

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Employee Rating

Great customer service and quick accurate work and description. Video was descriptive and clear. Car was cleaned which is always nice. More

by LAM71NOVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 05, 2024

Audi Allentown responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

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