Moises Bonilla
Moises Bonilla at McDonough Hyundai
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Moises Bonilla

SERVICE ADVISOR

McDonough Hyundai

1785 Avalon Pkwy
McDonough, GA 30253

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4.8
125 Reviews

Dealership Experience

2 yrs, 5 mos

Specialties & Trainings

Customer Service

Sales Consultant

4.8

125 Reviews

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125 Reviews of Moises Bonilla

March 08, 2025

Dealership Rating
Employee Rating

Customer service was fine. Poor quality control for repairs. Infotainment system voice commands not working after simple software update. All functions should be checked before More

by PERKINS_C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

March 08, 2025

Dealership Rating
Employee Rating

A lot of hustle from this team! They were short-staffed and moving to make up the difference. Check-in from Jaden with tablet was great. The advisors were trading back and forth wit More

by mcgillc1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Philon, Jr, JADEN BOND , Logan Adams, Justin Johnson

Mar 09, 2025

McDonough Hyundai responded

It's great to hear that Jaden and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing McDonough Hyundai! Michael Austin Owner Loyalty Manager 470-713-7468

March 08, 2025

Dealership Rating
Employee Rating

Customer service mqmade me feelblike the best customer they have ever had. Paid attention to all the details. More

by jking33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 09, 2025

McDonough Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Michael Austin Owner Loyalty Manager 470-713-7468

March 07, 2025

Dealership Rating
Employee Rating

I submitted an online review Michael Austin, customer loyalty manager responded and asked my to contact him. I've called and emailed and he never responded this was in November 2024. More

by Anonymous
Recommend Dealer
No

March 04, 2025

Dealership Rating
Employee Rating

The service was great. Everyone was friendly and helpful. The waiting area was well stocked with snacks and beverages. More

by shirleylmelvin
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 05, 2025

McDonough Hyundai responded

Shirley, Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Michael Austin Owner Loyalty Manager 470-713-7468

February 28, 2025

Dealership Rating
Employee Rating

We experienced car troubles 600 miles from home they got us in quickly. Excellent service More

by randyfilipiak7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Philon, Jr

Mar 02, 2025

McDonough Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Randy, and we look forward to working with you again. Michael Austin Owner Loyalty Manager 470-713-7468

February 15, 2025

Dealership Rating
Employee Rating

This is the best dealership I've ever attended. Fast, clean , clear instruction on what to do More

by jking33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2025

McDonough Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing McDonough Hyundai. We look forward to having you as one of our valued customers for many more years to come! Michael Austin Owner Loyalty Manager 470-713-7468

February 13, 2025

Dealership Rating
Employee Rating

This dealership was very customer friendly and provided timely updates regarding my vehicle service status via cellphone. More

by bhann72
Recommend Dealer
Yes
Feb 13, 2025

McDonough Hyundai responded

We appreciate the five-star rating. Thank you for choosing McDonough Hyundai, we look forward to having you as a valued customer for many years. Michael Austin Owner Loyalty Manager 470-713-7468

February 09, 2025

Dealership Rating
Employee Rating

They were attentive, courteous and informative. They tend to your every need. Their waiting area is comfortable and you could have a snack, coffee or water while you wait More

by Ascicero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 09, 2025

McDonough Hyundai responded

Thank you for choosing McDonough Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Michael Austin Owner Loyalty Manager 470-713-7468

February 09, 2025

Dealership Rating
Employee Rating

McDonough Hyundai and my sales person and the service department have gone out of their way to ensure my satisfaction. They have gone that extra mile! They were professional and customer friendly. I high More

by richardtucker770
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JADEN BOND , Tytus

Feb 09, 2025

McDonough Hyundai responded

Thank you, Richard! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

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