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Moises Bonilla
Moises Bonilla at McDonough Hyundai
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Moises Bonilla

McDonough Hyundai

1785 Avalon Pkwy
McDonough, GA 30253

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4.7
102 Reviews

Dealership Experience

2 yrs, 1 mo

Specialties & Trainings

Customer Service

Sales Consultant

4.7

102 Reviews

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102 Reviews of Moises Bonilla

November 14, 2024

Dealership Rating
Employee Rating

Great phone scheduling and tremendous service rep, thank you for helping me service my vehicle while on a road trip. More

by JANINAK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Philon, Jr, JADEN BOND, MARCUS JOHNSON

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November 13, 2024

Dealership Rating
Employee Rating

It’s always a pleasure visiting. Very friendly and professional staff that treat you like family. More

by CAMILLE D
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven - Service Manager

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November 13, 2024

Dealership Rating
Employee Rating

Tony was very helpful! The center was very clean with no welcoming energy. I will be back More

by Andreka Walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Philon, Jr, JADEN BOND, MARCUS JOHNSON

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November 10, 2024

Dealership Rating
Employee Rating

Could be faster but the staff is friendly, the facility is excellent, great amenities, and the repair discussion was explained well. More

by mcgillc1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Philon, Jr, JADEN BOND, MARCUS JOHNSON

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Nov 10, 2024

McDonough Hyundai responded

We are very happy to know we provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Michael Austin Owner Loyalty Manager 470-713-7468

November 08, 2024

Dealership Rating
Employee Rating

It was clean and the people were friendly. I didn’t have an appointment so, I really can’t complain about anything. More

by PPHILLIPS8187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 10, 2024

McDonough Hyundai responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose McDonough Hyundai for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

November 07, 2024

Dealership Rating
Employee Rating

Dealership was very clean and efficient. Great that coffee and water offered to waiting customers. More

by brianpatterson595
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Philon, Jr, JADEN BOND, MARCUS JOHNSON

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Nov 09, 2024

McDonough Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 27, 2024

Dealership Rating
Employee Rating

They don't answer the phone they lie they put you off on other people that put you on hold for twenty minutes. More

by jckevin259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tony Philon, Jr, Michael J Austin, Gregory Stafford, Mike McConaha, JADEN BOND, MARCUS JOHNSON

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Oct 30, 2024

McDonough Hyundai responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

October 21, 2024

Dealership Rating
Employee Rating

My experience was very smooth. They had me in and out within the hour like promised. More

by sheldynmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 21, 2024

McDonough Hyundai responded

Thank you, Sheldyn! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing McDonough Hyundai. We look forward to having you as one of our valued customers for many more years to come! Michael Austin Owner Loyalty Manager 470-713-7468

October 16, 2024

Dealership Rating
Employee Rating

The dealership was very clean and offered snack and refreshments to the customers. Top tier. More

by akithiaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Philon, Jr, Michael J Austin, Gregory Stafford, Mike McConaha, JADEN BOND, MARCUS JOHNSON

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Oct 17, 2024

McDonough Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Michael Austin Owner Loyalty Manager 470-713-7468

October 02, 2024

Dealership Rating
Employee Rating

I was highly disappointed in my service with Hyundai. After purchasing a new vehicle with you guys, I expected more from you all when I brought my vehicle in to be serviced. Their were poor communicatio More

by Dotti21
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tony Philon, Jr, JADEN BOND, MARCUS JOHNSON , Shelly

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Oct 05, 2024

McDonough Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

Oct 06, 2024

McDonough Hyundai responded

Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. If you'd be willing, please contact our Manager at (888) 346-8956. We want to work to make this right and to ensure that your next visit with us provides more positive results. We look forward to hearing from you soon.

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