Mohammed Elgomati

I don't buy anything but Honda from Mile High for the past 25 years. Great dealership and great maintenance. Always take care of me and my cars well! Nothing but Honda for me! past 25 years. Great dealership and great maintenance. Always take care of me and my cars well! Nothing but Honda for me! More

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1st time buying a new car Our salesman was Mohammed. He was very helpful and patient with us. Many items were explained to us. Everyone at mile High Honda is very Friendly. Our salesman was Mohammed. He was very helpful and patient with us. Many items were explained to us. Everyone at mile High Honda is very Friendly. More

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Watch out for the unprofessional financing coordinator I and my wife bought a new 2019 Honda Odyssey in this car dealer just about a week ago. A sales representive named M made a deal with us after talking I and my wife bought a new 2019 Honda Odyssey in this car dealer just about a week ago. A sales representive named M made a deal with us after talking for quite a long time in that afternoon. After agreeing on the price of the car, he asked us to wait for a meeting with a financing representative named R. Meanwhile, M said twice he was going to get the new car ready for us including strengthening the windshield, tidying up and vacuuming. We were impressed with the nice service. After that, we went into R's room and he introduced 3 warranty that he thought were good for us, including a windshield protection named Permaplate. He stressed that we could replace the windshield in case it got cracks later on. We thought it was okay and I signed the contract. It cost $600. We left Mile High without talking with M about any windshield thing since it's very late already. After getting back home, we found out we didn't need that Permaplate protection at all. We called Mile High several times in the next week and R agreed to cancel the other two warranty except the Permaplate. He said some solution was put on our windshield already on that day after we signed the contract and it was non-refundable. We had no ideas what solution it was. He said it's part of the Permaplate warranty. We were not satisfied with his answer and requested to talk to his general sales manager on phone. The manager insisted that we signed and agreed to put on the solution on the windshield. And he said he believed his coworkers would not mislead us since they have been working there for a long time. He said even though we would like to pay for that solution individually and have the rest refund, it's impossible because that solution charged $600. We contacted Permaplate and it has not yet received our file. Also, permaplate said the solution can be bought separately. R, as a sales of Permaplate warranty, failed to VERBALLY explain the details of the warranty. He never mentioned 'solution' this word and not even 'protective products' during our long conversation. He kept saying in case we break the windshield in the future, it can be replaced. 'Replacement' is the only word he used on that day. In the written contract, we only see 'protection product' these wordings, 'solution' could not be found. Air and water could be protection products. Any kinds of products found in Walmart can be a protection product. And there's no witness nor any proof eg a label showing my windshield was treated by a solution on that day. 2) R insisted that after we signed the contract, it meant we agreed putting solution on it. But as a legal document, we need both VERBAL and WRITTEN consent. We didn't hear anything about solution on that day nor written in the contract. R didn't mention at all our car would be treated on that day. What he said was all in future tense, only when our windshield got problems later on. This deal is not legal at all and very misleading. We would not have signed it if we were informed a non-cancellable treatment was gonna be put on my car right away. As a consumer, we retain the right of returning our purchase when it's unused. We have not yet replaced our windshield and we asked for a return a few days right after we signed the contract. We should be able to have the full refund. 3) The manager said we could not refund it as the solution is put on the windshield already. We gotta pay $600 for the solution if we wanna purchase it separately. It's not the thing told by Permaplate. We should be able to purchase it separately and with a much lower price. I don't even know how to prove my car was treated. There's no proof. The key is R didn't mention any treatment would be done on that day. He made us stay in this warranty and being not able to cancel it. What he said was misleading and obviously didn't cover all the details at all. The manager said he has to support his co-workers. There's no footage or prove to what they said on that day. We found it absolutely unfair and deceptive. We could not pay that $600 for a warranty that we don't know need just because of a negligent financing representative. It is just like you go to McDonald on a hot summer day. Someone handed you a cup of water and then you bought a burger. Before you even ate the burger, you find out it got something wrong. But you were not allowed to return it since the water was part of the meal and you drank it! More

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Positive Environment Wow! I drove here from Ohio on an assignment and needed service on my Accord. Searched Web for Honda dealerships near Denver. Mile High received th Wow! I drove here from Ohio on an assignment and needed service on my Accord. Searched Web for Honda dealerships near Denver. Mile High received the best feedback and highest rating. Now, I know why. The service staff is upbeat, the sales staff friendly and not hounding you as you check out new cars in the showroom, and the restrooms are well-maintained. My car was ready in a reasonable amount of time since I arrived at approx. 10 a.m. and there were several cars ahead of me. Great experience from Ohio to Colorado. I would buy a car from this dealership with confidence that I would enjoy maintaining it at Mile High. Very cool. More

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Surprise NEW SUV After years of driving my 2005 Honda CR-V I had the unfortunate event of getting rear ended which resulted in my insurance company claiming my car as After years of driving my 2005 Honda CR-V I had the unfortunate event of getting rear ended which resulted in my insurance company claiming my car as a total loss. The clock was ticking with my insurance company, and with the Thanksgiving holiday weekend coming up it was even more important to get a new vehicle this weekend to not have to take time off of work to do the research. My boyfriend Eric and I did some research on other brand SUV's, but after a very informative test drive in a 2017 CR-V with Mohammad on Tuesday evening I was even more sold on returning to another Honda. Eric returned to Mile High Honda and met with Valerie and their financial representative, Ruben, to discuss the possibility of us taking home a new 2017 CR-V before the holiday. Not only was the team incredibly knowledgeable about the vehicle, but they were able to work with our budget and make a new leased vehicle a real possibility. All with a promissory note from my insurance company along with my down payment check (*since the holiday has the banks closed and the funds will not be there until Monday). Valerie was kind enough to should be all the new electronic features in my new vehicle, and I made sure to use the hands-free feature to call my mom in NY on the drive home to tell her about my new car (she is thrilled that I am in such a safe vehicle!). I am grateful for the assistance the whole Mile High team gave us. We were able to bring over tables and chairs and fit all 4 of us in our new vehicle to our Friendsgiving this year without making multiple trips to and from our house. Thank you for making this all a reality! More

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Great Experience Mohammed was very professional and friendly. He went out of his way to simplify the process. I was impressed with all of the associates I met and wo Mohammed was very professional and friendly. He went out of his way to simplify the process. I was impressed with all of the associates I met and would recommend Mile High Honda. More

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