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Mohammad Dmour

Overview Reviews (102) Inventory (852)

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Mohammad Dmour

Mohammad Dmour | Page 9

Service Manager

Principle BMW of San Antonio

15507 I-10 West
San Antonio, TX 78249

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4.4

102 Reviews

Overview Reviews (102) Inventory (852)

4.4

102 Reviews

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102 Reviews of Mohammad Dmour

August 28, 2025

Dealership Rating

Employee Rating

Superior car service and customer service. Great job BMW of SA KUDOS to the entire BMW TEAM Great job BMW of SA KUDOS to the entire BMW TEAM More

by RB

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Gamboa

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Sep 01, 2025 -

Principle BMW of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

August 28, 2025

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Employee Rating

Service advisor can’t explain anything and had to call several times to get an update several times to get an update More

by Shivam832282

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Kristian Chen

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August 23, 2025

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Employee Rating

I appreciate linda very much for helping me get in to my BMW love it. BMW love it. More

by brenda.padron

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Linda

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Aug 26, 2025 -

Principle BMW of San Antonio responded

Hi Brenda, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 22, 2025

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Employee Rating

The salesman was professional and courteous. His primary focus was ensuring we had a positive experience. His primary focus was ensuring we had a positive experience. More

by Tonypun

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Aug 25, 2025 -

Principle BMW of San Antonio responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 22, 2025

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Employee Rating

Super clean. Lauren Montez was amazing. Great loner car. Great service pricing. Professional and caring. Lauren Montez was amazing. Great loner car. Great service pricing. Professional and caring. More

by cjpcustomart

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lauren Montez is the reason I will be coming back.

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Aug 25, 2025 -

Principle BMW of San Antonio responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

August 19, 2025

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Competent, courteous and professional. An obviously skilled technician. Met me at my car promptly upon my arrival and advised me as to what additional service my car needed. Preformed the An obviously skilled technician. Met me at my car promptly upon my arrival and advised me as to what additional service my car needed. Preformed the services in a timely manor keeping me informed. More

by missy

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Michal

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Aug 21, 2025 -

Principle BMW of San Antonio responded

Hello Missy, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 31, 2025

Dealership Rating

Employee Rating

It seems that 3 1/2 hours was a long time to wait but that’s okay. My car was “lost” after it came down but was at the carwash. I specifically requested the car not be washed. I requested a new key batte that’s okay. My car was “lost” after it came down but was at the carwash. I specifically requested the car not be washed. I requested a new key battery. No new battery. But the people were all amazing. It’s the process that gets the 3 stars. More

by aessary

Workmanship

Recommend Dealer

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July 28, 2025

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Courtesies are great and service was excellent. I only wish.there was a dealership in New Braunfels Tx to make service so much closer to my home. I only wish.there was a dealership in New Braunfels Tx to make service so much closer to my home. More

by pefraser72633

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 30, 2025 -

Principle BMW of San Antonio responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 24, 2025

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Employee Rating

We had nothing short of a great experience buying with Principle BMW. Jacob was our sales associate and he made it easy…no pressure and quick to follow up with questions. Principle BMW. Jacob was our sales associate and he made it easy…no pressure and quick to follow up with questions. More

by Mndjo912

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jul 27, 2025 -

Principle BMW of San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 11, 2025

Dealership Rating

Employee Rating

Quick and efficient one-day service on my BMW. Appreciated a complimentary LIFT ride. Would return for future maintenance. Appreciated a complimentary LIFT ride. Would return for future maintenance. More

by Lbedoyt1106

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John G.

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Jul 13, 2025 -

Principle BMW of San Antonio responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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