Mohammad Alam | Page 2

Repaired a scratch on the Drives tinted window. Nick, Took care of this scratch immediately. Nick was very professionally. He informed me of the time and cost up front and delivered on both. Nic Nick, Took care of this scratch immediately. Nick was very professionally. He informed me of the time and cost up front and delivered on both. Nick is the BEST! More

Report | Print

Thoughtful and thorough After receiving a letter letting us know that the computer guru at Mercedes anticipated we might be over on the mileage on our lease, we contacted sa After receiving a letter letting us know that the computer guru at Mercedes anticipated we might be over on the mileage on our lease, we contacted salesman Mohammad Alam, who helped us select a new car for lease, and worked diligently on the price with us. Even though he was handling two or three other sales at the same time, I still felt that our needs were attended to, and we were made to feel welcome and valued at the dealership. We appreciate Mercedes-Benz. More

Report | Print

Fantastic Commitment to Customer Service & Excellence From the first point of contact to delivery and everything in between, this dealership clearly is committed to customer experience and excellence. Wa From the first point of contact to delivery and everything in between, this dealership clearly is committed to customer experience and excellence. Warm smiles, handshakes and great conversations are abundant at MB of OKC. They truly go above and beyond, which is clear the moment you walk in. I live in the Tulsa area and drove to OKC! This was the best car buying experience in my life. The location is easy to find and the amenities go above and beyond what you can imagine. The display cars and display items make for a pleasurable learning experience as well. I never imagined buying a car could be so comfortable and easy, yet MB of OKC seems to do it with great ease. If you desire outstanding service, excellence and phenomenal example of what true customer focus is, go see the team at MB OKC, you will not be disappointed! More

Report | Print

Mohhamad Alam is a great guy & super helpful I'm a long-time Mercedes owner in SF. I was in OKC & needed to figure out if a family member's medical device would fit in the trunk of my roadster be I'm a long-time Mercedes owner in SF. I was in OKC & needed to figure out if a family member's medical device would fit in the trunk of my roadster before they visited me in SF. I asked sales guy Mohhamad Alam if I could bring the device by to test. Even though he was *very clear* that he was not going to make a sale since I live in SF & already own a Mercedes he went to more than a little trouble to find my roadster in their inventory - they only had one, a CPO version - & hunt it down in service & find out when it would be available to give a try. If this guy went to so much trouble just to help someone out imagine what he'll do to help YOU if you are in the market to buy - go buy a car from this guy, he's awesome & he'll do you right! More

Report | Print

Excellent Service Department My service advisor is George . I brought my Mercedes in with a problem and the service department and George both worked on it until it was solved . My service advisor is George . I brought my Mercedes in with a problem and the service department and George both worked on it until it was solved . Always kept me updated . And Frank that handles the loaner cars always is such a Big Help . Everyone is always so nice and eager to help. Would highly recommend this Dealership Lisa Gurley More

Report | Print

Quick trip in and out! Had to take the new 2018 in for its first service. Was going out of town in it and wanted it done before leaving. Got it in and they got it done quick Had to take the new 2018 in for its first service. Was going out of town in it and wanted it done before leaving. Got it in and they got it done quickly and we were off! More

Report | Print