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Mobile Service

Overview Reviews (72) Inventory (175)

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Mobile Service

Remote Guest Experiences - Mobile Service Manager

Campbell Ford

2801 S 11th St
Niles, MI 49120

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4.9

72 Reviews

Overview Reviews (72) Inventory (175)

Dealership Experience

2 yrs, 3 mos

Languages Spoken

English

4.9

72 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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72 Reviews of Mobile Service

June 05, 2025

Dealership Rating

Employee Rating

Service was actually ahead of schedule. Technician was courteous, efficient and professional. Service was completed as promised. Technician was courteous, efficient and professional. Service was completed as promised. More

by HOPALOP

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Bill Fletcher, Jason Ziesmer

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Jun 05, 2025 -

Campbell Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 01, 2025

Dealership Rating

Employee Rating

The mobile oil change went very well and I would probably use the service again. use the service again. More

by TRACY.KNEPPLE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 01, 2025 -

Campbell Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Campbell Ford!

May 30, 2025

Dealership Rating

Employee Rating

These guys drove all the way from Niles to Kalamazoo to do my recall. Arrived on time. Great communication. do my recall. Arrived on time. Great communication. More

by TRWB.DAVE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 30, 2025 -

Campbell Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 30, 2025

Dealership Rating

Employee Rating

Very happy with the technician and the work. he did . He went above and beyond to service the truck and did everything he could to make sure it was working properly. he did . He went above and beyond to service the truck and did everything he could to make sure it was working properly. More

by RVANDYKE44

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Izaiyah R.

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May 30, 2025 -

Campbell Ford responded

Thanks for sharing about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

May 29, 2025

Dealership Rating

Employee Rating

Fast and friendly. Very good communication. Tech was professional and polite. Only took about 10 minutes to fix the recall. Very good communication. Tech was professional and polite. Only took about 10 minutes to fix the recall. More

by BSUMO40.BN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 29, 2025 -

Campbell Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

May 29, 2025

Dealership Rating

Employee Rating

Scheduling my recall fix was extremely easy and they promptly came to house to fix the issue. promptly came to house to fix the issue. More

by MARCUS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 29, 2025 -

Campbell Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

May 29, 2025

Dealership Rating

Employee Rating

The dealer was very knowledgeable and very helpful in scheduling recall. Technician was professional and got everything done in a timely manner scheduling recall. Technician was professional and got everything done in a timely manner More

by TAMILYNN0227

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 29, 2025 -

Campbell Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Campbell Ford.

May 28, 2025

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Employee Rating

very professional, quick service, he was actually early for my appointment and finished in a timely matter. for my appointment and finished in a timely matter. More

by L.FRIELING81

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: cricket

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May 28, 2025 -

Campbell Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Campbell Ford.

May 27, 2025

Dealership Rating

Employee Rating

Extremely professional from beginning when setting up the appointment to the service man. Would recommend to everyone. appointment to the service man. Would recommend to everyone. More

by Char

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 27, 2025 -

Campbell Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 26, 2025

Dealership Rating

Employee Rating

I had mobile service at my home for a recall. The service man was very friendly and helpful! The service man was very friendly and helpful! More

by STEPHANIELEE3

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 26, 2025 -

Campbell Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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